Cheapfaremart Reviews 3,619

Great help from Robert! Thank you!

Overall, my experience wasn’t bad. I did run into what felt like hidden fees. My ticket got “hung up” during purchase, and when I called, the price had somehow increased at the exact moment I selected pay. Later on, my second flight was canceled, and the alternative they offered didn’t work for me at all, which led to more fees just to stay on the timeline I had planned. Since this was my first time using them, I found that pretty discouraging.

That said, agent Boston worked very hard to find alternatives and was very polite throughout. Even with the additional fees, I still found the overall price acceptable, but I’m hesitant to use them again because of the inconsistency in the advertised pricing.

Excellent Service! Boston was extremely helpful in the whole process and I will be using his services again! Excellent all around service

Leo was helpful, quick service

Avoid Cheap Fare Mart — this company uses bait-and-switch tactics.
Twice I attempted to book flights through Cheap Fare Mart, and both times the exact same thing happened.
After placing the booking, I was contacted and told that the airline had supposedly changed the price, and that I would now need to pay significantly more to keep the reservation.
The first time, they tried to pressure me into paying around $900 more for a replacement ticket. The agent kept minimizing it and pushing me to proceed, saying it was “only a little more expensive.” I canceled immediately.
The second time, they pulled the same stunt again — this time claiming the fare had gone up by another $100 after I had already booked. When I told them to cancel it because I would rather book through a legitimate and trustworthy agency, the agent suddenly claimed that I could not cancel.
That is completely unacceptable.
When I made it clear that I absolutely would cancel and, if necessary, dispute or decline the charge, the agent hung up on me.
This is not normal customer service, and it is not how a legitimate travel company operates. It appears to be a classic bait-and-switch setup: advertise a low fare, take the booking, then call the customer and pressure them into paying more.
Do not trust this company. Do not waste your time. Book elsewhere.

Léo you did a great job on booking my flight.

The was a really helpful and understanding I was really mad when I called but they understood me and helped me to find a solution to my problem I will book through them next time for sure specially ted he’s very nice and kind he’s help me alot I really appreciate him

Leo great service

Thank you Robert for helping me cancel this flight

Leo was very helpful with us and booking out tickets

Leo was great helping me out with my flight issue

Robert was a great agent

Experienced service by Robert

Robert provided excellent customer service

Clicking through the Cheapfaremart website to chose different insurances I was not able to go back and cancel unwanted or unnecessary insurance, I felt I was tricked into buying more than I needed.

Then I received an email that my „confirmed“ booking could not go through??? And the price went up $204!!
I felt tricked again!
James was trying to do his best and I agreed to the increase but I am still very upset with the cheapfaremart business practices, to be honest.
Would I recommend the website? Probably not
I hope I will not have any more upsetting surprises!
Thank you for reading!
Belinda

Robert, my representative understood my concerns and addressed them very well. He was very professional and made sure he kept me informed concerning my reservation. Great Job Robert!

It was great support and easy to purchase ticket from Prince. I recommend Cheapfaremart.

I read a lot of reviews about this website warning of a trend of putting good prices, and after reservation, they will call to request more because the airline did not confirm, and no seats are available. I took my chances and made a reservation. And guess what? they did call with the same scenario, requesting around 1k extra for a reservation of 4, which makes it the same price as other travel agents that are more trustworthy. I prefer to book with some one how respect the customer rather than risk it to save 1k, God knows what they will do from now till my flight date. not worth the risk