chuchucherry Reviews 244

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and the wide range of items available, including exclusive selections not found elsewhere. People are very satisfied with their orders, frequently mentioning the secure packaging that ensures items arrive in perfect condition, and the inclusion of thoughtful freebies. The delivery service is also highly regarded for its speed and efficiency, with many noting that their packages arrived earlier than expected. However, some customers experienced issues with their orders, such as receiving the wrong album version after a long wait for a pre-order. A few other people also felt that the dispatch and delivery times were longer than anticipated, with one instance of a refund issue and a promised freebie not being included.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the secure packaging,... See more

Order

Customers had positive experiences with order. Many reviewers consistently praise the prompt arrival and good... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent condition of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm probs gonna review again soon but amazing as always!!! Ordered the no labels X3 set with the preorder cool inclusions, no labels yorts hehe and a bunchhh of ppulbatu keychains, I am in love with t... See more

Company replied

Rated 5 out of 5 stars

I just received a TXT pob order from chuchucherry and I couldn’t be happier! They wrote me a lovely note and added some incredibly special freebies (official pobs and postcards!) which I am so so gr... See more

Company replied

Rated 5 out of 5 stars

Chuchucherry include products that are not sold on other sites so that's amazing! They're super efficient with updates and shipping. Packaging is very good too. You can tell they really care about the... See more

Company replied

Rated 5 out of 5 stars

We bought 2 TXT Together full album sets (6 albums in total) with photocard sorting. The parcel arrived earlier than expected and the albums were really well wrapped. It was sooo nice knowing we wo... See more

Company replied


Company details

  1. CD Store

Written by the company

UK Free Shipping for K-Pop albums. Chuchucherry kpop shop sells photocards & albums for collectors and new stans in the fandom. Pre-order benefit gifts included. We stock Korean artists such as TXT, BTS and LE SSERAFIM. Our small business website is run by fans for fans


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

244 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

amazing!

perfect packaging, fast shipping time, quality k-pop albums and photocards; absolutely would buy from them again :)

March 27, 2023
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Rated 5 out of 5 stars

very impressed

I got an album and photocards for my little sister and they were very well protected and in perfect condition. They also arrived quickly. Will definitely order for myself too!

June 17, 2023
Unprompted review
Rated 5 out of 5 stars

Great!

Item arrived well packaged and safe. Matched description perfectly!

June 2, 2023
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Rated 5 out of 5 stars

Best Shop

I've had nothing but amazing experiences with this shop! I love it so much, there's such a wide variety of items and groups!!
can find my favourite groups easily and for a good price

June 1, 2023
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Rated 5 out of 5 stars

Very good

Very good. Product came in good condition and delivered on the right time

April 26, 2023
Rated 5 out of 5 stars

Amazing experience

Amazing support. I ordered to India. Shipped in good condition and on time. I have recommended all my BTS friends to order from here for authentic merchandise.

April 26, 2023

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