James arrived on time as arranged and was very thorough in testing the system including the battery life of all sensors. He explained everything he was doing and also mentioned the panic alarm. We dis... See more
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Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, United Kingdom
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Always helpful and knowledgeable, Eddie is always helpful. Thanks
Tom was polite, professional, friendly and punctual. He is very patient and great at explaining how things work.
5 out of 5 stars are definitely well deserved.
The engineer Paul Andrews was excellent. He telephoned when he was on his way for 9.15am here on Wed 16 July 2026. He carried out an inspection of my intruder alarm and advised me that he had replaced battery, a bill for which I would receive in the post as I do not do e-banking.
Good efficient service. Some advanced warning of time slot would have been helpful.

Reply from Chubb Fire & Security UK

Reply from Chubb Fire & Security UK
System malfunction corrected quickly and effectively.

Reply from Chubb Fire & Security UK
As always Graham was prompt efficient and thorough and very respectful thank you
Your engineer arrived promptly. He was very pleasant and efficient and soon sorted out the problem
During your visit to our site, you removed all out of date fire extinguishers (normally kept for training) This has led to me needing to use operational stock rather than out of date stock. This was not ideal. This was not completed by Matt (it was the engineer before his visit) The current engineer is engaging and communicates effectively.

Reply from Chubb Fire & Security UK

Reply from Chubb Fire & Security UK
Prompt efficient service with recommendations given immediately.

Reply from Chubb Fire & Security UK
Good product and experience with Chubb, but mostly because we have a great local engineer who has looked after us for a number of years, Ted.

Reply from Chubb Fire & Security UK
Cort Lewis has been with you for many years now and is always courteous, professional and very personable. A credit to your company and hence why I still deal with you.

Reply from Chubb Fire & Security UK
The engineer phoned us to agree a time to visit, arrived at the agreed time and solved the problem in a few minutes.

Reply from Chubb Fire & Security UK
Excellent service from a very competent engineer on his first visit to service our system.

Reply from Chubb Fire & Security UK
We have been using CHUBB for last twenty years and never had any issue.
The staff is very professional and courteous.

Reply from Chubb Fire & Security UK
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