PhoneSavvy.uk (Cheap prison calls) Reviews 

216
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, kind, and professional during every single customer interaction. People note that the support team consistently goes above and beyond to resolve any technical issues quickly and efficiently. Consumers are also very happy with the affordable pricing structures and the exceptional overall value provided for their money. Users report that setting up the monthly subscription is remarkably quick and straightforward, allowing them to easily stay connected. Many reviewers strongly recommend this reliable communication service to anyone looking to maintain contact with their loved ones.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently kind, warm,... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional reliability and great... See more

Customer service

Clients share positive opinions on customer_service, consistently describing it as 10 out of 10 and... See more

Value for money

People report positive experiences with value_for_money, noting that the service has helped them save a lot... See more

Price

Reviewers highlight positive aspects of price, noting that rates are affordable and cheaper compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So I had a question about my account with phone savvy and within 10 mins of me sending my message Alexander called me. Well he had the most upbeat chirpiest personality I have heard over a phone in ye... See more

Rated 5 out of 5 stars

Spoke with Jake prior to signing up with an enquiry. He went above and beyond to help me. After visiting the website and signing up for a family plan. I was very impressed at how quickly and efficient... See more

Rated 5 out of 5 stars

Quick service....always worked no problems. Enjoyed lots more calls and contact from my loved one. When cancelling subscription, the response was fast personal,heartfelt and kind, really sweet and ma... See more

Rated 5 out of 5 stars

Such a great way for myself and my partner to keep in touch, Jake has been so helpful to me, I was using another well known service before Phone Savvy & it was costing me double at least!! Brilliant s... See more


Company details

  1. Telecommunications Service Provider

Written by the company

We connect you with your loved one without breaking the bank. We provide a landline number that forwards to your mobile, so no more waiting by the phone. Freedom Telephony Limited is made up of: PhoneSavvy.uk, Cheap-prison-calls.co.uk, Prison-calls.co.uk, PrisonCalls.com, FreePrisonCalls.co.uk, Prison-Calls.com, JailSavvy.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

216 reviews

5-star
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No recent history of asking for reviews

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4.9

All reviews

(216)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I think phone savvy is a really good…

I think phone savvy is a really good services to use it makes the calls a lot cheaper to my loved 1 in prison I could not rate this service any better it makes our calls a lot longer and a lot cheaper I am really happy with how the service works

November 10, 2023
Unprompted review
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Rated 5 out of 5 stars

I have found Prison Savvy very reliable.

I have found Prison Savvy very convenient and very reliable. I have been using their service for a number of months now without any fault. The cheaper calls make the phone credit for my partner last and allow us to have longer calls which is amazing. Also, along side this, the Customer Service is amazing and I wouldn't change to any other provider. Very happy customer.

November 10, 2023
Unprompted review
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Rated 5 out of 5 stars

I’ve been using this service for almost…

I’ve been using this service for almost a year now and I’ve never looked back. In comparison to other companies offering similar service the sound quality of the call is really good and the calls never cut out. It really saves loads in credit for the prisoner too, we now get 40
minutes for the price of 10

August 19, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Been using CPC for over a year and very happy with the service. Easy to set up, no messing around and speak to my husband more! Lovely and friendly customer service! Would highly recommend!

August 17, 2023
Unprompted review
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Rated 5 out of 5 stars

This has been a godsend

This has been a godsend, can now enjoy speaking to my husband wherever I am… no more staying in waiting for his call, never had any connection problem! Well worth the money.

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

Honestly couldn’t ask for better…

Honestly couldn’t ask for better customer service! With me being so busy with bills, parenting, house work ect, I totally forgot about my due payment! I received a call from a man who was kind enough to give me a weeks worth of free calls and who managed to move my payment date! :) definitely would recommend!!

August 13, 2023
Unprompted review
Rated 5 out of 5 stars

Simple Quick and Easy

It’s very Simple, fast and easy to set up your calls.
They are professional, polite and courteous. A good phone company to use
They take away the stress of what you think may be a complicated set up but it’s not with Savvy phone. I Highly recommend.

August 12, 2023
Unprompted review

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