cell4pets.com Reviews 

69
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This was my first time selling a phone online and I wasn't sure what to expect. I was paid the amount that they quoted me once they received and reviewed my phone. I had an issue with receiving the pa... See more

Rated 4 out of 5 stars

Still waiting on payment. One of the staff members told me in 1-2 business days it been 5 days I still haven't received payment email. Update I have payment now after contacting support they responded... See more

Rated 5 out of 5 stars

My experience with Cell4Pets was seamless and convenient. After setting up the buyback with them, I was given a USPS Priority shipping label, and shipped it out the next day. The package was received,... See more

Company replied

Rated 5 out of 5 stars

Modification to previous comment. Rich from the customer service team was very helpful all time. He kept a good track of email and order status. The prior email delivery issue was solved as we... See more

Company details

  1. Cell Phone Store
  2. Electronics Store

Information provided by various external sources

https://t.co/PePpPw3F3z offers more for used electronic devices and will donate 10% of our profits to a "no-kill" animal shelter.


Contact info

4.8

Excellent

TrustScore 5 out of 5

69 reviews

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4.8

All reviews

(69)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Expedient service

Expedient service and excellent communication throughout the process. Satisfying result.

January 31, 2020
Unprompted review
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Reply from cell4pets.com

Thank you Jason, we appreciate that.

Rated 5 out of 5 stars

I wish I could give more stars

Phenomenal service. Communication was smooth and they were very thorough thru the whole process. Definitely will do business with again

January 29, 2020
Unprompted review
cell4pets.com logo

Reply from cell4pets.com

Thank you Clarence! It was a pleasure.

Rated 5 out of 5 stars

Went above and beyond to offer great customer service

I had a few hiccups while going through the process of selling my phone, some of which were my own fault, but cell4pets was helpful and resolved the issues with great customer service. I am very pleased with the outcome and would reccomend them to others and use them again. Thank you for the outstanding customer service.

January 10, 2020
Unprompted review
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Rated 5 out of 5 stars

Will Use Again!

Super painless process. Got an online quote, sent in my device with a prepaid shipping label and was paid shortly after.

They made sure to update me every step of the way and were quick to respond with any questions.

November 5, 2019
Unprompted review
Rated 5 out of 5 stars

Sold my IPhone XS

Sold my IPhone XS, they processed it honestly, got the correct quote and paid in time. Customer service was super helpful and they responded quickly. You’re also able to track the progress of everything. Glad to do business and it was for a good cause too.

August 1, 2019
Unprompted review
Rated 5 out of 5 stars

A flawless experience!

My entire experience was absolutely accurate to their descriptions. It was easy, efficient, and fast. Their communications were simple and helpful. CELL4PETS are an excellent company doing excellent work. I couldn't recommend them more highly.

June 15, 2019
Unprompted review
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Rated 5 out of 5 stars

A+++ Customer Service

This company is available to answer any questions at anytime. I have asked several questions after hours and they respond in under 30 minutes. The company also gives great prices for your devices. And will pay you in a timely manner. I am glad I chose this company to sell my iPhone. Will use them again and will tell everyone to use them. A+ service

May 24, 2019
Unprompted review
Rated 5 out of 5 stars

Pixel XL trade in

I was apprehensive in the beginning, however this experience blew my mind. Easy and transparent process. The company was responsive to all questions sent during the process. I highly recommend if you are seeking to trade in your phone. Thank you, and I will certainly utilize again in the future.

April 5, 2019
Unprompted review
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Rated 5 out of 5 stars

A+ Service

Aside from their pledge to donate money to a great cause, they paid the most money for my device and had fantastic customer service. From the time I shipped my device to getting my payment on PayPal was about a week (and this was around new iPhones getting released, so probably a high-traffic time for their business). They answered all of my questions, were straightforward, and the entire experience was hassle-free. I’d recommend this company to anyone!

October 5, 2018
Unprompted review
Rated 5 out of 5 stars

The last review I made was rushed

The last review I made was rushed. Cell4Pets eventually paid me a few hours later. I would recommend the business due to their commitment and fulfillment of fast service.

September 29, 2018
Unprompted review
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Rated 5 out of 5 stars

I appreciate their patience

I appreciate their patience, communication, and due diligence in making the process simple. They really do pay top dollar compared to other guys who claim to do so. Definitely will come back for more business hands down.

August 9, 2018
Unprompted review

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