Central Telecoms Reviews 242

Beau and the team were amazing. Fast response and issues resolved almost immediately.

From enquiry to installation Beau and Josh were so easy to deal with and nothing was a problem. Would gladly recommend them.

We have been a satisfied customer of Graeme and team from Central Telecoms for approximately 3 years. We recently required the provision of additional handsets to our office which was carried out the following day in addition to on the spot upgrading some aspects of our systems. Many thanks Graeme.

Exceptional customer service from central telecoms, very responsive and helpful. Brigid has been amazing in setting up our rather complex phone system in our satellite office, she is always quick to respond and super helpful. The support team is wonderful and quick to action any requests. I highly recommend central telecoms to any business.

We met Graeme back in 2014 where he assisted us in the transition from our old provider to the company he was working for at the time. We were very satisfied with his knowledge and expertise, and exceptional customer service to go with it! We're now following Graeme and his team, and moving our telephone and internet service to Central Telecoms.

Graeme and his team are responsive, knowledgeable, professional, and have great competitive deals. We highly recommend Central Telecoms to anyone wanting a reliable telephone and internet company that is usually hard to come by!

I love the central team. they make my life easier!

Fabulous customer service and ongoing support. Would highly recommend the team.

Beau at Central was great to deal with, A1 communication skills and delivered the product on time. Given the short notice and the pressure of starting a new connection for a relocated business, results were beyond expectations. Great work guys, couldn't recommend you enough!

I have been a client of Central Telecoms for a number of years now and the customer service just keeps getting better. Graeme has excelled in employing a fabulous team that are always friendly, helpful and patient. They always solve any queries I have quickly & professionally. I would recommend them to any business anywhere & you don't have to be on the Central Coast to use them, I've used them from all over Australia & they always go above & beyond!
Thankyou to you all for making my job easier! It's a pleasure dealing with you. Hugh Thank you to Brigid too today for delivering my headset to me! Much appreciated.

Very happy with our transfer to Central Telecoms. Any change in provider of a key service always fills me with trepidation, but Brigid, Leanne and Josh did their very best to set my mind at ease.

The transfer process was not without its challenges, but I think most of the pain was caused by our previous set-up. The support team were excellent in guiding us through everything, and we've been really happy since we made the move.

Even with a major disruption event caused by a falling tree damaging power lines and fibre optic cables, the support team were in constant contact to ensure everything was done to get our system up and running again, and it was particularly reassuring to be dealing with local contacts rather than offshore call centres.

Brigid was patient and helpful in setting up our rather complex phone system. We found the extra features a real asset in communicating between our businesses and home. Its a pleasure dealing with such a professional phone company

Brigid was very helpful and got our new phones set up without any hassle. Thank you!

Fantastic personalised product and support from Graeme and his team. Highly recommended!

Feeling very lucky to have worked with Matt, Bradley & the Team @ Central Telecoms to upgrade our telecommunication system, made all this super easy for me and kept us informed of the progress every step of the way. Highly Recommended, thanks again Matt & Central Telecoms team!

Service was excellent, Beau went above and beyond to explain it to us and tailor to our specific needs. Quick to respond, smooth installation and friendly service. Would highly recommend to any other businesses

I have been working with Graeme and the Team for a number of years. I was originally hesitant to change from Telstra as I wanted the security of a major player. Well I couldn’t have been more wrong as the reliability, support and knowledge I receive via Central telecoms is extraordinary and I recommend this service to anyone
Darren Casey
Central Coast Conveyancing

Efficient and friendly service by a knowledgeable and local team

Such a relief not having to deal with Telstra anymore. Matt has been fantastic in the change over and ongoing support. I highly recommend as I was spending hours on the phone with Telstra which isn’t helpful when running a business.
Leah