The bras ordered were a bit tight, after liaising with Olivia who picked up my enquiry about exchanging. She ensured that she ran through all required questions to get the correct size before replacin... See more
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Review summary
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What people talk about most
Based on these reviews
Fit, quality, comfort & styles are beyond expectations! Superior customer service! Love, love, love Celeste d’Or Curve bra! The best bra’s I’ve ever worn hands down! I will definitely recommend to... See more
Company replied
These, by far, are my favourite jelly bras and I've tried 3 other brands. The straps are wide and comfortable, the support and coverage are perfect, and the light padding is sewn in finally!!! They ar... See more
Company replied
What a fantastic shopping experience with an amazing customer service! I ordered two bras the wrong size and I contacted the customer service who couldn't have been any more helpful if they tried. A q... See more
Company replied
4.1
Great
2K reviews
Replied to 49% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Not legit
The bras are not at all what they claim on their site which is said to provide lift, shape, structure and support. What you will receive are bras that are flimsy, unstructured that leave you jiggly with no support whatsoever. This company is blindsiding and misleading customers. They will charge you an absurd and unreasonable return fee of $25.90 to return your order or blackmail you to keep it for only a 40% return. The red flag should be there is no address info and no customer service phone number. The order also ships from an address in Jamaica NY, which comes up as a scam address
April 17, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you for sharing your feedback.
Our designs are created to provide wireless lift and comfort, but we understand that support preferences can vary greatly depending on body shape and personal expectations.
We would also like to clarify a few important points. We do not “blackmail” customers into keeping products. In certain situations — such as when items have been worn, fall outside the return window, or are not eligible for resale due to hygiene reasons — we may offer a partial refund as a goodwill gesture. This is always presented as an option, not a requirement.
Our return fee is clearly outlined in our published return policy prior to purchase. It covers prepaid tracked shipping and processing through our logistics partner. We do not profit from return shipping fees.
Regarding shipping, many legitimate e-commerce brands use third-party logistics facilities, including fulfillment centers in locations such as Jamaica, NY. This does not indicate a scam — it reflects standard distribution operations.
We are a registered company and we stand by our policies. That said, we are always willing to review individual cases. If you would like us to look into your specific order and correspondence again, please contact us directly with your order number so we can verify what occurred and assist appropriately.
Absolutely amazing!
Absolutely amazing!! The products are great! I am already at my 3rd order and will order more. Customer service is amazing!! All is great! Kudos to them, they are a great company!!
April 17, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for this — it truly means the world to us.
Hearing that you’re already on your third order is the biggest compliment we could ask for. We’re so happy you’re loving the products and that your experiences with our customer service have been just as positive.
Thank you for your support and enthusiasm — we’re so grateful to have you as part of our community.
DO NOT BUY FROM THIS COMPANY!
This company - Celeste D’or Curve - is terrible! Their bras have no support, run too large, and the company repeatedly responded to my emails with more questions and tasks for me until the return window had expired . Now I am unable to return them, according to the company.
March 20, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you for taking the time to share your feedback.
We’re genuinely sorry to hear that you’re disappointed with both the fit and your experience with our support team.
We’d like to clarify that when customers contact us about returns or fit concerns, we sometimes ask a few follow-up questions. This is not to delay the process, but to confirm key details — such as whether the bras are unworn and eligible for return — and to understand the issue properly so we can resolve it as quickly as possible. The speed of resolution does depend on the information provided to us, as we can only proceed once we have the necessary details confirmed.
We do not intentionally delay responses to prevent returns, and we always aim to work within our stated return window and policies.
We’re sorry that this didn’t feel smooth in your case. If you would like us to review your correspondence again, we’re more than happy to take another look.
I have never come across a more…
I have never come across a more professional friendly company like Celeste D'or Curve, they came back to me promptly with answers to all my questions. Am waiting fir the replacement bra, plan to gift the one thats too big as I was told not to return it ! You guys ROCK. THANK YOU
April 17, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for this incredibly kind review.
It genuinely means so much to hear that you felt supported and looked after throughout the process. We always aim to respond promptly and professionally, so knowing that stood out to you is wonderful to hear.
We hope you love your replacement when it arrives, and how lovely that you’re gifting the other one — that’s exactly why we offer our Perfect Fit Guarantee, to make things easy and stress-free.
Thank you again for your enthusiasm and support — it truly makes our day.
I ordered 3
I ordered 3, too large around the band and not big enough in the cup, although I followed the instructions perfectly!
I’ve worn all 3 as different styles, but not supportive enough for an E cup.
Seem like nice quality, I won’t be reordering due to not for me !
March 10, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you for your feedback and for giving our bras a try. We’re really sorry to hear the fit and support weren’t quite right for you, especially after carefully following the sizing guidance.
We’ve reached out to you privately to see if there’s anything further we can do to assist.
Ordered 2 bras in the recommended size…
Ordered 2 bras in the recommended size and they are so comfortable. However I’m wearing them on the tightest clasp so I contacted them and asked if the next size down would still fit my cup size and they are sending me it free of charge which is amazing. If that fits will definitely be ordering more. Very quick response and delivery.
April 13, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for sharing your experience.
We’re so pleased to hear you found the bras comfortable straight away — that’s always our goal. It was absolutely the right thing to reach out about the band fit, and we’re glad we could arrange the next size down for you to try.
Our Perfect Fit Guarantee is there exactly for moments like this, so you can fine-tune the fit without any stress.
We hope the new size is absolutely perfect for you — and we’d love to welcome you back for more very soon.
The bras ordered were a bit tight
The bras ordered were a bit tight, after liaising with Olivia who picked up my enquiry about exchanging. She ensured that she ran through all required questions to get the correct size before replacing for me. Allowing me to gift the wrong size ones. Excellent customer service. Would definitely order again.
April 17, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for your lovely review.
We’re so pleased Olivia was able to guide you through the sizing questions and help find a better fit for you. Taking the time to get it right is so important, so it’s wonderful to hear you felt supported throughout the exchange process.
We’re also glad the original ones can be gifted — that’s exactly why we offer our Perfect Fit Guarantee, to make things as easy and stress-free as possible.
We’d absolutely love to welcome you back again.
Best bra ever
When my purchase arrived I was pleased with the softness of the material, after trying I decided the size was not quite right in the cup. I got in touch with customer service and was amazed at the knowledge and support I received. What a fantastic company helping with sizing guarantees. I now have new bras which are exceptionally comfortable, giving great support, no digging in or red marks on my skin when I remove it. Could not be any happier with this company.
April 10, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for such a thoughtful review.
We’re so happy to hear that you loved the softness of the material from the start, and even more pleased that our team could support you in finding a better cup fit. Sizing can be so individual, so it truly means a lot that you felt confident in the guidance you received.
Knowing that your new bras are exceptionally comfortable, supportive, and leaving no digging or red marks is exactly the experience we hope every customer has.
We couldn’t be happier reading your feedback — thank you for your trust and support.
A brand I can trust
The bras feel so comfy. I ordered a the wrong size and the team got back to me quickly, were efficient and most importantly they were kind. Excited for my new bras to come and hold my ta-ta's 😍
April 16, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for your lovely review.
We’re absolutely thrilled to hear how comfortable you’re finding the bras, and even happier that our team could quickly help you with the right size. Kindness and efficiency are exactly what we strive for, so your words truly mean a lot to us.
We’re so excited for your new bras to arrive and give you the perfect support.
Thank you for trusting Celeste D’or Curve — we’re so grateful to have you with us.
‘Perfect fit guarantee’ is BS. Highway robbery.
Ignore the ‘perfect fit guarantee’ unless you are a very mid-range size. I bought the size recommended on their chart. M because I wear 32E to 32F.
The band was too big (even on tightest setting) and the cup too small. I contacted them. Olivia said it was probably the style that was the problem after I pointed out there isn’t a smaller band available for the larger cup size, and said she’d send replacement of a deeper cup fit under the perfect fit guarantee.
They arrived. Same sizing. Same problem. I contacted Olivia again. Said I was disappointed that they still didn’t fit even after taking her advice. She offered me a 50% store credit…to buy more bras that they don’t make in my size..?!
After pointing out that store credit for a tote that doesn’t cater to my size is no good to me, I requested a refund as I didn’t have a perfect fit, and clearly wasn’t able to get one, so therefore they couldn’t fulfill their ‘perfect fit guarantee’.
That’s when the fun started. Not only do they charge a ridiculous £12.95 return fee (which, in reply to other reviews, they claim is clearly shown on their website, but I certainly can’t find it anywhere), but they charge £12.95 PER SHIPMENT sent to you regardless as to whether you’re returning them both or just one!!
They told me to give away the first/original order. But if I want to return the second order, I have to pay the returns fee for BOTH shipments regardless of this.
Not only that, I paid £47.91 for two bras. PayPal shows that, my bank account shows that, even the Shop app shows that. They claim it was £44.92. It was supposed to be free postage, so where exactly did the £2.99 go?!
This is a copy and paste of what Olivia stated in her email to me:
The total product value across the shipments is £44.92
A total of £25.90 return fees would be deducted
This would leave a remaining refund balance of £19.02
SERIOUSLY?! You are offering me a £19.02 refund after I paid £47.91?!
NOWHERE on their site is this mentioned. Nowhere on their site do they mention it’s international shipping.
They also claim that shipping in the U.K. and EU are from a European base. Also lies. The shipping company and tracking is directly from CHINA!
How on earth is it legal to charge such a large shipping fee in the first place, let alone justify additionally charging it on an order that isn’t even being returned because they told me to give it away?!
I’ve gone through PayPal and am hoping for an ACTUAL refund. Disgusting.
April 11, 2026
Unprompted review
Reply from Celeste D'or Curve
We’re very sorry to read how disappointed you feel, Emma.
We can see from our correspondence that our team provided a complimentary replacement under our Perfect Fit Guarantee and remained in communication throughout to try to find a suitable solution for you. When you later requested a refund instead, our returns structure — including the handling fee per shipment — was explained in line with our published policy.
As you’ve now escalated this through PayPal, we have formally responded within the resolution centre and provided full documentation of the order history, shipment details, and prior communication so that they can review everything independently and fairly. We will, of course, respect the outcome of that process.
This company is quality
This company makes quality, comfortable bras that you can wear for a long time.
April 15, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for your kind words.
We’re delighted to hear that you’re enjoying the quality and long-lasting comfort of our bras. Creating pieces that feel good all day and stand the test of time is exactly what we aim for.
We truly appreciate your support and are so grateful to have you as part of the Celeste D’or Curve community.
My order took quite a long time to…
My order took quite a long time to arrive. The fabric is sensational - very soft and comfortable, pretty colour and accurate sizing. I tried to remove the pads but although there’s an opening suggesting this is possible, it isn’t without cutting them out. Also, like so many non wired bras, they give a mono- boob effect. I would love to discover a non- wired bra that doesn’t push your boobs together!
April 16, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for taking the time to share your detailed feedback.
We’re truly sorry that your order took longer than expected to arrive, and we really appreciate your patience. We’re so pleased to hear that you loved the softness of the fabric, the colour, and that the sizing felt accurate.
We also appreciate your honest comments regarding the pads and the shape. Feedback like this is incredibly valuable to us, and we’re always working on refining and improving our designs.
We’ve reached out to you directly to see if we can help you find a style that offers the shape and separation you’re looking for. Thank you again for your thoughtful review and support.
Stellar customer service
Stellar customer service! When the bra I ordered didn’t fit correctly, I reached out by email and received a quick response by the team to learn more. I answered a few questions and a different style was suggested and sent at no charge. The new style fits great! How refreshing to get this kind of personal service.
April 1, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for your wonderful feedback.
We’re so pleased to hear that you had a great experience with our customer service team. Helping you find the right fit is exactly why we offer our Perfect Fit Guarantee, and we’re delighted that the new style worked out so well for you.
Providing personal, supportive service is incredibly important to us, so your words truly mean a lot. Thank you for taking the time to share your experience.
I’d give no stars if I could
I’d give no stars if I could. Product terrible. I wanted to return no replacement required which I explained in the first return email. They still tried to offer a replacement. Note each email correspondence takes 24hrs, it is very frustrating. Then eventually they refunded minus the £12.95 for return and processing - weird it’s only £2.99 to process and send me the item. Wouldn’t allow me to organise my own return (at significantly reduced cost). Anyway, they are now not replying to me and have not sent me the return label, so why have a I paid a return fee?? Absolute waste of money and time, do not be fooled!
April 16, 2026
Unprompted review
Reply from Celeste D'or Curve
We’re sorry to read that you feel this way, Claudine.
From our correspondence, we can see that you requested a refund rather than a replacement, and this was processed accordingly. You have already confirmed that the refund has been received.
The £15.94 deduction reflects the £12.95 return fee plus the original £2.99 outbound shipping cost, in which it was mentioned to you before proceeding and you confirmed to proceed. As outlined in our returns policy, outbound shipping and return fees are non-refundable.
You were also offered a complimentary replacement under our Perfect Fit Guarantee, as well as a partial refund option, both of which would have avoided the return fee entirely.
Regarding the return label, it is automatically generated by our returns system once the refund is processed. We have already requested that it be reissued to you and confirmed that this does not affect your refund in any way.
We understand that return policies can be frustrating, but we do aim to be transparent about our structure prior to purchase and throughout the process.
Comfort!!!
I received my replacement bras and let me tell you, they are soooo comfortable!!! I do however wish I could shorten the straps just a tiny bit more. Otherwise, yes, buy the bra!! ✨
April 13, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for your lovely feedback.
We’re absolutely thrilled to hear that your replacement bras are so comfortable — that’s exactly what we love to hear. I’ll also be sure to pass along your note about the strap length to our product team, as feedback like this truly helps us continue improving our designs.
Thank you for your honest recommendation and for giving us the opportunity to find the right fit for you.
Customer service was very helpful
Customer service was very helpful, but due to the time difference, it took multiple days to exchange a few messages. The bras are amazing! Highly recommend.
April 16, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for your honest feedback.
We truly appreciate your patience with the time difference, and we’re so glad to hear that you still found our customer service helpful throughout the process. We’re always working to respond as quickly and efficiently as possible.
It’s wonderful to know that you’re loving the bras and would highly recommend them — that means so much to us. Thank you for your support.
Reply from Celeste D'or Curve
Thank you so much for your lovely review.
We’re so happy to hear that you’ve found the perfect fit and that you’re enjoying the comfort of our bras. That’s exactly what we aim to deliver with every order.
We truly appreciate you taking the time to share your experience and for being part of the Celeste D’or Curve community.
Olivia and this company are absolutely outstanding.
I can 100 % recommend using Celeste Doors Curve.
The bras are the most flattering and comfortable I have ever bought.
I originally ordered a size that was slightly small but still amazing.
It was my error ordering the wrong size but as soon as I sent an email I was responded to immediately. Supported in sending my correct measurements and my new bras are on there way.
The customer service I recieved from Olivia is probably the best I have ever had. Quick responses to my emails and personal in her response.
I am already recommending the bras to friends and wont ever go back to the traditional underside bra!!!
Thankyou so much for designing a wonderful comfy and flattering design.
Olivia you are a credit to the company and I will definitely be purchasing again.
Joanne
April 16, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for this incredible review.
We are truly grateful for your kind words and recommendation. It means so much to hear that you find our bras the most flattering and comfortable you’ve ever worn — that is exactly what we design them for.
We’re also so pleased that we could quickly help you find your correct size and get your new bras on the way. I will personally make sure Olivia sees your message — she will be absolutely delighted. Providing warm, personal and efficient support is something we care deeply about, so hearing that it made such a difference to you means the world to us.
Thank you again for your trust, your recommendations to friends, and for being part of the Celeste D’or Curve community. We can’t wait to welcome you back again.
Poor customer service
Unfortunately the bras purchased did not fit and as 1 of the tags came of on the bra I was unable to exchange it, very disappointing spent £50 on 1 bra and was told to keep the ones that were too small, not sure what I am supposed to to with them though!
April 16, 2026
Unprompted review
Reply from Celeste D'or Curve
We’re truly sorry to read this and to hear that you’ve been left feeling disappointed — that’s never the experience we want for our customers.
We would really appreciate the opportunity to look into this properly for you. Unfortunately, Trustpilot doesn’t provide us with full order details, so we’re unable to locate your conversation from this review alone.
We’ve reached out to you directly to gather a few more details so we can review exactly what happened and make sure everything was handled correctly. If you’re happy to reply with your order number, we’ll investigate this as a priority.
Your experience matters to us, and we’d genuinely like the chance to resolve this for you.
Amazing customer service!!
Amazing customer service!!
Thank you to Julie who was very helpful!!
April 15, 2026
Unprompted review
Reply from Celeste D'or Curve
Thank you so much for your lovely feedback.
We’re so happy to hear that you had an amazing experience with our customer service. I’ll be sure to pass your kind words along to Julie — she’ll be absolutely delighted to hear this.
We truly appreciate you taking the time to share your experience and for being part of the Celeste D’or Curve community.
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