0 star:all comentaries is true!They are scam offering lowest price in the world,promising that up to 48 hours your flight confirmation will be sent, and later they said: unfortunately we can’t confirm... See more
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Fake. Email to Natalia from customer service and she acknowledge that this website does not function properly. and I told her I wanted to take further action and Can I have your manager email ID o... See more
Never book through cheapflights They keep lot of ambiguity You are Never sure if ticket is confirmed They took money Sent email about conrmation and Never sent ticket They gave lot of... See more
Be very careful when using the website. The booking that is advertised in the search does not match what you actually get. We specifically chose the extra baggage search option. We were then re-direct... See more
Company details
Written by the company
Currently Cheapflights is not responding to reviews posted to this page. If you require assistance, have concerns or wish to share an experience you had please reach out via www.Cheapflights.co.uk/support. We have a dedicated team ready to respond and assist you. Thank you! Our mission at Cheapflights is to help people experience the world by creating their favourite travel tools. With every query, Cheapflights searches other sites to show travellers the information they need to find the right flights, hotels, car hire and vacation packages.
Contact info
United States
- cheapflights.co.uk
1.1
Bad
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Yes, great services !
Suspicious at first because of the joke tone I ended up acknowledging that I am doing a very good thing. Congratulations.
August 29, 2019
Unprompted review
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Mistake was made when printing my…
Mistake was made when printing my credit card number by them, but was quickly corrected via a phone call. Otherwise everything was good and was done on line.
August 26, 2019
Unprompted review
I haven't used you yet but it seems to…
I haven't used you yet but it seems to be promising.
August 20, 2019
Unprompted review
Only criticism is that your prices…
Only criticism is that your prices don't include luggage costs
August 13, 2019
Unprompted review
The operator
The operator
The operator, Sumera, was incredibly helpful. Despite some technical problems beyond her control she was able to steer me through the minefield with grace and dignity. A true Princess. If ever you deal with this company I strongly recommend ext. 961.
August 13, 2019
Unprompted review
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Very stressful experience, ended paying more than the normal price
I highly regret using cheap flights. It’s not cheap as it may sound. I ended paying more from the $369 one flight from Santa Ana to Oregon. Never again will I use your services
August 9, 2019
Unprompted review
Reply from Cheapflights
Hello Naomi,
Thanks for leaving us a review.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison website dedicated to bringing you the best deals. Once you have found what you are looking for, we direct you to the relevant company to make your booking.
The fares displayed in our search results are returned and offered by the individual providers listed, based on availability, subject to change frequently and not guaranteed until ticketed and confirmed.
That said, you may find on occasion that certain prices may no longer available when redirected to the selected booking provider, as they can change frequently.
In that case, you can choose an alternate provider, or you continue to book at the updated fare offered when redirected to that booking provider selected.
More questions about Cheapflights? >> https://www.cheapflights.co.uk/contact-us/
Best,
Robert
Team Cf
Not very clear on site and have to keep…
Not very clear on site and have to keep re entering my requests for 2 people or get outbound but not inbound
July 31, 2019
Unprompted review
Reply from Cheapflights
Hello,
Thanks for leaving us a review and for using Cheapflights.
Your report is concerning. Please share your exact search details with us at https://www.Cheapflights.co.uk/support and we'll look into your report further.
Screenshots are always helpful.
Best,
Robert
Team Cf
Very stressful - kiwi.com untrue price and availability.
Very stressful. Booking flights online for a large group was very clunky. The availability information was not true and therefore payment would not go through. My cards got declined and blocked in trying to use other cards. All passenger details disappeared each time. Called only to be told that there actually was no availability even though the flight and price was still appearing. Avoided kiwi.com and cheapflights and booked with sky scanner. Never again!!
July 30, 2019
Unprompted review
Reply from Cheapflights
Hello,
Thanks for leaving us a review and for sharing your experience with one of our partners.
Cheapflights is not a travel agent and we do not sell tickets directly; we are a travel comparison website dedicated to providing you with competitive online prices available from airlines, online travel agents and hotels.
Upon selecting a travel option to reserve you leave our website and we no longer have insight into the reservation or service details.
The fares displayed in our search results are returned and offered by the individual providers listed, based on availability, subject to change frequently and not guaranteed until ticketed and confirmed.
More questions about Cheapflights >> https://www.Cheapflights.co.uk/contact-us/
Best,
Robert
Team Cf
no flight info and costs for flights…
no flight info and costs for flights from Birmingham to Edinburgh in July 2020- Is there any reason why?
July 28, 2019
Unprompted review
Reply from Cheapflights
Hello,
Thanks for leaving us a review and for using Cheapflights.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
So depending on the airline you wish to fly with you will be able to book up to 365 days in advance, for others only 330 days. On Cheapflights you will be able to search for dates that are maximum 1 year in the future.
For more specific information please contact the airline you wish to book with.
Kind regards,
William
Team Cf
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Excellent n brilliant
July 27, 2019
Unprompted review
IT WAS EASY AND QUICK TO FINE TICKET…
IT WAS EASY AND QUICK TO FINE TICKET AND ALSO VERY CHEAP
July 26, 2019
Unprompted review
Be careful what prices you see on this…
Be careful what prices you see on this website and check real price while you are about to confirmation. Cheapflight shows me Rs.4500/- around from Ahmedabad to Mumbai for AIRINDIA and when come to real pay part it was charging me Rs 5333/- which was more expensive than the airline price.
So these are the scam to attract you with the prices and ultimately you found your self trapped by local travel agencies.....
I would suggest, sometime it is good to compare with the airline and travel agents.
This website redirect me to the cheaptickets.com when the final payment made, I was really disappointed with it.
I was thinking , rather trusting this website it is good to book direct from airline.
Not happy at all this time.
July 25, 2019
Unprompted review
Reply from Cheapflights
Hello,
Thanks for leaving us a review.
Cheapflights is not a travel agent and we do not sell tickets directly; we are a travel comparison website dedicated to providing you with competitive online prices available from airlines, online travel agents and hotels.
Upon selecting a travel option to reserve you leave our website and we no longer have insight into the reservation or service details.
The fares displayed in our search results are returned and offered by the individual providers listed, based on availability, subject to change frequently and not guaranteed until ticketed and confirmed.
For further assistance regarding this situation you will need to keep working with the company whom you completed the reservation through (CheapTickets.com as per your message).
More questions about Cheapflights >> https://www.Cheapflights.co.uk/contact-us/
Best,
Robert
Team Cf
Cheapflight's drag to call them for…
Cheapflight's drag to call them for cheap flights but do not trust them either do not call them. Just waste of time. They do not have good offer than any online website.
July 24, 2019
Unprompted review
Reply from Cheapflights
Hello Zizo Hassan,
Thanks for leaving us a review.
This individual referenced is not associated with Cheapflights and they are not authorized to reference us in their correspondence.
Keep in mind that Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels. Therefor we cannot assist you on booking and we are not offering customer service over the phone.
You can use Cheapflights to search, and once you’ve done your flight search and have all your results, please click on the blue ‘View Deal’ box to be redirected to the booking site.
More questions about Cheapflights? >> https://www.Cheapflights.co.uk/contact-us/
Best,
Robert
Team Cf
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Don't trust Cheapflight's site
I reserved 3 baggages ($60) in online portal and after purchasing it has been replaced with Trip cancellation fee ($195). So, reached customer support and nowhere they are ready to look into the issue and keep saying what you reserved is what will reflect in purchase.
I reserved baggages purposefully for each passengers and not sure how they are claiming I didn't purchase it. The worst service I have ever seen.
After noticing this issue and response, I have booked return ticket through another online booking system!
Why does Cheapflights partner with a business owning an online portal with bugs in it? It may impact it's customer.
July 24, 2019
Unprompted review
Reply from Cheapflights
Hello Anand,
Thanks for leaving us a review.
Keep in mind that Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
It seems that you had a bad experience with one of our partners.
Cheapflights does not have insight into your booking details. You'll need to keep working with the company servicing your booking for further assistance regarding this situation.
If you have more concerns/questions, please send details to us at:
https://www.Cheapflights.co.uk/support
Best,
Robert
Team Cf
very quick options flagged up for…
very quick options flagged up for flights.
July 21, 2019
Unprompted review
Really bad service I purchase a ticket…
Really bad service I purchase a ticket I made a mistake put the wrong date call customer service to fix the issue within two minutes after I pay for it and they wouldn’t help me to change the date because they charge $50 cancellation fees within one .
July 20, 2019
Unprompted review
Reply from Cheapflights
Hello Carlos,
Thanks for leaving us a review.
Cheapflights is not a travel agent and we do not sell tickets directly; we are a travel comparison website dedicated to providing you with competitive online prices available from airlines, online travel agents and hotels.
Upon selecting a travel option to reserve you leave our website and we no longer have insight into the reservation or service details.
For further assistance and to verify the possibility of amendments you will need to keep working with the provider whom you completed the reservation through.
Please check your email confirmation or credit card details for provider information and contact their service center directly.
More questions about Cheapflights? >> https://www.Cheapflights.co.uk/contact-us/
Best,
William
Team Cf
100% scam
My wife booked 3 tickets online then 1 week later received an email indicating the tickets were canceled! We never canceled. When we called back they said they just hold tickets but the prices had gone up...and they asked us to pay the difference. They stole my money. Never trust ICheapflights! 100% scam!!!
July 20, 2019
Unprompted review
Reply from Cheapflights
Hello Landon Morris,
Thanks for leaving us a review.
Cheapflights is not a travel agent and we do not sell tickets directly; we are a travel comparison website dedicated to providing you with competitive online prices available from airlines, online travel agents and hotels.
Upon selecting a travel option to reserve you leave our website and we no longer have insight into the reservation or service details.
The fares displayed in our search results are returned and offered by the individual providers listed, based on availability, subject to change frequently and not guaranteed until ticketed and confirmed.
For further assistance regarding this situation you will need to keep working with the company whom you completed the reservation through. Please check your email confirmation or credit card details for provider information and contact their service center directly.
Best,
Robert
Team Cf
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Think twice before booking through Cheapflights...
Booked through Cheapflights for a ticket from Hong Kong to Prague and back from Munich to Hong Kong via Dubai by Emirates. As part of the transaction Cheapflights sold seat reservations upfront.
Turned out the airline seats were never reserved. They collected my payments for 2 months and until 2 days before the flights I found out on Emirates website that my intended seats are still open for purchase.
Checked with Cheapflights, and only at that point they admitted that the seats were never reserved, due to some "system error".
They said they will refund. But Is a booking agency like Cheapflights allowed to take a 2 month free loan from customers when no services have been rendered?
Not to mention the whole point in reserving seats upfront is to make sure you can sit wherever you think is the best spot on the plane. There is certainly a difference if seats are reserved 2 months prior compared to 2 days, when you discovered the seats were never booked.
July 19, 2019
Unprompted review
Reply from Cheapflights
Hello W Lai.
Thanks for leaving us a review and for using Cheapflights.
Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.
Upon selecting a travel option to reserve you leave our website and we no longer have insight into the reservation or service details.
For further assistance regarding this situation you'll need reach out to the provider whom you completed the reservation through.
More concerns/questions? >> https://www.Cheapflights.co.uk/support
Best,
Robert
Team Cf
I HATE being told the prices have gone…
I HATE being told the prices have gone up, book and then have an email the following day to tell me the prices have gone DOWN when I've already booked.
July 18, 2019
Unprompted review
Reply from Cheapflights
Hello,
Thanks for leaving us a review and for using Cheapflights.
We do our best to forecast how prices might move in the short term, but unfortunately these predictions cannot be 100% accurate - airfares resemble in many ways other commodity prices like gas prices or currencies, for which short-term forecasts are not easy. World events, local events, weather, or even competition among airlines can send the prices up or down unexpectedly.
That said we continuously work to refine and improve our forecasting technologies, but the reality is that forecasts can never be perfect and unfortunately some of the forecasts may fail.
However please be assured that overall our forecasts are right more often than not.
You can manage your price alerts by visiting this page:
https://www.Cheapflights.co.uk/profile/notifications
More questions/concerns? Please contact our support team. We are always glad to help!
Best,
William
Team Cf
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