Chase Direct Reviews 

916
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I've been to chase quite a few times over the past 2-ish years, bought my first guitar there, but this time I was very thankful and utterly grateful for the shop owners patience with me as I spent n... See more

Rated 5 out of 5 stars

Amrik’s customer service is like no other. Guitar shops can often feel like art galleries, silent and ‘no touching!’ I wasn’t looking to buy today but he encouraged me to pick up a guitar & plug in... See more

Rated 5 out of 5 stars

Stumbled upon this shop again after first buying from there in the early 1980s. Had a lovely chat about the changing musical trends with Amrik who was such a friendly guy. More guitars than keyboards... See more

Rated 5 out of 5 stars

Extremely polite customer service. Both gentlemen were very talkative and welcoming. Had a struggle finding the perfect product as I required exact dimensions for a case, however Amrik continued looki... See more

Company details

  1. Musical Instrument Store
  2. Music Store

Information provided by various external sources

FREE DELIVERY Chase are proud to offer free delivery on orders over £75! About Chase Direct Established in 1978, Chase Direct sell all things musical, to all types of musician. Great Value Prices Online and Offline


Contact info

4.9

Excellent

TrustScore 5 out of 5

916 reviews

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4.9

All reviews

(916)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

The wonderful Amrik

I met the wonderful Amrik today when going to buy some guitar picks with my son and daughter.

As we entered Amrik appeared with a smile on his face and a soft tone in his voice and he pleasantly greeted us.

He showed my son the picks and whilst he was browsing Amrik asked me if I played guitar, which i don’t. We then went into other musical instruments and I shared my joys of meditation and learning to play the harmonium. Amrik gracefully shared his views and shared his knowledge of the instrument the Tanpura. He taught me about the chords and the flow and how this will benefit my meditation practice. I’m excited to use it tomorrow morning.

I left feeling a sense of love, joy and fulfilment with my time with Amrik and I look forward to one day seeing him again and visiting the shop.

September 9, 2023
Unprompted review
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Rated 5 out of 5 stars

Great selection of instruments…

Great selection of instruments particularly guitars, bought my first one from here last year and came back for another this year. Ranges to suit all budgets and staff is friendly, helpful and patient with you

September 8, 2023
Unprompted review
Rated 5 out of 5 stars

Everything a beginner needs

I bought the Mirage Flute in C from Chase Direct on ebay. It was delivered quickly and well packaged.
This is my first flute and this one came with a cleaning rod, hard case and DVD. It also was a great price with a 30% discount, very affordable.
The DVD has been an excellent bonus and has shown me the correct set up and how to get my first notes.
This is an excellent starter package and I would recommend for a beginner as there is everything you need to get started. The rest is up to you.
I have been enjoying this so much I think about my next practice while I'm at work. I can't wait to get home and pick up my flute again for another session. Practice, practice,practice.
I'm so pleased I came across Chase Direct, this has opened up a whole new world for me.

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

Range is exceptional, customer service even better

What can we say... Amrik is a champion, couldn't help enough. I went in with the aim of purchasing a new acoustic and the range was immense but also Amrik was the nicest guy in the world. He didn't push too hard on sales, tried to ascertain exactly what I wanted and had some advice on some guitars for tone to test. I settled on a Tanglewood EA because my budget wasn't too low or too high. They're all good value and I could have spent hours in that store! Nice little gem in the NQ

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

I found out about chase recently and…

I found out about chase recently and decided to stop buy to pick up a guitar lead! The care and assistance I received was second to none. Amrik was incredibly helpful, answering all my questions. I could spent hours in there. Amazing place in the northern quarter. I will definitely be back!

August 16, 2023
Unprompted review
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Rated 5 out of 5 stars

Absolutely amazing shop

Absolutely amazing shop, went back to this store after years and it's exactly the way I remembered, loads of guitars, reasonably priced and the best customer service you will find. Unlike the bigger stores, there's no pressure on you when Ur testing instruments.

August 12, 2023
Unprompted review
Rated 5 out of 5 stars

friendly helpful shop

friendly greeting on the way in by Amrik, as someone looking for an acoustic guitar, you like to try what feels right for you personally, and that's what you can do in this shop, and once your left to feel what your looking for, there's a good chance your going to find what you want without walking to two other stores like I did, bought my guitar....but left my credit card there! came back around two hours later to pick it up, and Amrik had the card waiting for me safely, so I also bought a Ukelele as well.....another instrument I wanted, check the store out, they will help you out there.

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

Welcoming store with beautiful instruments

Came into the store for the first time today just to have a look around and appreciate the instruments. Amrik was so warm and welcoming, and even though he knew I wasn't going to purchase anything he encouraged me to have a go on a new bass guitar that had come in. Coming here brightened up my day! Highly recommend it.

July 29, 2023
Unprompted review
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Rated 5 out of 5 stars

Amazing music store

Came into the store to ask about reeds, Amrik was so accommodating and helpful, would recommend this shop to anyone.

July 22, 2023
Unprompted review
Rated 5 out of 5 stars

5* music store

First time in the store today, I was looking for replacement strings for a second hand guitar I had been given. Amrik was super helpful, after learning that I was a complete beginner he took the time to talk to me and gave me a lot of guitar related advice. I cannot recommend this store enough, I will definitely be returning for all my future guitar needs and I urge anyone else to do the same.

July 21, 2023
Unprompted review
Rated 5 out of 5 stars

Gem of a place

We had a wonderful time on our visit to Chase Direct last Saturday. Amrik was so helpful and friendly. He was happy to let my son try different guitars, and my friend's daughters try the mini keyboards. We all had a lovely time and will definitely be back.

July 8, 2023
Unprompted review
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Rated 5 out of 5 stars

Unforgettable Experience at Chase Music Store with Amrik, the Music Guru!

Chase Music Store is an absolute gem, and Amrik, the owner, is a true music aficionado.
I had an incredible time there! Amrik's friendly nature, vast knowledge, and genuine love for music made me feel right at home.
From instruments to accessories, they have it all. Amrik's personal attention helped me find an instrument I wasn’t even looking for, but seeing a tin whistle again brought childhood nostalgia so I had to buy it!

Chase Music Store is a must-visit for all music lovers. Prepare to be charmed by Amrik and his team.

It was a soulful experience I won't forget!

July 7, 2023
Unprompted review
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Rated 5 out of 5 stars

Fantastic shop

Fantastic shop! Amrik was so kind and helpful as well as enthusiastic and very supportive about my piano learning journey!

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

Nice lovely nice nice Amrik was a warm…

Nice lovely nice nice Amrik was a warm and knowledgable ambassador of music of all kinds. The shop offered a range of wonderful instruments from woodwind to strings. This could be the best music shop in Manchester, NAY! The world. I would recommend a stop in for the instruments and a general self esteem boost. Will be back soon! Don’t forget to catch the glint in his eye.

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

Hot spot

Was served by a gentleman called amrik he was very helpful this shop has great equipment and excellent customer service. Highly reccomend

July 3, 2023
Unprompted review

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