While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and support throughout the entire process, from application to post-camp. Many highlight the excellent customer service, noting quick response times and a smooth user experience that makes the journey easy and stress-free. However, some people were dissatisfied with the service, reporting a lack of communication and assistance, particularly when issues arose with employers or accommodation. These reviewers felt unsupported after reporting problems, with the agency allegedly not taking action to resolve concerns regarding issues with employers or accommodation.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and support... See more

Service

Customers had positive experiences with service, consistently praising the support received throughout the... See more

Customer service

Consumers find customer service to be positive, highlighting the helpful and supportive assistance provided... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the seamless and... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ccusa not only costs very little fees but also has outstanding staff and support. At no point did I feel unsure or uncomfortable with my upcoming trip as they had me prepared! I wish ccusa could be mo... See more

Rated 5 out of 5 stars

Ccusa made the entire process so simple and easy. It all seemed so daunting at first but they were so reassuring and helpful every step of the way. Dave especially is a legend, anything I needed big o... See more

Rated 5 out of 5 stars

This was something I had never experienced with other camp agencies - it was nice that CCUSA checked up on me whilst I was at camp, they made sure I was getting the summer they promised. The CCUSA tea... See more

Company replied

Rated 5 out of 5 stars

A great company for anyone looking to try a summer camp in the USA or Canada. They have the most friendly staff who support you along your whole journey: before, during and after camp. Their fees were... See more


Company details

  1. Cultural Tours Provider
  2. Recreational and Vacation Camps
  3. Summer Camp
  4. Tour Operator
  5. Travel Agency
  6. Visa Consultant

Written by the company

CCUSA are worldwide adventure specialists. We have been around for 40 years, offering affordable work/travel experiences. You can work at a summer camp in America, Canada or Croatia, head to Canada for a ski season, intern with Elephants in Thailand, volunteer at the Great Barrier Reef or work at one of the top theme parks in the States! Whatever your interests or budget, CCUSA will have a program for you! In 1985, CCUSA was created as a company to provide young people from around the world an exciting opportunity to experience summer camp in the USA. Today, we are an internationally recognized organization that offers over 15 programs worldwide and recruits from over 60 countries. We have placed over 310,000 young people in hundreds of summer camps and seasonal employment positions across the USA, Canada, Australia, New Zealand, Ireland, the UK, Europe, Brazil, Asia and South Africa! In 1985 the Camp Counselors USA program was founded to give international staff the chance to work in the USA and share their culture and experiences with American children during their summer holidays. As a staff provider for more than 900 US camps, Camp Counselors USA has developed a renowned reputation for the high quality of service we provide to both our participants and our camps. Camp Counselors USA is respected in the US camping industry as the company that provides only the best quality counselors and support staff to camps. The participants we recruit are known for their great attitudes, strong work ethic and abilities.


Contact info

4.8

Excellent

TrustScore 5 out of 5

286 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

CCUSA makes being a camp counsellor easy

CCUSA has made the process of being a camp counsellor in the US so simple!! The staff are INCREDIBLY helpful and kind particularly Dave King! CCUSA has helped me find a placement despite having to defer a year and even with an insane time difference (I was studying abroad), the staff have been accommodating and super understanding. A very supportive program for prospective camp counsellors for sure. I’m yet to get out to my camp but I have a feeling this is going to be a great experience!

May 23, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Dave is the best

Dave is the best! Really helped streamlining the process and I really appreciate him taking the time to help me through any hiccups! Thanks Dave!

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

CCUSA was so so helpful

CCUSA was so so helpful, and cheap! I’m off to America next week and I don’t think I could’ve done it without the help from them. Would definitely recommend choosing these to do summer camp work.

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

CCUSA

CCUSA made the application process for camps so easy and were always able to help at any moment whether this was for booking flights, aiding in how to approach visa appointments and what to bring.

Before finishing my application based on the meeting with staff they already looked for camps that suited my needs and came back with one immediately

The staff were friendly and always available to help anytime either via email or zoom meetings.

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Ccusa made the entire process so simple…

Ccusa made the entire process so simple and easy. It all seemed so daunting at first but they were so reassuring and helpful every step of the way. Dave especially is a legend, anything I needed big or small, he always got back to me straight away and provided so much help and assistance. It impressed me so much how well he knew the specifics of my application and situation while presumably handling hundreds of other applicants too, cannot thank him enough. I've always wanted to do the kind of thing CCUSA offer and I'm so glad I picked them to do it.

May 21, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

This is my fourth application with CCUSA, and I honestly can’t recommend them enough!

I left my application to the very last minute this year while I waited to confirm if I’d be available, but as soon as I knew I could go, I got in touch with Dave straight away. Even though I’ve been through the process before and should know how everything works by now, Dave came to my rescue and was super proactive and had everything set up for me within a day.

The whole system with CCUSA is so smooth! Everything you need is there, down to the finest detail. Every step you need to take is super clear, and they provide really helpful, detailed step-by-step guides that make the whole process feel way less stressful and gives you loads more confidence in what you're doing.

Dave also sent over key info and reminders as soon as he could, which made things so much easier on my end. And even though I’ve done this a few times, I still had a bunch of silly questions too, but nothing was ever too much trouble.

The CCUSA team are genuinely lovely and always happy to help with anything you need, whether you're prepping before you fly or already out in America. The support they give is amazing from start to finish.

Massive thanks again!

May 12, 2025
Rated 5 out of 5 stars

Amazing!

This agency was brilliant! They were able to answer any questions I had and supported me completely throughout the application process.

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

CCUSA are the best in the business.

I can't say anything bad about CCUSA. I have done three summers in the US using them, and plan on completing a 4th, and they make the process as smooth as possible. CCUSA and Dave King are the ones to use if you ever plan on going to the US to work a summer camp, or any of the other wonderful programs they offer.

May 1, 2024
Unprompted review
Advertisement
Rated 4 out of 5 stars

Dave from CCUSA was always quick to…

Dave from CCUSA was always quick to respond and the team was there to help you with each steps of the camp America process

September 1, 2024
Unprompted review
CCUSA logo

Reply from CCUSA

Appreciate the positive words Tilly, and I'm glad that we were able to help with your summer camp adventure 🤩

- Dave

Rated 5 out of 5 stars

CCUSA are good at communicators.

CCUSA are very good at communicating clearly & promptly when I've had questions or queries - even as a returning staff member, they still occur.
The application process & steps required are clearly laid out within my account.
I've used them as my cultural exchange provider for several years & have never had an issue with their service. I recommend them without hesitation.

August 31, 2024
Unprompted review
CCUSA logo

Reply from CCUSA

Thanks for the review Steve...and for choosing CCUSA each summer 🏕️❤️ We'll look forward to helping with your return to camp in 2025!

- Dave

Rated 5 out of 5 stars

Just arrived home after MY SECOND SUMMER

Just arrived home after a second summer with CCUSA and I cannot recommend them enough. I have had no problems, everything is so quick and easy. I even extended my time in America with a quick push of a button and they were on top of everything for me. I am so glad I found this company! Definitely one of the best out there to get you in your camp America journey

August 29, 2024
Unprompted review
CCUSA logo

Reply from CCUSA

I hope that you're settling back into regular life after your 2nd summer at camp! Thanks for using CCUSA...and we'll hope to help with your 3rd summer in 2025 ❤️🏕️

- Dave

Rated 5 out of 5 stars

CCUSA was so incredibly helpful in…

CCUSA was so incredibly helpful in getting me sorted this summer. I was the first person from my country to ever use their services and had no Visa Embassies or CCUSA representatives where I lived so went through CCUSA UK as it was the most applicable. Even with the difficulties of trying to figure out how to do everything they needed me to do given it was all brand new to them as well, they were so helpful in getting me sorted out. Every single person I spoke to was so kind and eager to help move the process along. Special thanks to David King who I had the most conversations with - super fast responses, always went above and beyond to answer my questions.

Thank you CCUSA for helping me have one of the greatest summers of my life.

May 31, 2024
Unprompted review
CCUSA logo

Reply from CCUSA

Hi Alicia,

I'm so happy that we were able to get everything in place for your summer. As you'll know, you had a very unique situation, but we love a challenge + love that you had an incredible summer in the States 😄 Thanks for trusting us to take care of everything for you.

- Dave

Advertisement
Rated 5 out of 5 stars

Best Summer of my Life

CCUSA helped me connect with an amazing camp which I have every intention of going to and everyone I emailed or talked to was so helpful and was never rude or anything. I’d recommend 100 times and can’t wait for summer 2025.

June 1, 2024
Unprompted review
CCUSA logo

Reply from CCUSA

This is exactly what we love to hear Tobi! Our aim is for everyone to spend the summer at a camp which is perfect for them...and where they want to return to year after year! We'll look forward to helping you get back to camp in 2025 ✈️

- Dave

Rated 5 out of 5 stars

CCUSA were such a great company to go…

CCUSA were such a great company to go to a summer camp with. They gave really clear and helpful advice with things like the visa and any other query I had. Compared to some other international staff I was paid very well. I would highly recommend to anyone wanting to work at a camp!!

June 11, 2024
Unprompted review
CCUSA logo

Reply from CCUSA

Thanks Zara! Going to camp can be pretty daunting...but I'm glad that we were able to make the process simple + stress-free 😀 We always want to make sure that our counselors are paid as much as possible. It doesn't seem fair that you should be paid less for doing the same job as someone else!

- Dave

Rated 5 out of 5 stars

CCUSA are a fantastic service to use if…

CCUSA are a fantastic service to use if you are planning on doing a summer abroad in America / Canada/ anywhere else in the world. I was supported the whole way through, mostly by a colleague named dave!
Dave from the get go was super helpful by telling me what i needed to do. Even in all the times where I was confused or unsure, he made the time to help me and explain anything I wasn’t sure about. If I was to go away again, I’d use CCUSA any day!

August 29, 2024
Unprompted review
CCUSA logo

Reply from CCUSA

Thanks ever so much for your kind words Dionne! I know that there's a lot to do before flying to camp...but we're always around to answer questions. We want to make sure that all of our counselors can leave for camp feeling excited and positive about their summer adventure!

- Dave

Rated 1 out of 5 stars

My agent was horrible

Price is great, we soon found out why.
Our agent was Marielle, she was great until we paid fully, then she became horrible and started not responding to our mails. My friends had a couple of fees to pay which had no explanation at all. I was kicked out of program because Marielle made an error pronouncing my name and claimed my job offer was fake.I got back to program after I proved it was legitimate. Horrible person who really does not care about you!

May 22, 2024
Unprompted review
CCUSA logo

Reply from CCUSA

Hi Tony,

I am sorry to hear about your situation, but it looks like you applied through the CCUSA office in Croatia. This page relates to the service provided by the UK office.

The fees are all clearly laid out in the Program Agreement, so please use this as a guide to learn about the fee schedule. CCUSA never charges fees which are not explicitly mentioned in the Agreement.

I am glad that the situation was resolved, and hope that you have a memorable summer in the States.

Take care,

- Dave

Advertisement
Rated 5 out of 5 stars

Excellent customer service throughout…

Excellent customer service throughout the visa process and flight process

June 19, 2024
Unprompted review
CCUSA logo

Reply from CCUSA

Thanks Jacob! We know that going to camp for the first time can be pretty daunting, but I'm glad to hear that we were able to help with everything you needed.

Have an incredible summer 🏕️❤️

- Dave

Rated 5 out of 5 stars

First Class

Excellent customer service throughout the visa process. For the last 3 summers I’ve used CCUSA and they’ve been nothing but first class.

May 30, 2024
Unprompted review
CCUSA logo

Reply from CCUSA

Thanks for the positive words Rhodri 😍 We appreciate you using CCUSA as your visa sponsor for the last 3 summers...and we'll hope to help you return to camp for as long as you're able!

- Dave

Rated 5 out of 5 stars

This is a brilliant programme that…

This is a brilliant programme that sorts out all the important things for you and your travels. I am so happy that I was told about ccusa, I would have really struggled getting ready for America without this programme. They have made every thing so easy and really keep you on track with getting all the documents completed in a timely manner as well as always having people to contact if you are struggling with things or feeling stressed about anything. Thanks guys!

May 24, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look