I sent my phone for a trade in but heard nothing from them. Eventually got a reply from them saying they would send my phone back and checked my address but since then no replies at all! I will have t... See more
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As a previous customer who had a flawless arrangement with Cellect, I didn't hesitate updating with them again. As before I asked for the best phone for a given price. A day or 2 later it arrived a... See more
Phone delivered exceptionally quick however battery has only 82% battery capacity compared to new. Phone Actually worse than my 5 year old phone I was replacing and won’t last a full day with normal u... See more
Prompt delivery. Excellent condition iPhone for my 86yo father. Just like new. Bargain price. Now both my kids want new iPhones! Will definitely buy from this company again. Highly recommend.
Company details
Written by the company
Cellect Mobile offers a range of premium quality refurbished and preowned mobile phones at wildly competitive prices.
Contact info
14-16 Queens Avenue, 3122, Hawthorn, Australia
- 1300 235 532
- support@cellectmobile.com
- cellectmobile.com
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
My 16 year old daughter bought a iphone…
My 16 year old daughter bought a iphone XR and she loves her phone she's very happy and over the moon very fast shipping 🥰
Wow wow best service they were very…
Wow wow best service they were very helpful. I received 2 iPhones both in mint condition also I brought it Monday and was delivered to me in Qld the next day absolutely amazing will definitely buying off them again .
Quick delivery and great phone
Excellent product
The product was delivered with good packet and my iphone are in perfect and amazing condition like as new. Thank you
Excellent service
Excellent service. Australia Post was on Pause for a few days, so I had to be patient! The box contained more than promised; extra opening pins and a plastic half cover which is very helpful. Thank you.
Another Rating Cellect, 4 stars on item in parcel. The purchase in great condition. Happy with it and Thanks.
Package sent unsecured. Tighten packages should be a priority to any customer(s) who orders on line and finds item easily accessed to by any one or any body while in post transfer. The package was not recommendable by the team of your service that packs goods and to be sent in such a way to how my package arrived. Not Happy

Reply from Cellect
This is the second phone I've purchased…
This is the second phone I've purchased threw these guys they are very quick and efficient with deliverys would highly recommend these people and there products to everyone 🙂
Very quick delivery and fully functional, but only 85% battery health
Very quick delivery and iphone functions as expected. The only reason that I gave them 4 stars instead of 5 is because the maximum battery health is 85% of it original health, and the battery doesn't quite last a full day like my previous iphone. TBH I expected it to be higher for a phone labelled 'excellent condition'.
Cellect for the win!
I did my research while looking for a refurbished phone, and Cellect was by far the best option. Website was clear and easy to understand with good details about the buy.
I received my phone in a timely manner, nicely packaged and exactly as described- if not better!
Have already recommended Cellect and will continue to.
Excellent service
Excellent service. Just missing the reply paid envelope. i will return the sim cards.
Phone in good condition but was sent…
Phone in good condition but was sent with faulty battery. 88% health. Full charge lasts 2 hours max. Also I payed for express shipping, and it took 8 days to arrive. I understand that cellect mobile cannot control the actions of StarTrack, but I think that offering a customer an express shipping service, which is more expensive than standard shipping, without being able to guarantee that the service will actually be provided, is bordering illegal. I would suggest you add a line on the website that states YOU CANNOT GUARANTEE EXPRESS SHIPPING. But you won’t do that, because if people knew that, they wouldn’t buy express shipping, and you wouldn’t make as much money.
I contemplated sending the phone back for a free battery replacement, but I’m sure it will take at least another week, and I don’t have the ability to be without a phone. I will seek battery replacement elsewhere locally.

Reply from Cellect
Great service
The iPhone 8 arrived within a few days…
The iPhone 8 arrived within a few days and was in the condition as advertised (Excellent). The phone has been in use for a few weeks now and is working very well, including 100% battery health.
Quick delivery and product was in…
Quick delivery and product was in perfect condition
Got product in an acceptable time with…
Got product in an acceptable time with no hassle
Service was extremely prompt and the…
Service was extremely prompt and the condition of the phone was fantastic
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