ChatandVision Ltd. Reviews 

Can't find any link to report a problem with the phone I purchased.
Batteries will not charge up, regardless of time left on the Cradle
The were no warranty details included in the package, neither was there a customer service contact number or email address.
Am still trying to report the faulty Batteries or faulty Charger.
Would be great to receive some reply.

This webcam outperforms all of my expectations - *****

I was very impressed by both the quality and performance of the product,and with the speedy and efficient delivery service.I would have no hesitation in recommending Chat and Vision products to anyone

I ordered ChatandVision's wireless Skype phone on line and the shipment came promptly. Setup was straightforward, although I'd already had prior experience because this was a replacement for a phone from another manufacturer that had stopped working.
Audio quality is clear.
I've got no complaints.

The interim email querying whether goods have been received, issues almost a week before the actual receipt of goids which are shipped from overseas . Send date on this email should therefore be delayed.

This is my second order from Chat n Vision, same situation previously.

Actual delivery cycles is acceptable, but interim email causes false expectation.

While purchasing on the website, the shipping cost was unclear until after you purchased. The amount of time to expect the shipping to take was also not clear. The DHL shipping people called three days after ordering and left a voicemail saying they required a signature and that they would arrive between 10 and 5 the next day. My husband waited at the house the whole time. They didn't show up until 6:30 and we were out eating dinner. They left a note on our door saying they would be back the next day and gave us the option to sign the note and that would count as our signature. We signed the note. We didn't need to because my husband works at home -he is always at home during the day. But we signed it anyway just in case and put it back on the door. We waited for three days. We finally called them to ask what was going on and they blamed us for not being there and that they had come to our house over and over again. They said they would come "one final time" the next day. I'm assuming they must have seen the note still on the door and thought we were on vacation or something -and consequently never even bothered to come to the door and look at their note or ring the doorbell. So we put a huge red arrow on the door and in big letters said the note was signed. They finally left us the package. Very frustrating.

I purchased a RTX 4088 Dualphone for my Skype line. Chat and Vision gave me a free upgrade from regular to DHL. The phone arrived earlier than the quoted delivery and in good conditions.

I liked the phone but battery is taking more time to charge.

So far a great experience, great product!!!!

this is the third time that this company has asked me to write a review for them. the first one was a good A+ review for them. the second time i just ignored it. this time I was driven to post about the fact that they won't stop contacting me to review their service. I don't get it really, they already have positive feedback from me. Its annoying to say the least. Use a disposable email address when working with these folks.

I had a wonderful experience making my purchase through chatandVision. Keep doing the good work guys. Outstanding services I give you an A PLUS! thank you.

I would recommend this company to anyone.

Useful. But pay account is British, So I had to pay transfer fee to my bank.

On June 23rd, I noticed my Skype phone didn't work. I complained through your two sites. Although you said you would respond in 24 hours it took over a week. Furthermore, to return the product I couldn't get an RMA number. I filled out the form 10 times and each time it erased my information. Ultimately to be within my 30 day period I just sent the phone to the NY office.


Someone higher up though noticed my complaints and ultimately you sent me a skype phone. I received it and it works!. It took way too long and was a laborious process but you did fix my phone. I got a replacement about 5 weeks after first complaining.

Now that I've had more time with ChatandVision I would summarize my service as follows. First, I had a defective phone and they replaced it with a fully functioning phone. The phone works well and once they identified that my complaint was valid they acted professionally. Second, it took a long time to get this result. It took over one month and it took many emails and mails back and forth and that process was frustrating. Third, I get the feeling that ChatandVision are working to improve their customer service.

The selections and options were clearly displayed. The purchase process was quick and efficient. The delivery was in two days, rather than the promised 7 to 9 days. A very pleasant surprise!

They shipped out the product pretty quick ... received the package on time and at the right address. Easy buy!

Seems to have good reception and works as promised.

I received my shipment in a matter of days; the phone was easy to install and is working perfectly. No complaints!

The product was shipped without any paperwork and so has been help by customs. I've still yet to receive the product.