Chilterndoors Reviews 285

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the high quality of the products, particularly doors and windows, which many describe as transformative for their homes. People frequently highlight the staff's professionalism, knowledge, and efficiency, noting their respectful approach to property and meticulous clean-up after installation. The installation process is often described as smooth and on schedule, with many consumers expressing satisfaction with the final results and the overall experience. However, some people were dissatisfied with the waiting time for repairs, with one customer reporting a five-month wait.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the professional and efficient... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being helpful,... See more

Product

Customers consistently note positive experiences with the product. Many reviewers are impressed with the... See more

Quality

Reviewers highlight positive aspects of quality. Customers are consistently pleased with the high quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We left the showroom feeling very impressed. Chiltern has an impressive stock of different window and door options, including the new Omnio windows which we loved the look of. Lui is very knowledgeabl... See more

Company replied

Rated 5 out of 5 stars

I’m really pleased with the work carried out on my windows and sill replacement. The team were hardworking, fast-paced, and very respectful of my home. They kept everything clean, removed all rubbish,... See more

Rated 5 out of 5 stars

I wanted a door fitted before Christmas and so went shopping around. I came across Chiltern Doors and called and spoke with Mr Lui Field who immediately said he could do this and asked what type of d... See more

Rated 5 out of 5 stars

This company is very professional and thorough. Their technicians' skill set is second to none. I am extremely impressed with my doors and windows. I should add that amounts to every door and window..... See more


Company details

  1. Door Supplier

Written by the company

We are a local family run Doors and Window business. We specialize in Composite, Upvc, Aluminum doors, Windows and Roller garage doors. We offer many payment options including interest free credit. We pride ourselves on great quality and a massive Range to choose from.


Contact info

4.8

Excellent

TrustScore 5 out of 5

285 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Chiltern doors and windows Birmingham

Chiltern doors and windows Birmingham were quick and efficient at replacing one of our larger windows. The quote was cheaper than other companies and Chiltern doors and windows were clean and tidy in the replacement of the window.
Haris was informative but not pushy in the sale of the window and the fitters were quick and on time.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Chiltern Doors are a 1st Class company

Chiltern Doors are a 1st Class company. From going in to enquire about windows through to having those windows fitted. Nothing was too much trouble from the whole team. We were made to feel welcome, we weren't rushed and our ideas were listened to and discussed until every detail was finalised. We were then sent the final drawings for perusal before being submitted. Communication was superb from everyone at Chiltern. When our fitting day came the 4 man team arrived and worked tirelessly all day. The attention to detail was second to none, they worked like a well-oiled machine until they had finished. We cannot rate Chiltern Doors highly enough and wouldn't hesitate to use them again. You will not be disappointed with their choices, helpful staff, communication and pricing. We must say a HUGE thank you to Paul and Heidi, Louis, Angie and the 4 man team who fitted them. Alan and Julie Rowe

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Speedy service

Speedy service! Cannot fault them from start to finish.

So pleased with my new door, it’s amazing quality and I’m looking forward to not having to wrestle with my old one anymore!

Thanks so much to Lui who knew exactly what I was after, before I even needed to show photos!

May 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service - we are delighted with our new door. This is a family run business that really offers fantastic customer service and product knowledge.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Super experience with this company

Super experience with this company. The quality of our new windows and doors are so good. The engineers that installed them were clean and tidy. We have been asked from neighbours who done the works. Will happy recommend.

April 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Good showroom with wide selection of…

Good showroom with wide selection of doors - only company that offered this within a wide radius.
Lovely friendly staff who were very helpful and knowledgeable and patient with my indecisiveness.
Professional installation team
Doors looks amazing
Highly recommendable

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

We left the showroom feeling very impressed

We left the showroom feeling very impressed. Chiltern has an impressive stock of different window and door options, including the new Omnio windows which we loved the look of. Lui is very knowledgeable and has clearly been in the trade for a long time. Bring on the install!

April 3, 2026
Unprompted review
Chilterndoors logo

Reply from Chilterndoors

Good to meet you and your family today. Glad you loved the showroom, Look forward to seeing the impressive windows and doors installed on your lovely new home!

Rated 5 out of 5 stars

Absolutely fantastic experience with…

Absolutely fantastic experience with Chiltern Doors from start to finish.
It all began with a quick call with Lui (the owner), who immediately impressed with his knowledge and approach. He shared a wide range of options over WhatsApp, making it easy to explore styles before even visiting.
When I went in the next day, Lui really took the time to listen, understand what I was looking for, and offered genuinely great advice — not pushy at all, just honest and experienced guidance. That made the decision process smooth and confident.
Installation day was equally impressive. The team arrived on time, were professional and efficient, and within just 4 hours had completely transformed the entrance with this absolute beast of a door. The finish, build quality, and attention to detail are top-notch.
Overall — outstanding service, excellent product quality, and a seamless experience throughout.
Highly recommended. Even if you’re just exploring, go visit Lui and check out the range — I’m pretty sure you won’t walk out disappointed.

March 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service...highly recommend

Highly recommend. What a great service by all the team at Chiltern doors. Lui was extremely helpful and was able to answer all my questions. He took the time to fully explain the different doors i was looking at to help me make the final decision. The fitters done a very professional job fitting the door and everything was left clean and tidy. Wouldn't hesitate to recommend and use this company again . Thanks for a great job!

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional front-door

Placing order for the door was quick and easy, occurred within the timeframe and once the door was ready installation happened within 2 days! The workers were exceptional. They were punctual, respectful of property and went the extra mile. The door itself is modern, and it really has transformed our house! I would definitely recommend this company, and would use their services & products again.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great, professional service

I'm very pleased with the whole service delivered by Lui and his team. The process was efficient, and with a quick and professional installation, I would highly recommend this business.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

I’m really pleased with the work…

I’m really pleased with the work carried out on my windows and sill replacement. The team were hardworking, fast-paced, and very respectful of my home. They kept everything clean, removed all rubbish, and took away the old windows. Communication was clear and professional throughout. Lui was especially patient and always happy to accommodate what I asked for. I’m extremely happy with the final result and would highly recommend their services.

February 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Small family business.

Small family business.
My door was fitted within 4 weeks
Fitters turned up on time and done a lovely job very clean and tidy it was fitted 11 month ago still looks like new and no issues.
Would recommend.

February 27, 2025
Unprompted review

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