This was my first time selling a phone online and I wasn't sure what to expect. I was paid the amount that they quoted me once they received and reviewed my phone. I had an issue with receiving the pa... See more
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Still waiting on payment. One of the staff members told me in 1-2 business days it been 5 days I still haven't received payment email. Update I have payment now after contacting support they responded... See more
My experience with Cell4Pets was seamless and convenient. After setting up the buyback with them, I was given a USPS Priority shipping label, and shipped it out the next day. The package was received,... See more
Company replied
Modification to previous comment. Rich from the customer service team was very helpful all time. He kept a good track of email and order status. The prior email delivery issue was solved as we... See more
Company details
Information provided by various external sources
https://t.co/PePpPw3F3z offers more for used electronic devices and will donate 10% of our profits to a "no-kill" animal shelter.
Contact info
4902 Carlisle Pike #234, 17050, Mechanicsburg, United States
- 717-603-1494
- info@cell4pets.com
- cell4pets.com
4.8
Excellent
69 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
How wonderful to find a company with…
How wonderful to find a company with such honesty and integrity when it comes to recycling electronics! Every customer service rep I was in contact with was friendly, helpful and very knowledgeable!
Questions and concerns were answered swiftly and cordially! They made a fair and reasonable offer for my cell phone, and abided by that offer without delay or any contrary issues! I have dealt with other companies in the past offering to buy cell phones and making offers, but when phone was received by those companies they actually "found something wrong" with the item (that likely was not wrong), and then made a much lower (and disappointing) cash offer 😖.
CELL4PETS did not do this, they kept their word! I heartily recommend this company to everyone without hesitation, they aim to please and certainly "keep the customer satisfied"! THANK YOU!
May 1, 2018
Unprompted review
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Wonderful
Wonderful, efficient, prompt service. Little hesitant when I first decided to sell my phone, but I would not be now. Thanks for good reliable service
April 12, 2018
Unprompted review
Got exactly what I was expecting. A+++
Got exactly what I was expecting. I called the phone number because I was skeptical but an actual human answered and gave me all the info about their process. They keep you updated every step of the way, and pay you what you expected FAST.
March 31, 2018
Unprompted review
Fast Service and quick communications
Fast Service and quick communications. I am really happy!!
March 30, 2018
Unprompted review
Prompt response to emails and quick…
Prompt response to emails and quick turnaround. Would definitely recommend to anyone who wants to deal with an honest company who believes in helping pets.
March 13, 2018
Unprompted review
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Awesome Company
Very reliable company. Company will call you before issuing payment, and are FAST at replying to messages, etc.
HIGHLY RECOMMENDED!
March 7, 2018
Unprompted review
Reply from cell4pets.com
Thank you for your review David. we appreciate it!
Amazing experience
Fast payment , and excellent communication , just a great overall experience. Thanks
March 7, 2018
Unprompted review
Reply from cell4pets.com
Thank you Tim!
They were easy to communicate with and…
They were easy to communicate with and followed through just as promised.
March 5, 2018
Unprompted review
Reply from cell4pets.com
Thank you Karen!
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