ChoiceCashReviews 

623
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 222 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and compassionate approach, making the process smooth and understandable. Many highlight the excellent customer service, noting that agents are courteous, patient, and explain all terms clearly, including interest rates and payment options. The service is frequently described as efficient and easy, with many appreciating the quick processing of paperwork and timely funding. However, some people mentioned issues with same-day funding not being delivered as advertised and experiencing delays. A few others also felt that the interest rates were high or that the monthly payments were excessive.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness, professionalism,... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the... See more

User experience

People report positive experiences with user experience, describing the process as easy, smooth, and... See more

Payment

Users describe positive interactions with payment, often highlighting the speed and ease of the process, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was Great wit Choice Cash bc the response was Great no delays.. only if you have the delays...Great Customer Service Skills.. very Professional and show Great Compassion in getting u ur... See more

Company replied

Rated 5 out of 5 stars

I recently got a title loan, and overall, the experience was smooth and straightforward. The application process was fast, and I was approved the same day. The staff was helpful and explained all th... See more

Rated 5 out of 5 stars

Very good customer service. I'm not very good at technology but the young men that help me out on my phone were very polite they stayed on the phone while I did what I needed to do. Like taking pictur... See more

Company replied

Rated 5 out of 5 stars

I was in an emergent situation, I called hoping to find any type of financial help. Within 3 hrs, paperwork was completed and funds were in my account. Everyone was so kind and helpful. I am so... See more

Company replied


Company details

  1. #58 of 85 best companies in Loan Agency
  2. #96 of 176 best companies in Alternative Financial Service

Written by the company

Launched in 2019, ChoiceCash is a vehicle-secured loan option for borrowers from all walks of life. Serving customers in more than 20 states, ChoiceCash has grown to be a premier funding option, with more than a million loan inquiries processed! ChoiceCash title loans come with manageable qualification criteria for applicants with less-than-perfect credit, and offer competitive interest rates and loans terms. If you have a vehicle title in your name and a source of income to make your loan payments, you may qualify for fast funding with ChoiceCash. The ChoiceCash loan is made by Quill Bank, a Utah Charted bank, located in Provo, Utah. All loans will be serviced by LoanMart. Loan proceeds are intended primarily for personal, family and household purposes. All loan applications are subject to meeting Quill Bank’s credit criteria, which include providing acceptable property as collateral. Customers need to demonstrate ability to repay the loan.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

623 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(623)

208 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and easy

June 3, 2026
ChoiceCash logo

Reply from ChoiceCash

Thanks for the feedback, Shonda. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. Thanks again and we hope you’ll continue to choose ChoiceCash in the future.

Rated 5 out of 5 stars

Great customer service

Great customer service

June 9, 2026
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We’re happy to hear we were able to help! Thanks again and we hope you’ll continue to choose ChoiceCash in the future.

Rated 5 out of 5 stars

Very nice staff and very helpful if I…

Very nice staff and very helpful if I had any questions about getting a loan through them they were awesome. I had no problem with choicecash thank you again ChoiceCash.

June 9, 2026
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Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. We have worked hard to establish an outstanding reputation for quality service. We truly appreciate your business and look forward to serving you again.

Rated 4 out of 5 stars

Very friendly

June 4, 2026
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Reply from ChoiceCash

Thank you for the 5 star review! It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We’re happy to help whenever you need us again!

Rated 5 out of 5 stars

I got the money ever fast dal

The process ever frast I got the money so fast

June 4, 2026
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Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. Thanks again and we hope you’ll continue to choose ChoiceCash in the future.

Rated 3 out of 5 stars

Representative was very nice and…

Representative was very nice and helpful.

June 2, 2026
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are happy to have been able to assist you with your financial needs. Thanks again for sharing your feedback.

Rated 5 out of 5 stars

Very helpful thru and thru will…

Very helpful thru and thru will recommend to people

June 2, 2026
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Reply from ChoiceCash

We have worked hard to establish an outstanding reputation for quality service. Thanks again and we hope you’ll continue to choose ChoiceCash in the future. We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We’re happy to hear that you had a positive experience with us. Thanks again for the shout-out.

Rated 5 out of 5 stars

Quick, and easy

The two young women I spoke with, Maria and Adrianna were extremely nice, very helpful and completely respectful of my circumstances. They were clear and concise with all the information I needed to know. I would definitely recommend this company.

May 29, 2026
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We’re glad we were able to assist and happy to hear Maria and Adrianna provided you with the 5-star service we strive for. We truly appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

All department employees were very…

All department employees were very knowledgeable about their part to get loan accomplished

May 22, 2026
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Reply from ChoiceCash

We are happy to have been able to assist you with a ChoiceCash loan! It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

Great customer service. Simple, easy and fast.

I appreciated the help and instruction I got from Kelsey. She was Great. she assured me that I wasn't being scammed and that you were there to help. Thanks again.

May 29, 2026
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We’re glad we were able to assist and happy to hear Kelsey provided you with excellent service! Thanks for your business and referral.

Rated 1 out of 5 stars

Abc easy as 123...

May 19, 2026
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We’re sorry to hear that the loan process was a bit cumbersome for you. We’re happy to help whenever you need us again!

Rated 5 out of 5 stars

Though there's a lot of steps to the…

Though there's a lot of steps to the process and paperwork it, went very speedy. And the Agents were very nice and professional. Now I want to get paid off fast I can so I can get my title back 😊

May 24, 2026
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. Thanks again for the positive review!

Rated 5 out of 5 stars

I was in an emergent situation

I was in an emergent situation, I called hoping to find any type of financial help. Within 3 hrs, paperwork was completed and funds were in my account. Everyone was so kind and helpful. I am so very grateful

May 23, 2026
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Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

So Far

So Far, SO Good

May 23, 2026
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Reply from ChoiceCash

Thanks for the feedback, Glen. We are excited that we were able to assist you in a prompt manner. We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

Very Easy Process

Very Easy Process

Great Customer Service Experience

High Interest Rates Are Extremely High

Only Difficulty Was Trying To Take A Selfie Picture With The VIN Number

May 20, 2026
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

My experience was Great wit Choice Cash…

My experience was Great wit Choice Cash bc the response was Great no delays.. only if you have the delays...Great Customer Service Skills.. very Professional and show Great Compassion in getting u ur Money with understanding of life difficulties.. Thankyou Choice cash.. I will recommend ne1 who needs you to call them ASAP...

May 19, 2026
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Reply from ChoiceCash

Thank you for providing feedback on your experience with ChoiceCash, Danny. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. Thanks again and we hope you’ll continue to choose ChoiceCash in the future.

Rated 5 out of 5 stars

Great job!!!

May 10, 2026
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Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. We have worked hard to establish an outstanding reputation for quality service. We’re happy to help whenever you need us again!

Rated 4 out of 5 stars

Very easy to do staff very attentive…

Very easy to do staff very attentive and alert wise on how to handle every situation and issue step by step and make you comfortable with the decision everything they say they do

May 15, 2026
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are happy to have been able to assist you with your financial needs. Thanks again for sharing your feedback.

Rated 5 out of 5 stars

Smooth

Smooth , convenient, they stay in touch make sure every step was going smoothly. They are very patient and they were easy to get along with .

May 7, 2026
ChoiceCash logo

Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We’re happy to help whenever you need us again!

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