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Charava South Africa Reviews 

317
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptionally fast delivery, often receiving their orders within 24 hours or a few days. Many people highlight the outstanding service and top-notch quality of the products, noting the absence of fillers and the brand's commitment to purity. Consumers frequently report significant positive changes and benefits from the supplements, such as improved sleep, focus, skin health, and increased energy levels. However, some customers also noted issues with their orders, including receiving incorrect items or not receiving all products paid for. Several people mentioned that certain products were out of stock after payment, leading to unfulfilled orders or delayed refunds, which caused frustration. There were also occasional reports of orders not being dispatched timeously or not arriving as expected.

What people talk about most

Product

People report ambiguous experiences with product, with many expressing satisfaction with the quality and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency.... See more

Order

Users describe ambiguous interactions with order experiences, with some customers reporting quick and easy... See more

Service

Consumers find service to be positive, with many reviewers describing it as fast, efficient, and excellent.... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing extreme satisfaction with the products,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A wrong order was delivered and I queried it. The correct order was then delivered a few days later and Marie from Charava told me to keep the incorrect one that was delivered prior. I am happy with h... See more

Company replied

Rated 5 out of 5 stars

The most fantastic supplements I have ever taken. My life has changed, I sleep so well, I am so focused, my skin looks younger and is more moisturised and my memory is so much better! The shipping is... See more

Company replied

Rated 5 out of 5 stars

Whilst I had to wait some weeks for Spermidine to return to stock, all my email enquiries were promptly replied to. I was blown away with how fast my order arrived! So efficient. Will definat... See more

Company replied

Rated 5 out of 5 stars

The service & quality of the Charava brand is second-to-none! Clean, aesthetic packaging that arrives so quick at your doorstep. I cannot wait to see and feel the benefits of my products: Ashwaganda,... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Pharmaceutical Company

About Charava South Africa

Written by the company

CHARAVA ♾️

Pronounced: [shah-ray-ver]

Premium Supplements for Longevity and Well-being

Established in the UK in 2021, Charava has been on a mission to empower individuals around the world in their pursuit of longevity, vitality and well-being.

Our carefully curated selection of supplements is crafted with high-quality ingredients and backed by scientific research, promoting not just living longer but living better.

At Charava, we take pride not only in our products but also in the exceptional support we provide to our customers. We believe that wellness is a journey, and our dedicated team is here to assist every step of the way by answering questions, offering guidance, and ensuring a seamless experience.

As part of the Infinity Therapeutics Limited group, based in London, we serve a worldwide community with transparency, quality, and a commitment to excellence.

The Woman&Home Beauty Awards 2025, South Africa

Written by the company

Charava's Magnesium Complex Wins
We are thrilled to announce that Charava has been recognised at The Woman&Home Beauty Awards 2025 in South Africa , with our Magnesium Complex winning a 'Holy Grail' in the supplements category. This achievement highlight our commitment to providing high-quality, science-backed supplements for optimal well-being.

CERTIFIED

Quality, Sustainability, and Responsible Production

At Charava, we're committed to providing you with the highest quality longevity supplements. This commitment extends far beyond the ingredients we use – it encompasses every step of our manufacturing process and our overall impact on the world.

That's why we've achieved certifications in three internationally recognized standards: ISO 9001:2015, ISO 14001:2015, and Good Manufacturing Practices (GMP).

These certifications demonstrate our dedication to quality, sustainability, and responsible production.


Contact info

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4.2

Great

TrustScore 4 out of 5

317 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

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4.2

All reviews

(317)

82 reviews in the last 12 months

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Rated 5 out of 5 stars

Best service and product quality

Excellent customer service...Queries are resolved very quickly. Product quality is exceptional.

January 20, 2025
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Reply from Charava South Africa

Thank yoh Maggie, we truly appreciate your feedback! It’s wonderful to hear that our customer service and product quality have exceeded your expectations. Thank you for choosing Charava!

Rated 5 out of 5 stars

Excellent

Packed and sent efficiently.

January 13, 2025
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Reply from Charava South Africa

Hi Eric, thank you kindly! We are happy your order got to you in great time. If you get a gap, we’d love to hear your feedback on your products - it’s always invaluable to us!

Thank you for being such a valuable and loyal customer, we appreciate you! If you have any questions or need assistance, don’t hesitate to reach out.

Rated 5 out of 5 stars

prompt delivery

prompt delivery

December 10, 2024
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Reply from Charava South Africa

We love to hear this! Thank you Claire, we look forward to supporting you again!

Rated 5 out of 5 stars

Easy order experience and quick…

Easy order experience and quick delivery.

Thank you.

January 9, 2025
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Reply from Charava South Africa

Thank you, Santa! We’re so glad you had an easy ordering experience and that your delivery was quick. We look forward to serving you again!

Rated 5 out of 5 stars

Quicker than expected delivery

Quicker than expected delivery. Great website and packaging

January 7, 2025
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Reply from Charava South Africa

We are happy to hear your delivery arrived sooner than expected, Llewellyn. Thank you for your order! Your support means so much to us!

Rated 5 out of 5 stars

Fast effective delivery and a very…

The order and the delivery went smooth and fast. I find the products very helpful and supportive. I have many auto-immune diseases and Charava energised me quick-quick and therefor I feel less depressed. This encourages me to to exercise again and to mingle with life out there...🙌🏻

December 2, 2024
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Reply from Charava South Africa

Thank you for sharing your inspiring experience, Hester! We’re so glad our products have brought you the energy and support you deserve! Your story means a lot to us! Keep thriving and shining! Wishing you a super positive start to the new year!

Rated 2 out of 5 stars

I will not take this half way through…

I will not take this half way through ended up such bad stomach ulcer

December 6, 2024
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Reply from Charava South Africa

Hi Renuka,

Thank you for sharing your experience, and I’m truly sorry to hear that you’re experiencing side effects. Everyone’s body reacts differently to NMN+1200, and while side effects are rare, they can occasionally happen, especially if other medications are involved. It’s always a good idea to check with your physician in such cases.

If you’d like to try NMN+1200 again, you could start with a capsule in the morning after a meal, as this allows for slower absorption. Based on how you feel, you can gradually increase to two capsules with food before exploring taking it on an empty stomach.

I hope this helps, and please let me know if you have any other questions or need further assistance.

Cheers,
Lai

Rated 5 out of 5 stars

100%

100%. Always a pleasure to deal with the best

December 5, 2024
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Reply from Charava South Africa

Thank you kindly, Rosemarie! It’s always a pleasure to serve you, and we truly appreciate your support.

Rated 5 out of 5 stars

Really good shopping experience

Really good shopping experience, the delivery is on time and the products are very good!

December 2, 2024
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Reply from Charava South Africa

Thank you for your wonderful feedback, Emily! We’re thrilled to hear you had a great shopping experience and are happy with our products.

Rated 5 out of 5 stars

Great fast delivery and service.

Great fast delivery and service.
I was kept up to date with the delivery time and tracking. Thank you Charava!

December 2, 2024
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Reply from Charava South Africa

Thank you for your kind words, Anthony! We’re so glad you enjoyed our fast delivery and service. We look forward to serving you again soon!

Rated 4 out of 5 stars

Reliable

Delivery is quick and always on time.
Response to items on order is outstandingly quick for my liking.
Keep up the good work

November 29, 2024
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Reply from Charava South Africa

Thank you for your wonderful feedback, Kwabena! We’re so glad to hear you’re happy with our quick delivery and service. We’ll keep striving to exceed your expectations!

Rated 5 out of 5 stars

Simply has the best products

Charava simply has the best products in this category of health supplement. (and I have tried most on the market).

October 31, 2024
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Reply from Charava South Africa

This is wonderful to hear, Breyten. Thank you so much for your feedback! We hope to continue to bring you the quality you deserve!

Rated 5 out of 5 stars

OH Boy!!

OH Boy!!! You guys gave me a wonderful Christmas present Black Friday special🎁 7 stars for looking after your clientele ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
NMN 100g my ultimate favourite product. As I mentioned before if you love your family and friends, and want them to live a long and healthy life. I can promise you, NMN is what everyone should be on! I love Charava products so much, and cannot imagine my life without them. God’s honest truth. You have to try it for yourself 💫💫💫💫💫💫💫

November 26, 2024
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Reply from Charava South Africa

Vasilike, you always make our day! We are happy we could support you ahead of the festive season. Thank you kindly for such great feedback; we hope to continue to support you on this journey! 💫

Rated 5 out of 5 stars

Excellent service levels

I have ordered products online many times and Charava is always a good experience. The process is seamless with quick ordering online to speedy courier delivery.
Items are easy to track as they keep updating you on the progress.

November 21, 2024
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Reply from Charava South Africa

Thank you for the great feedback, Margaret! We hope to continue to offer the same support going forward :)

Rated 5 out of 5 stars

Happy customer

Quick and easy to order and the delivery was the next day!

November 18, 2024
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Reply from Charava South Africa

Nothing quite like next-day delivery :) Thank you for sharing your feedback Anton!

Rated 5 out of 5 stars

Thank you Soooo much

Thank you Soooo much, your product is amazing next on the list is the N A D.

November 4, 2024
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Reply from Charava South Africa

Yaay! That's awesome to hear, Regan! Thanks for your feedback and for supporting us. We're proud to be part of your wellness journey :)

Thanks.
Lai

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery

November 4, 2024
Charava South Africa logo

Reply from Charava South Africa

Thanks so much for rating us 5 stars! So glad you’re happy with the quick delivery 😊

Thanks,
Lai

Rated 5 out of 5 stars

Same day delivery and quick response

Ordered in the morning and received my items in the afternoon. Didn't receive my discount on 1st order and the matter was resolved within a few hours - I received my discount. Overall great customer service.

November 6, 2024
Charava South Africa logo

Reply from Charava South Africa

Thanks, Marilyn! It was a pleasure helping you :) Looking forward to serving you again!

- Lai

Rated 5 out of 5 stars

Quality product, quick delivery

Had a pleasant experience, from the ordering to the delivery. The product was shilajit and I must say it is a quality product compared to what I have taken before. I do have more energy but still assessing it’s benefits.

October 1, 2024
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Reply from Charava South Africa

That's great to hear, Refilwe! I'm glad it's working well for you :)

- Lai

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