ChefSupplies.ca Reviews 361

I bought a number of different things - LOVE everything. High quality, fair prices. One of the items I received came in a damaged box - looked like someone had returned it. It was supposed to be final sale, but customer service was extremely fair and, given the circumstances, made arrangements for me to return the item with shipping covered and sent a full refund. Required some follow-up, but support was extremely responsive and corrected everything.

I am thrilled with the quality of my purchases, and the price, and I would recommend this site given how reasonable they were when dealing with issues that arose.

I placed an order at Christmas time and they had everything I was looking for in stock. My order came very quickly and was well packaged. The prices were great as well. Highly recommend.

Really great staff.
Ordered different products, one of them came with a manufacture defect, they were so quick to help me replace it and even sent me the replacement with free shipping :)
Highly recommended, they carry many products at a great price and you don't have to pay import fees...

This was my first order and I was a little dubious. However, the item was totally trackable and arrived at the dated estimated. I would certainly buy from here again.

Excellent customer service. All of our questions were answered over the phone, and we were happy to support a Canadian owned company. Delighted with our purchase - particularly the HA1 Griddle, which we couldn't find anywhere else. Shipped in 5 days.

Have done two orders in the last year of multiple different items from different brands and both were delivered quickly with high quality. I’ve had no issues and in searching around, I feel they are normally less expensive than ordering from something like Amazon. Items are packaged quickly and I got both my orders within a week, even though they were both post-Christmas orders.

I never had issue with Chef Supplies . I ordered a salad spinner that i still use daily. The packaging was perfect, no broken parts. I was able to use a coupon and the delivery was on time as indicated. I have recommended to colleagues. I still look at the website to compare prices (which are competitive) and good

I just purchased a de Buyer Carbon Steel paella pan from Chef Supplies.
The price at Chef Supplies was much better that I could find elsewhere, and I was really pleased with their wide selection. Shipping ended up not costing me anything since they were offering a coupon that covered the cost. The pan arrived in a timely manner and I am very pleased. I will shop at this store again.

I ordered a few cutting boards, and a knife. Everything came as described and within the or before the estimated delivery time. No issues.

We were looking to add to our All-Clad set. In Nov/24 we ordered the large covered oval roaster. ChefSupplies.ca had the product, the right competitive pricing, and fast delivery. The roaster is amazing, did a fantastic job for our big Christmas dinner. That experience was so good, in Dec/24 we then ordered an All-Clad large non-stick roaster for roasts. Again ChefSupplies.ca had the product, the right pricing and quick delivery. The non-stick roaster cooked the large roast great, it was easy to clean, we are ready for the next large dinner.

I ordered several items from ChefSupplies.ca and was happy with the experience.
Chef supply kept me informed about the status of my order. Everything arrived in good condition, in a timely manner. I found the prices on their site to be quite reasonable and would not hesitate to order from them again.

Very good service, fast, accurate

Bought a chef’s knife, excellent service super quick shipping and competitive price .

Good price, product qualité and fast shipping. I can’t ask for more!

Thanks

I bought an Ankarsram Mixer from them and they were competitive on price and the quick responses to my several questions were appreciated. I felt like there was really someone there who cared. When I finally placed the order I was pleasantly surprised at how quickly it was delivered so I could get on with making bread and playing with the machine. I'd do business again with Chef Supply in a heartbeat!

I ordered several items at different times from ChefSupplies, and all items were sent fairly quickly and arrived well packed and in great condition. All orders were complete, and I could not find better prices for any of the items I purchased. In fact, the set of excellent cast iron skillets that I bought are made in France and I could not find them for sale anywhere else! I will definitely be buying from ChefSupplies again.

Fabulous experience! Easy to order and fast free shipping. Our Son in Law loves his Lodge Cast Iron frying pan. I was so happy to find such a good selection at great prices.

Great pricing, fast delivery. Bought an excellent chef’s knife for myself and a knife set for my son-in-law for Christmas.
Very happy. Highly recommended, buy with confidence.

We ordered several items on line and received them a lot quicker than I thought and everything was in prefect shape. I would and am ordering from them again. Very ggod service

Have ordered several times, and service is always fast and the products as described. Have had no issues and fast shipping of items including delicate wine glasses, le creuset stoneware etc. Great shop for buying online!