Cestrian Watches Reviews 191

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality and superb value for money, often noting improvements in newer versions. Many people appreciate the aesthetic appeal and design, highlighting features like the solid feel of the bracelet, the clarity of the sapphire, and the dynamic colors of the dials. However, some customers also noted issues with quality control, such as scratches on the casing, hazing from improper finishing, or misaligned bezels that felt loose and rattled. A few other people also felt that the registration card serial number did not match the watch, and some experienced problems with the crown thread, making it difficult to screw back in.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the watches for their... See more

Quality

Users describe positive interactions with quality. Customers are impressed with the quality of the watches,... See more

Value for money

Consumers find the value for money to be positive. Many reviewers praise the products as fantastic and... See more

Based on these reviews

Rated 5 out of 5 stars

Definitely a step up in quality from previous versions. The bracelet feels solid and the sapphire almost appears to not be there. Superb value for money.

Rated 5 out of 5 stars

Great looking watch, really good quality and value for the money. Came with nice bracelet and rubber strap . Overall a very happy customer 🤓👍🏻

Rated 5 out of 5 stars

I purchased the V2 a couple of years ago. It was a great value but the design started to wear thin. When I saw the version 3, I was pretty excited. The new stick hands, no date, single baton applied i... See more

Rated 5 out of 5 stars

My first experience with Cestrian watches is a positive one. One Instagram picture was all it took and I was sending money the next morning. The watch arrived from the other side of the world in about... See more


Company details

  1. Watch Manufacturer

Written by the company

Redefining automatic watches at an affordable price. 🛡Proudly designed in the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

191 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Extremely Impressed!

An incredible watch at an amazing price! Also, shipping was extremely fast! I am very pleased with the purchase.

February 23, 2026
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Rated 5 out of 5 stars

Amazing British watch microbrand

I've bought a number of Cestrian watches over the years, culminating in the latest Master Series V3, and they've all been amazing quality and value. Reliable Japanese movements and fantastic finishing make them amazing value and being a British brand tops them off nicely. Highly recommended.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Cestrian Pro Dive

Just got delivery of new pro dive cestrian you really can't beat this brand for value for money i have had a few of earlier versions and never missed a beat for this sort of price range you can't go wrong

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great improvements on the Master Series V3 (Blue Dial)

I purchased the V2 a couple of years ago. It was a great value but the design started to wear thin. When I saw the version 3, I was pretty excited. The new stick hands, no date, single baton applied indices and on the fly adjustment looked like they came up with a more symmetrical/tame but beautiful design. When I received the watch (blue dial) I felt it looked as good if not better in real life. The blue is dynamic, the indices are stark white and the orange tip on the second hand makes for a lot of interest. I went a step further and found the movement to be well regulated on my timegrapher. This watch definitely punches above the price point.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Brand!

I’ve just purchased the white dial Ocean series, and it’s a beautiful watch. I had a feeling it would be a popular choice, which was quickly confirmed when it sold out on the first day.
I already own several Cestrian watches, and the build quality continues to impress me. Their designs are fantastic, and I rarely go a week without someone commenting on how great my watch looks.
The customer service I’ve received has been exceptional too — they’ve truly got the time for you!

February 17, 2026
Unprompted review
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Rated 1 out of 5 stars

DISGUSTING RUDE SERVICE.

Purchased a GMT Ocean Series (new Feb 2026) on 14th Feb, watch came next day in post. Noticed straight away Bezel pip doesn't align and when turning the bezel the bezel bounces up and down loosely and rattling as if it's about to just fall off. I wrote an email Sat 15th to Cestrian but no reply. On Sunday i decided to inspect the watch under closer eye and found scratches on the side casing and hazing where the watch hasn't been finished and polished properly so i sent Cestrian another email Sun 16th and still no reply. I looked on their website and it said their hours of business Mon - Fri so i thought i'd wait till Monday morning for a reply to my emails. Still no reply to emails so i rang the number on Cestrian website and it comes up on the phone as WatchNation. The guy on the other end of the phone was rude and kept talking over me when i tried to explain the situation to him over the phone, when I mentioned to him that he didn't let me finish explaining he hung up the phone on me.

I shall go through Paypal for my refund.

Update 25/02/2026 Got a full refund as promised by the owner but i won't deal with/purchase or recommend this company again due to their awful customer services on the phone.

February 16, 2026
Unprompted review
Cestrian Watches logo

Reply from Cestrian Watches

Hi David,

Thank you for updating your review.

We’re genuinely sorry this experience didn’t reflect the standards we set at Cestrian Watches.

After receiving your email, the watch was reviewed internally and we confirmed the bezel / alignment on your piece was outside acceptable tolerance. Every watch is inspected prior to dispatch, but on this occasion that alignment issue slipped through the final QC check — and that responsibility sits with us.

Once it was flagged, remaining stock was rechecked piece by piece. The replacement model that had been put aside was correctly aligned, within tolerance and passed inspection, which reassured us this wasn’t a wider batch issue — however that does not change the fact your watch should have been caught.

Regarding the case finishing, all watches arrive fully wrapped and the protective film is removed during final inspection. Following your feedback, additional pieces were inspected closely and no similar marks were identified. That said, we fully accept that the watch you received did not meet expectations.

In terms of communication, our team operates Monday to Friday and aims to respond within 24 working hours. Your emails were received over the weekend and responded to on Monday morning within that timeframe. We understand that when something isn’t right, even a short wait can feel frustrating.

With regard to the phone call, it was not intentionally terminated. You came through to the dispatch team, and standard procedure is to request order details so the matter can be escalated correctly. That said, we accept that the interaction should have felt smoother, and this has been addressed internally to ensure a consistently professional experience.

Your full refund was processed promptly via PayPal as promised, and we appreciate you acknowledging that in your update.

Cestrian Watches is built on listening and improving. When issues are identified, processes are reviewed immediately. Continuous improvement in both QC and customer experience is something we take seriously.

We’re sorry this one didn’t meet expectations and wish you all the best moving forward.

Cestrian Watches

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Rated 4 out of 5 stars

Quality watch.

For the money this is a very well made watch. Went for the orange dial and it looks the part.
Highly recommended..
4 stars as the registration card serial number did not match the watch serial number..

June 27, 2025
Rated 5 out of 5 stars

Cestrian field series automatic watch, 200m, green/Nato

Watch was delivered on time & safely by post office delivery. It was well packaged and the field series watch with green/Nato strap is a good looking watch that in the week that I’ve had it has kept good time ( checked via time.is). The strap is a bit on the long side for my 18cm wrist but that’s only a minor issue!

May 6, 2025
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Rated 5 out of 5 stars

Dive Series V2 Midnight grey/black silicone

Apart from the watch, this time I had the opportunity to contact support. That was a very good experience. In the truest sense of the word competent support.
And now to the watch, it is beautiful and crafted down to the last details. Excellent readability in the dark. Comfortable to wear and is a real diver’s watch. I can only recommend it.

April 24, 2025
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