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Chards Coin and Bullion Dealer - London Reviews 224

TrustScore 4.5 out of 5

4.7

Hatton Garden 100, Suite 127, EC1N 8NX London, England, GB


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Rated 5 out of 5 stars

Bhumika and Ruffus offer a professional and discreet service for both buying and selling. Clear explanations offered when dealing with different types of bullion. A safe pair of hands and a pleasure t... See more

Company replied

Rated 5 out of 5 stars

My Gemini research revealed three coin dealers to approach in London. Bhumika was the first to respond to my enquiry and answered each of my queries professionally and honestly. I was able to secure a... See more

Company replied

Rated 5 out of 5 stars

I have bought coins from Chards a few times, their customer service is good, i happy with that, delivery charges are a bit high but worth paying for peace of mind.

Company replied

Rated 5 out of 5 stars

I have used Chards for a while now great service and good prices Postage very reasonable and prompt I always research metal prices and Chards always come out on top Highly recommended

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Service

About Chards Coin and Bullion Dealer - London

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

  • Hatton Garden 100, Suite 127, EC1N 8NX, London, England, United Kingdom

  • 020 8149 9777

4.7

Excellent

TrustScore 4.5 out of 5

224 reviews

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4.7

All reviews

(224)

3,472 reviews in the last 12 months

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Rated 5 out of 5 stars

Bhumika and Ruffus: professional and discreet...

Bhumika and Ruffus offer a professional and discreet service for both buying and selling. Clear explanations offered when dealing with different types of bullion. A safe pair of hands and a pleasure to deal with!

June 25, 2026
Chards Coin and Bullion Dealer - London logo

Reply from Chards Coin and Bullion Dealer - London

Hi,

Thank you for your wonderful feedback.

We're delighted to hear that Bhumika and Ruffus provided you with a professional and discreet service. It's particularly pleasing to know that their clear explanations helped you navigate the different types of bullion with confidence.

Your kind words mean a great deal to the team, and we're thrilled that you found them both a pleasure to deal with.

We appreciate your support and look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

I have bought coins from Chards a few…

I have bought coins from Chards a few times, their customer service is good, i happy with that, delivery charges are a bit high but worth paying for peace of mind.

June 15, 2026
Chards Coin and Bullion Dealer - London logo

Reply from Chards Coin and Bullion Dealer - London

Hi Neelima,

Thank you for your feedback and for your continued custom. We’re delighted to hear that you’ve been happy with our customer service and overall experience.

We also appreciate your comments regarding delivery charges. We always aim to keep these as fair as possible while ensuring your items are sent securely and fully insured for peace of mind.

Thank you again for your review.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

I have used Chards for a while now…

I have used Chards for a while now great service and good prices
Postage very reasonable and prompt
I always research metal prices and Chards always come out on top
Highly recommended

June 27, 2026
Unprompted review
Chards Coin and Bullion Dealer - London logo

Reply from Chards Coin and Bullion Dealer - London

Hi Darrell,

Thank you for your fantastic feedback. We’re delighted to hear that you’ve continued to experience great service, competitive pricing, and prompt, reasonably priced postage.

It’s especially rewarding to know that even after researching the market, you consistently find Chards offers the best value.

Your recommendation is greatly appreciated, and we look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

I compaired the 1oz bullion coin price…

I compaired the 1oz bullion coin price at Royal mint and costco before I ordered. Chards prices is atleastle 100 pounds less, Quick safe delivery

June 22, 2026
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Reply from Chards Coin and Bullion Dealer - London

Hi Dr Sathananthan,

Thank you for your kind feedback. We’re delighted to hear that you found our pricing competitive when comparing against other providers, and that your order arrived quickly and safely.

We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars
Chards Coin and Bullion Dealer - London logo

Reply from Chards Coin and Bullion Dealer - London

Hi Kenny,

Thank you for your kind review. We’re delighted to hear that you found our service both accurate and prompt.

We truly appreciate your review and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Exceptional experience selling coins

My Gemini research revealed three coin dealers to approach in London. Bhumika was the first to respond to my enquiry and answered each of my queries professionally and honestly. I was able to secure an appointment which fitted in with my timing. My experience at the office was excellent and I was very confident in transacting with her and her assistant Rupert. It’s was very important to be confident that I had chosen the right company. Bhumika was transparent in the way she arrived at the pricing and I was delighted either way the outcome. Thank you.

June 18, 2026
Chards Coin and Bullion Dealer - London logo

Reply from Chards Coin and Bullion Dealer - London

Hi Leonie,

Thank you for your detailed and thoughtful feedback. We’re delighted to hear that Bhumika was able to assist you, answering your queries with professionalism and transparency from the outset.

It’s great to know that securing an appointment was straightforward, and that you felt supported throughout. We’ll also be sure to pass on your kind words to Bhumika and Rufus.

Thank you again for your kind words and support.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great service as always

Great service as always. Top quality products, clear website, and a very helpful team! Thanks!

June 11, 2026
Chards Coin and Bullion Dealer - London logo

Reply from Chards Coin and Bullion Dealer - London

Hi Jamie,

Thank you for your kind review. We’re delighted to hear that you continue to receive great service, found our website clear and easy to use, and that our team has been helpful throughout.

It’s also wonderful to know you’re pleased with the quality of our products.

We truly appreciate your continued support.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Chards experience

I have have confidence in Chards who are professional and trustworthy.

June 12, 2026
Unprompted review
Chards Coin and Bullion Dealer - London logo

Reply from Chards Coin and Bullion Dealer - London

Hi Merryl,

Thank you for your kind feedback. We’re delighted to hear that you have confidence in us and that you find our service professional and trustworthy.

We truly appreciate your support.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

A great

A great, professional, pleasant experience - highly recommend.

June 15, 2026
Chards Coin and Bullion Dealer - London logo

Reply from Chards Coin and Bullion Dealer - London

Hi James,

Thank you for your kind feedback. We’re delighted to hear that you had such a professional and pleasant experience.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Your bullion partner, Chards!

The company provides excellent and reliable services with prompt actions, and always offer competitive price for the deals.
The staff are professional, patient, polite, honest and friendly.
I stronly recommand Chards for bullion trading.

May 28, 2026
Chards Coin and Bullion Dealer - London logo

Reply from Chards Coin and Bullion Dealer - London

Really pleased you’ve had that kind of experience with us. The team will appreciate the feedback, especially knowing their approach made things feel straightforward and trustworthy.
Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Coin purchase

Set up an alert for notification of when a coin came back into stock. Received alert and was able to order the coin. It arrived quickly, nicely packaged and in first class condition. Brilliant service.

June 1, 2026
Chards Coin and Bullion Dealer - London logo

Reply from Chards Coin and Bullion Dealer - London

Hi Alison,

Thank you for your fantastic feedback. We’re delighted to hear that our stock alert system helped you secure the coin you were looking for, and that the ordering process was smooth.

It’s great to know your coin arrived quickly, well packaged, and in first-class condition.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

everything ontime and price

everything ontime and price

May 26, 2026
Chards Coin and Bullion Dealer - London logo

Reply from Chards Coin and Bullion Dealer - London

Hi Frank,

Thank you for your feedback. We’re delighted to hear that everything was on time and competitively priced.

We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Excellent service

Excellent service

June 4, 2026
Chards Coin and Bullion Dealer - London logo

Reply from Chards Coin and Bullion Dealer - London

Hi Fred,

Thank you for your kind feedback. We’re delighted to hear that you received excellent service.

We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

very good service

very good service. quick turn around and pad more than I exected.

May 13, 2026
Chards Coin and Bullion Dealer - London logo

Reply from Chards Coin and Bullion Dealer - London

Hi Rick,

Thank you for your kind feedback. We’re delighted to hear that you received very good service with a quick turnaround, and that you were pleased with the price.

We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Brilliant service and excellent staff

Brilliant service and excellent staff. The gold standard in bullion and precious metals.

June 1, 2026
Chards Coin and Bullion Dealer - London logo

Reply from Chards Coin and Bullion Dealer - London

Hi Mr Razzaq,

Thank you for your fantastic feedback. We’re delighted to hear that you found both our service and team excellent. We truly appreciate being described as the gold standard in bullion and precious metals.

Your kind words mean a great deal to us, and we’re grateful for your support.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Fast delivery

Fast delivery

June 1, 2026
Chards Coin and Bullion Dealer - London logo

Reply from Chards Coin and Bullion Dealer - London

Hi Gav,

Thank you for your feedback. We’re delighted to hear that your delivery was fast.

We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Visited Chards London office

Visited Chards London office. Very professional and polite. One of my best experience with a company and looking forward to future dealings with them. It was a pleasure

May 28, 2026
Unprompted review
Chards Coin and Bullion Dealer - London logo

Reply from Chards Coin and Bullion Dealer - London

Hi Dee,

We’re delighted to hear that your visit to our London office was such a positive experience, and that you found our team professional and polite throughout.

It’s wonderful to know it stood out as one of your best experiences with a company.

We look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

BHUMIKA was awesome

BHUMIKA was awesome. Wonderful polite professional and knowledgeable. Always a pleasure to deal with. I would strongly recommend.

May 27, 2026
Unprompted review
Chards Coin and Bullion Dealer - London logo

Reply from Chards Coin and Bullion Dealer - London

Hi,

Thank you for your kind feedback. We’re delighted to hear that Bhumika made such a positive impression.

We’ll be sure to pass on your comments, as it’s always great to recognise the team’s professionalism and dedication. It’s a pleasure to assist, and we really appreciate your recommendation.

We look forward to helping you again soon!

Regards,
Chards Coin and Bullion Dealer

Rated 1 out of 5 stars

Just need better descriptions mine just…

Just need better descriptions mine just said silver, my tests say it is but no definite. Only its definitely the wrong weight not 28.28grams so just better discrption.

May 20, 2026
Chards Coin and Bullion Dealer - London logo

Reply from Chards Coin and Bullion Dealer - London

Thank you for your review, and for taking the time to speak with us earlier.

The coin you purchased is a 1972 Silver Wedding Anniversary Crown, issued to commemorate 25 years of marriage. The term “silver wedding” refers to the anniversary being celebrated and is the standard wording used for this 25-year milestone.

The product specification also confirms that the coin is made from base metal.
Thank you again for taking our call, I hope our conversation has helped to clear things up. We also hope you come to appreciate the crown, as it represents a small but meaningful piece of British history.

Kind Regards
Chards Coin and Bullion Dealers

Rated 5 out of 5 stars

Professional and friendly service

I used Chards to sell a coin. They provided a very friendly and professional service from booking an appointment through to a fully transparent valuation process and payment.

May 13, 2026
Unprompted review
Chards Coin and Bullion Dealer - London logo

Reply from Chards Coin and Bullion Dealer - London

Hi Martin,

Thank you for your review. We’re pleased to hear that you found our service friendly and professional. Providing a straightforward and transparent selling process is very important to us, so your feedback is greatly appreciated.

Kind regards,
Chards Coin and Bullion Dealer

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