Professional service but after finishing job - tank should have filled after half an hour and pressure be back. It wasn't still back till next morning. When I called for assistance - service visit was... See more
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Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.
Unit 24, N17 Business Park, Galway Road, Tuam, H54DA39, Galway, Ireland
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Once your employee left my house and after he was done with the maintenance of the water softener, the water softener started to leak resin bead.
He didn't check the softener at all, only throw more salt from the bag I had and left.

Reply from Culligan Consumer Products Ireland Ltd
Great service and excellent at contacting me to remind me to book in the service

Reply from Culligan Consumer Products Ireland Ltd
Terrible delivery times and bad service!
I ordered salt online because the website promised a 48-hour delivery window. It has now been over two weeks, and I still haven't received my order. The customer service has been incredibly bad, and I am extremely disappointed. I will never use this company or order anything from them again. Save your time and money and go elsewhere.

Reply from Culligan Consumer Products Ireland Ltd

Reply from Culligan Consumer Products Ireland Ltd
Very happy with the product and the service, great communication

Reply from Culligan Consumer Products Ireland Ltd
Good communication about arrival time. Excellent service.

Reply from Culligan Consumer Products Ireland Ltd

Reply from Culligan Consumer Products Ireland Ltd
Great service although phone line wasn't working when tried to call and had to send an email.
Professional service carried out. Polite and helpful staff

Reply from Culligan Consumer Products Ireland Ltd
Lee was very professional and answered all my questions

Reply from Culligan Consumer Products Ireland Ltd
Peter was spot on unfortunately his Van broke down on the day I was due to get my Service didn't know till 5pm after staying in all day ? Had to get reschedule a week later this time everything went fine 🙂 👍🏻 👌

Reply from Culligan Consumer Products Ireland Ltd
Booked a service for my filters and asked the technician will have a look at the sait machine as it needed to be cleaned. Said it didn't and obviously needed to be cleaned as service over due couple of months. Rang office and staff said they don't usual clean the machine but will help and I didn't mind paying extra for this. Still waiting on call back. Technician was very un helpful if I wanted to ask any questions about my system. If I wanted to up grade my system

Reply from Culligan Consumer Products Ireland Ltd
Ken was absolutely on time . Friendly and helpful when needed to answer few of my questions . Very tidy in his work . Very efficient guy . Thank you for a great experience

Reply from Culligan Consumer Products Ireland Ltd
He was very friendly and had the job done in quick time without any disruption

Reply from Culligan Consumer Products Ireland Ltd

Reply from Culligan Consumer Products Ireland Ltd
Job done but not friendly

Reply from Culligan Consumer Products Ireland Ltd
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