Cheapfaremart Reviews 3,616

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 512 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and the helpful, patient, and professional staff who go above and beyond to assist with bookings and resolve issues. Many people appreciate the staff's ability to find great deals and provide clear explanations, making the booking process smooth and stress-free. However, some customers were dissatisfied with the pricing, reporting that advertised cheaper fares often led to unexpected price increases or additional fees after booking. A few other people also felt that the booking process was problematic, with some experiencing issues where confirmed bookings were later deemed unavailable, requiring them to pay more or change their travel plans.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness, kindness, and... See more

Price

Reviewers express widespread dissatisfaction with pricing practices. Many customers report that advertised... See more

Booking process

Customers consistently note varied experiences with the booking process. Many reviewers reported... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting helpful, friendly, and... See more

Service

People report positive experiences with service. Many customers praise the excellent and fast service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing service, super respectful and helped us get the best price for our budget. I appreciate more than he will ever know. His name is Oscar and I will definitely be booking with this sit... See more

Rated 5 out of 5 stars

Raha was so amazing and patience with us while we were figuring out a changing of flight! My friend accidentally book the wrote date and she helped us change the flight over to an early date! We appre... See more

Company replied

Rated 5 out of 5 stars

James is a Great guy he tries his best to get discounts and has a positive attitude! Makes the best effort to satisfy the customer :) i was really blessed to have him help me out and explained the tic... See more

Company replied

Rated 5 out of 5 stars

I was assisted by James, who found a great deal for the exact itinerary that I wanted. He was very professional, positive, and patiently going through multiple options untill securing the exact flight... See more


Company details

  1. Travel Agency

Written by the company

Cheapfaremart is an ARC-approved travel agency headquartered in Florida, US. The company is also registered with ASTA (The American Society of Travel Agents). The travel agency enables travelers, both individuals and corporates, to book airline tickets for domestic and international travels. Customers can get flight tickets with over 200 IATA-certified airlines. Customers can make use of its advanced flight booking engine to discover and book lowest airfares tickets with absolute ease using any mobile or non-mobile platforms. We have got a team of experienced travel experts who can assist you book cheap tickets for your direct or nonstop flights. We offer 24/7 dedicated assistance to our customers. Besides flight booking, if required, we help customers to cancel their tickets or seek refund in a hassle-free manner.

Make Your Travel Cheapest and Amazing with Cheapfaremart

Written by the company

Unpublished deals are available on Call with 24/7 Support.
Our goal is providing the best and affordable service with 100% customer satisfaction.
First & Business Class Discount
Save up to $50 on flight ticket bookings. Use Promo Code: CFMBUIS50

Free Cancellation within 24 Hours

We guarantee it!

We guarantee it!
You may cancel a booking without penalty, for 24 hours after the reservation is made, if the reservation was made one week or more prior to your flight’s departure date. You receive a full refund of the payment back into the same form of payment which was used originally. This refund reflects in your bank statement in 6 to 10 business days (it may vary depending upon the terms of the card issuer/financial institution).

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

LEO WAS AMAZING!

April 17, 2026
Unprompted review
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Reply from Cheapfaremart

We're delighted to have proven our value to you! Thank you for choosing Cheapfaremart travel booking site.

Rated 5 out of 5 stars

Outstanding, just outstanding

Out of words, was literally perfect. Customer service was on point and coordinated, no issues or problems. Thank you Sam and team

April 13, 2026
Unprompted review
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Reply from Cheapfaremart

We are delighted to hear that you had a good experience.

Rated 5 out of 5 stars

Very simple, done very well by Sam

Exactly what the title says, expertly handled. Listened to me with professionalism and then got me the tickets. 10/10 will recommend to my friends.

April 9, 2026
Unprompted review
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Reply from Cheapfaremart

On behalf of all of us I would like to thank you for sharing this great review about our company!

Rated 5 out of 5 stars

I had a great experience with Sam while…

I had a great experience with Sam while booking tickets for my trips. He was incredibly helpful, patient, and knowledgeable throughout the entire process. Sam took the time to understand my travel needs and preferences, making sure everything was arranged smoothly and efficiently.

April 9, 2026
Unprompted review
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Reply from Cheapfaremart

We're thrilled to hear your appreciation about the service and staff.

Rated 5 out of 5 stars

Had contact with Noah from phone…

Had contact with Noah from phone support and he was great and so helpful!!!

April 16, 2026
Unprompted review
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Reply from Cheapfaremart

Hi there, we are glad you're happy with our services. Thank You.

Rated 1 out of 5 stars

Baiting and switching

Baiting and switching. This agent actually told me my little kids will be on a different plane than their parents. What a shit bag practice and scum of the earth farcade of a company. All in the name of getting me to pay more after I already booked a flight. This company will be reported and I hope they are shut down and investigated. What a piece of shit company. They should've never existed in the first place.

April 6, 2026
Unprompted review
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Reply from Cheapfaremart

Dear Customer, It's our goal to deliver the highest quality of service to all of our customers.
Please drop an email with your booking number. Email-help(at)cheapfaremart(dot)com.

Rated 5 out of 5 stars

Sam was very helpful

Sam was very helpful. He ensure we got the tickets for our trip at the most affordable rates.He went above and beyond to satisfy our travel needs.

April 13, 2026
Unprompted review
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Reply from Cheapfaremart

We appreciate your kind words. Looking forward to serve you again.

Rated 5 out of 5 stars

Robert

Fast and convenient

April 14, 2026
Unprompted review
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Reply from Cheapfaremart

We're delighted to have proven our value to you! Thank you for choosing Cheapfaremart and we can't wait to assist you again in the future!

Rated 5 out of 5 stars

It was good experience Mr

It was good experience Mr. Prince very helpful.

April 14, 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Thank you for your feedback! We're delighted to hear that agent provided you with excellent service.

Rated 4 out of 5 stars

Noah was great.

Noah was great.

April 13, 2026
Unprompted review
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Reply from Cheapfaremart

Thank you for your feedback! We're delighted to hear that agent provided you with excellent service and made your experience pleasant and helpful.

Rated 5 out of 5 stars

Awesome

He was great, very helpful found me the best price, understood me and spoke with me like a human appreciate you Noah!

April 12, 2026
Unprompted review
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Reply from Cheapfaremart

Thanks for sharing your travel booking expereince. Your satisfaction and peace of mind are paramount to us

Rated 1 out of 5 stars

Scam

Booked last minute flights with them, they called me a few minute later to tell me the price went up. If I cancelled, they would charge me $400 fee for cancellation for the flight that they can't confirm. Booked me on another flight that was $200 more per ticket than on Expedia. This is a scammed. I reported them to FBI and FTC. This is booking number: CFM206755

March 28, 2026
Unprompted review
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Reply from Cheapfaremart

Thanks for sharing the concern. Please share your booking confirmation number at help(at)cheapfaremart(dot)com to help us identify your booking and take the corrective steps.

Rated 5 out of 5 stars

Robert was the best

Robert was the best, I really needed this trip for a funeral and he went beyond to help me. I'm happy now,bcuz I was sad at first. Thank U Robert.

April 9, 2026
Unprompted review
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Reply from Cheapfaremart

On behalf of all of us I would like to thank you for sharing this great review about our company

Rated 1 out of 5 stars

Scammers

I reserved 7 tickets, and just after few hours I received a call telling me the price has changed and they were asking for $100 extra for each tickets. And the excuse was that the flight is not available. But it is available if I pay more. So these people are scammers. It was a waste of time. So I had to cancel all the tickets.

April 7, 2026
Unprompted review
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Reply from Cheapfaremart

Hi there,
tickets at a specific price are confirmed once the payment process has completed. if the payment was done but there is still a pricing issue, please write to us at help(at)cheapfaremart(dot)com. We'll be happy to help.

Rated 5 out of 5 stars

Great help from Robert

Great help from Robert! Thank you!

April 4, 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Thank you for choosing Cheapfaremart and we can't wait to assist you again in the future!

Rated 4 out of 5 stars

Proceed with caution, but not bad.

Overall, my experience wasn’t bad. I did run into what felt like hidden fees. My ticket got “hung up” during purchase, and when I called, the price had somehow increased at the exact moment I selected pay. Later on, my second flight was canceled, and the alternative they offered didn’t work for me at all, which led to more fees just to stay on the timeline I had planned. Since this was my first time using them, I found that pretty discouraging.

That said, agent Boston worked very hard to find alternatives and was very polite throughout. Even with the additional fees, I still found the overall price acceptable, but I’m hesitant to use them again because of the inconsistency in the advertised pricing.

February 20, 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Thanks for sharing your valuable feedback. We are enhancing the process to let buyers find a consistent pricing, though we find it hard because of dynamic ticket pricing by airline.

Rated 5 out of 5 stars

Excellent Service

Excellent Service! Boston was extremely helpful in the whole process and I will be using his services again! Excellent all around service

April 1, 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

We're delighted to have proven our value to you!

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