Just received package with used Sennheiser GSX1200 external sound card from CGX and I'm very pleasantly surprised. The description mentions that the unit is used and has some scratches, but I found no... See more
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We sell a large range of new and used items at great prices. Our buyback service also enables you to get cash for your items when you need it, without getting rid of them for good. Customer service is always at the forefront of what we do, and our well-trained staff are always on hand to answer any questions you might have. We’re rapidly expanding across the U.K. so if we aren’t already in a town near you, we won’t be far away!
United Kingdom
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Product arrived fast packaged well exactly as described will use the online website more often thank u

Reply from CGX UK
The staff are so very helpful and the stuff is very good quality and I will always get stuff from there

Reply from CGX UK
To honest I have bought a few items from your website reciprocating saw was excellent.

Reply from CGX UK
Delivery and packing was terrible
Didn’t receive tracking number had to phone up cgx

Reply from CGX UK
I only ever buy gaming products from Ebay so I was a little hesitant at first but my order really exceeded expectations, I purchased a razer controller for my playstation and it was listed as grade b for condition and I was actually surprised at how good it was with barely a few marks on it, the free delivery was a nice touch and i was sent a tracking number when it was despatched, really great experience from start to finish, thank you!

Reply from CGX UK
I didn’t receive the tracking info or the store details like advised. My item still hasn’t turned up 9 days later since shipping and the item was a gift which has now past the date it was due

Reply from CGX UK
Excellent service, great price products and arrived well packed on time

Reply from CGX UK
Brilliant service, very easy going staff - would greatly recommended...

Reply from CGX UK
Really quick delivery and great products, thank you

Reply from CGX UK
The product is working great, staffs are very polite and good with the customers with effective communication.

Reply from CGX UK
It took well over a week for the items to arrive.
one of the items wasn't posted to the incorrect address.
on opening the packages there was absolutely no correspondence to say that it was from cgx. no order number. no reference to anything at all.
One of the items is faulty. I have contacted cgx and heard nothing back.
pretty much in every category they have failed miserably.

Reply from CGX UK
Ordered a charm which arrived well packaged and fast delivery- charm was in very good condition and great value for money exactly how described

Reply from CGX UK
The speakers are very fairly priced and in very good condition

Reply from CGX UK
Brought a speaker that was brand new but every time I fully charged it goes of after a few minutes

Reply from CGX UK

Reply from CGX UK
Delivery Time 2-3 days on website more like a week to get 1 PS5 game.

Reply from CGX UK

Reply from CGX UK
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