A wrong order was delivered and I queried it. The correct order was then delivered a few days later and Marie from Charava told me to keep the incorrect one that was delivered prior. I am happy with h... See more
Company replied
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Review summary
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The most fantastic supplements I have ever taken. My life has changed, I sleep so well, I am so focused, my skin looks younger and is more moisturised and my memory is so much better! The shipping is... See more
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Whilst I had to wait some weeks for Spermidine to return to stock, all my email enquiries were promptly replied to. I was blown away with how fast my order arrived! So efficient. Will definat... See more
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The service & quality of the Charava brand is second-to-none! Clean, aesthetic packaging that arrives so quick at your doorstep. I cannot wait to see and feel the benefits of my products: Ashwaganda,... See more
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Company details
About Charava South Africa
Written by the company
CHARAVA ♾️
Pronounced: [shah-ray-ver]
Premium Supplements for Longevity and Well-being
Established in the UK in 2021, Charava has been on a mission to empower individuals around the world in their pursuit of longevity, vitality and well-being.
Our carefully curated selection of supplements is crafted with high-quality ingredients and backed by scientific research, promoting not just living longer but living better.
At Charava, we take pride not only in our products but also in the exceptional support we provide to our customers. We believe that wellness is a journey, and our dedicated team is here to assist every step of the way by answering questions, offering guidance, and ensuring a seamless experience. As part of the Infinity Therapeutics Limited group, based in London, we serve a worldwide community with transparency, quality, and a commitment to excellence.The Woman&Home Beauty Awards 2025, South Africa
Written by the company
- Charava's Magnesium Complex Wins
- We are thrilled to announce that Charava has been recognised at The Woman&Home Beauty Awards 2025 in South Africa , with our Magnesium Complex winning a 'Holy Grail' in the supplements category. This achievement highlight our commitment to providing high-quality, science-backed supplements for optimal well-being.
CERTIFIED
Quality, Sustainability, and Responsible Production
At Charava, we're committed to providing you with the highest quality longevity supplements. This commitment extends far beyond the ingredients we use – it encompasses every step of our manufacturing process and our overall impact on the world.
That's why we've achieved certifications in three internationally recognized standards: ISO 9001:2015, ISO 14001:2015, and Good Manufacturing Practices (GMP).
These certifications demonstrate our dedication to quality, sustainability, and responsible production.
Contact info
South Africa
- Sales@charava.co.za
- charava.co.za
FOLLOW US
4.2
Great
317 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and efficient when the…
Very helpful and efficient when the courier company messed up delivery. Thank you. And products are AMAZING.
May 8, 2025
Reply from Charava South Africa
Thank you, Roxanne! We're so glad we could step in and help sort things out quickly. It means a lot to hear you're loving the products too, we’ve always got your back!
Reply from Charava South Africa
Thanks, Clive! We're glad the ordering process was smooth and straightforward for you. Enjoy your Charava supplements!
Reply from Charava South Africa
Thank you Nicolette! We're so pleased to hear your order arrived promptly and that you're loving the product. We appreciate your support!
Reply from Charava South Africa
Thank you! We're so glad you're happy with both our products and service. Your support means everything to us.
Reply from Charava South Africa
Thank you, Francois! We're so glad to hear you're very happy. Your support means the world. Exceptional products and service are what we strive for every time!
10/10
Superquick delivery, excellent Customer Service and, most important: great products
April 9, 2025
Reply from Charava South Africa
Thank you, Beate! We're so happy to hear you’re loving the speedy delivery, helpful customer service, and — of course — the products themselves. That’s exactly what we aim for! 💛
Reply from Charava South Africa
Thank you so much, Nonna! 💛 We're thrilled to hear you're happy with the quality and service — it's what we strive for every day!
Reply from Charava South Africa
Thank you for your 5-star review, Jolene! We're so pleased to hear you’re happy with our service and speedy delivery. Your support means a lot to us! Let us know if you ever need anything. 😊
Reply from Charava South Africa
Hi Vania, thank you for your kind words! We hope to uphold this reputation!
Products are amazing
Products are amazing. The days I forget to take my supplements I can almost feel the difference immediately. Fantastic service. Best supplements in SA. I want DisChem to stock it.
February 11, 2025
Reply from Charava South Africa
Thank you so much for your support! 😊 We're thrilled to hear how much of a difference our supplements make for you. We're always working on ways to make our products more widely available, and DisChem is definitely on the cards! Stay tuned! 💙
Great products
Great products. Been a fan of the good service, quality products and exceptional service.
February 21, 2025
Reply from Charava South Africa
Thank you for your continued and loyal support! We apprecaite you!
Just couldn't believe the speed of…
Just couldn't believe the speed of service. "Lightning fast" and the product was on my doorstep in less than 24 hours.
Don't ever drop the ball. Well, done.
March 6, 2025
Reply from Charava South Africa
Thank you for sharing this review, Sheraad. We’ll keep striving to deliver top-notch and super-speedy service every time. Enjoy your Charava products; do keep us posted with your progress on them! 😊
Reply from Charava South Africa
Hi Krish, we're glad to hear process was smooth. Thank you for your 5 stars!
Reliable products
The information on Charava platforms make my personal wellness requirements easy to assess and understand. Ordering of products is a breeze! Delivered a quality product with total reliability.
February 11, 2025
Reply from Charava South Africa
Hi Stephanie, thank you for your kind words! We're glad to hear that our platform makes your wellness journey easier and that the ordering process was smooth. Even moreso, to hear you’re happy with the quality and reliability of our products. We're here to support you every step of the way, feel free to reach out anytime!
What a great shopping experience and…
What a great shopping experience and extremely efficient delivery. I can't wait to start using my products and looking forward to seeing the health benefits of the senolytic supplements.
February 10, 2025
Reply from Charava South Africa
Hi Shirley, thank you for your kind words! We're super happy you had a great shopping experience and that your order arrived quickly. We hope you enjoy your senolytic supplements and see amazing health benefits! Do keep us updated on your progress! If you ever have any questions, we're here to help.
Reply from Charava South Africa
UPDATE: Hi Thabo, upon checking, you've both received the products. Please keep us posted so we can assist you better. Thanks!
--------
Hi Thabo,
I’m really sorry for any misunderstanding regarding your order. I’ve sent you emails—one before your order was shipped and another in response to your emails today.
Have you had a chance to check them? It’s possible they may have ended up in your spam or junk folder.
To clarify, the reason you have only received one product so far is that the Spermidine is being shipped separately from our UK warehouse due to stock shortages in our SA warehouse. You should receive it this week.
Again, I truly apologise for any confusion, and I appreciate your patience. If you have any concerns, please let me know. Also, if this clears things up, I’d be grateful if you could update your review.
Thanks,
Lai
When will the other shipment arrive
When will the other shipment arrive. I got here too late and it's sold out!
February 4, 2025
Unprompted review
Reply from Charava South Africa
Hi Pomla, I couldn’t find any order under your name, may I kindly ask for your order number? May I also ask what product are you after? We’re always happy to assist and receive feedback, and I completely understand you may be enquiring about a future order. If that's the case, I’d appreciate it if you could get in touch with us via email or chat. A one-star review can have a significant impact on our business, and we'd love to help address your concerns before that. If you could send us an email at support@charava.com, so I can help you further.
Thanks,
Lai
I NEED to know how PURE u're product…
I NEED to know how PURE u're product is, is it keto/banting friendly? No sugar(there r over 200 names for sugar) wheat, gluten, grain, dairy, soy & msg free
I'm done being lied to & putting my health @ risk
Plse let me know 🙏
January 30, 2025
Unprompted review
Reply from Charava South Africa
Hi Sonja,
I see that you had some questions about our products, and I’d love to assist you! However, I noticed your 1-star review and wanted to understand if there was a specific issue you experienced with Charava. I couldn’t find an order under your name or any previous enquiry from you, so I just wanted to understand what happened.
If you have any concerns or need any information, please feel free to reach out via email at sales@charava.com—I’d be happy to assist.
If your review was based on an experience with another company, I’d really appreciate it if you could update it to reflect your experience with us directly. Looking forward to hearing from you!
Cheers,
Lai
Deliver didn’t arrive but they resent…
Deliver didn’t arrive but they resent for me very quickly, great customer service!
January 9, 2025
Reply from Charava South Africa
Hi Reece,
So sorry for the inconvenience. While we always aim to ship out orders as quickly as possible, occasional issues with third-party couriers can happen. I appreciate your patience, and I truly apologise that this slipped past my radar since it was marked as "delivered."
Thanks so much for working through this with me, and for your kind words—you’ve made my day! 😊 xx
Cheers,
Lai
Excellent
I still haven’t managed to use my discount code. Apart from that, the product is excellent
January 21, 2025
Reply from Charava South Africa
Hi Sigopotso, thanks for rating us! I've sent you an email hoping to help you with the discount code :)
Cheers,
Lai
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