Circleparking Reviews 

I honestly cannot recommend Circle Parking Southampton highly enough! From start to finish, the service was absolutely fantastic.

We travelled down the day before our cruise, and the team arranged our transfer from the car park to our hotel. The following morning, they collected us, took us to collect our luggage and dropped us at the port. Everything was so well organised, friendly and hassle-free.

What really impressed me was that another couple at our hotel had been let down by their taxi, and our driver kindly offered to return and take them to the port too. Such a lovely gesture!

On our return two weeks later, we were collected within half an hour of calling, with the same friendly and helpful service.

A special thank you to the young gentleman who collected us on our return. I mentioned having a low tyre pressure warning and asked where I could find a nearby garage. Rather than just giving directions, he kindly got his own equipment, checked my tyres and pumped them up so I could drive home safely. He really didn’t have to do that, and I was incredibly grateful.

It’s rare to find such genuine kindness and outstanding customer service these days. A fantastic team who truly go above and beyond!

Thank you so much. I wouldn’t hesitate to use your services again and will happily recommend you to anyone cruising from Southampton! 👏

This was our 4th booking with them excellent service

Awful experience. On arrival staff member very rude and stressed. Felt like an inconvenience. Squished onto a minibus. The driver we got was lovey much more calmer. However on the way back we got the stressed staff member again. Very rude, was speeding to get through traffic, drive erratically even giving rude hand gestures to another driver. He was reading stuff off his clip board when driving. Did not feel safe or a valued customer at all.

We have just used circle parking for the 4th time in the past 15 months, that is 4 drop offs and 4 pickups. All dealings with them have been faultless, in particular their communication has been beyond reproach. After 38 years in the military I expect a certain standard and they go above and beyond. Keeping your own car keys is a must for me and knowing that my car is in a safe and secure car park means that I can enjoy my cruise with no worries. Cannot praise them enough.

Would not use them again. long wait at transfer to terminal in shabby cramped minibus and even longer wait for return bus , over an hour, driver obviously under pressure drove too fast blasting horn to clear the way. quite frightening.

We used Circle Parking this year and were delighted. Shaf and the Team were very helpful. They were there when we arrived as we had phoned as requested in advance from the clear information on the website. On return we received a phone call practically as we collected our luggage and were met 5 minutes later directly outside of the terminal building. Parking was secure, monitored and you keep your own keys. Also next to a Starbucks!! Thanks Circle Parking no issues for our holiday !! 😊

🚨 CIRCLE PARKING LTD — NOW OFFICIALLY DISSOLVED
Yet the website still appears active and may still be taking bookings for Southampton Port parking.
updated 15:16 08/09/2026
If you’ve booked — or are thinking of booking — parking with “Circle Parking”, you need to read this.
According to the official Companies House register, CIRCLE PARKING LTD (15500131) is now listed as:
✅ “Company Status: DISSOLVED”
A dissolved company no longer exists in law. It cannot operate a car park, cannot take payment, cannot hold insurance, cannot store vehicles, and cannot enter into contracts.
Yet the Circle Parking website still appears to be active — and does not clearly identify any legal entity behind the service.
❗ Who Was Involved in Circle Parking Ltd Before Dissolution?
According to Companies House–derived records:
✅ Secretary (and former director):
Tina Mouland‑Collins
✅ Directors:
Mohammed Zakir Ahmed
Mohammed Shafiq Rafiq
These individuals were legally responsible for the company during its operation.
✅ Important Legal Clarification
Now that Circle Parking Ltd is dissolved:
* None of these individuals can speak or act on behalf of the former company
* Any public statements they make are made as private individuals only
* Any trading activity under the “Circle Parking” name exposes them to full personal liability
Once the company is dissolved, there is NO limited liability protection.
If they continue operating the service or accepting bookings, they do so entirely at their own personal legal risk, including liability for:
* Customer refunds
* Vehicle damage or loss
* Accidents or injuries
* Misrepresentation
* Trading while dissolved
* Unlawful occupation of land
* Potential criminal penalties for fraudulent trading
❗ What “Dissolved” Actually Means
When a company is dissolved under UK law:
* It loses all legal existence
* It cannot trade
* It cannot hold insurance
* It cannot operate on any land
* It cannot enter or fulfil contracts
* It cannot take or hold payments
* It cannot store customer vehicles
Any trading that continues after dissolution is legally unlawful.
🏞️ What Happens to the Land Lease and Assets?
Under the legal doctrine of bona vacantia, ALL assets owned by a dissolved company automatically pass to the Crown — instantly and without a court process.
This includes leasehold interests, equipment, vehicles, website, domain, business property, and any other assets.
✅ The Land Lease Now Belongs to the Crown
Commercial leases are almost always disclaimed by the Crown because they carry rent or liabilities. When disclaimed:
* The lease is treated as if it never existed
* The land reverts to the freeholder
* The former business has ZERO legal right to use the land
If parking is still being operated, it may now be happening:
* Without a lease
* Without insurance
* Without business authority
* Without legal right to occupy the land
🚗 What About Customers’ Vehicles?
Your car does NOT become Crown property, but it may now be stored on land that:
* The operator has NO right to use
* Could be reclaimed or secured at any time
* Could be locked, seized, or cleared by the landowner or Crown agents
This may lead to:
❗ Access being blocked
❗ Vehicles being removed or impounded
❗ Delays recovering your car
❗ Having to recover the vehicle from the landowner instead of the operator
❗ No valid insurance if damage occurs
The dissolved company cannot legally assist customers.
✅ What Should Customers Do NOW?
If you have already booked:
* Ask who is legally operating the site
* Request evidence of valid insurance
* Request proof of the land lease
* Immediately seek a refund
* Initiate a Chargeback or Section 75 claim
* Document all contact
If your vehicle is already on site:
* Contact the landowner immediately
* Document the vehicle’s condition
* Request entry or retrieval
* If obstructed, consider legal or police assistance
If you haven’t booked yet:
Do not proceed until a valid company is identified.
✅ Final Word
Everything may look normal — the website works, bookings go through, cars appear to be collected.
But legally:
❌ The company no longer exists
❌ All its assets passed to the Crown
❌ The land lease belongs to the Crown
❌ Insurance is invalid
❌ Contracts are invalid
❌ Anyone continuing to operate is personally liable
❌ Any public post from former officers is made ONLY as individuals — not on behalf of the dissolved company
This is a serious situation for customers — and a serious personal legal exposure for the individuals formerly connected to Circle Parking Ltd.

Update -

They are claiming to be fully open yet have avoided the review, do not spend money with this dodgy firm, go elsewhere, unless you want to have your car in a parking spot that is uninsured, I have zero business either so no

I SUGGEST YOU CANCEL YOUR BOOKINGS AND AVIOD !

Very happy with this company and service I received. Your vehicle is stored in a secure compound and you keep your keys. On the morning of arrival I received a phone call asking me what time I was expecting to arrive. I arrived a bit earlier than expected and no one was there, I parked my car and rang them. I was asked to park up and wait, which was not a problem. This is a small family run company and the owners drive the mini buses so are not always there when you arrive. When I returned they called me to see which bus I was intending to get back. I said 9.45 because I would be too late for the 8.45 because I wouldn’t be out of the terminal building until around 8.50 - 8.55. They said no problem we will wait for you. I will definitely use this company again.

Easy, worry free parking, in a locked area and you keep your keys. Staff helpful. On disembarkation from our cruise ship, they rang to confirm our time and advised us to ring after collecting our luggage. As it was very busy outside the terminal, again a call to say they had arrived and where they were. So stress free. We will book with them again.

Just used Circle Parking in Southampton. Very good service. Secure and safe parking. You keep your own car keys so you are fully insured and in control. Shuttle pick ups on time. Would recommend this service

We always prefer to use this company when parking for our trips, and there are a few reasons why.

There’s plenty of space, you park your own car and, most importantly, you keep your own keys. The cars aren’t boxed in or packed tightly together, which gives you great peace of mind knowing your car is safe and secure.

The prices are always great, the staff are friendly, and the company genuinely does exactly what it says on the website. We’ve used them a few times now and have always found the parking to be safe and secure, with a reliable transfer service to and from the docks.

Everything is straightforward, exactly as advertised and completely hassle-free.

We highly recommend this company and will definitely continue using them for future trips!

Brilliant service! Would definitely recommend.

We recently used this car park for our family cruise, and I couldn’t be more impressed with the entire experience. Leaving your car behind for a long trip can always feel a bit nerve-wracking, but this facility immediately put our minds at ease.

It’s a secure lock-up car park area and knowing the car was in good hands meant we could truly unwind the moment we arrived. You park up, unload and get to keep your keys too.

The shuttle service to the cruise terminal was seamless. We barely waited five minutes before a shuttle arrived and the driver was fantastically helpful, loading all of our heavy luggage without hesitation. The ride to the terminal was quick, smooth, and dropped us off right at the embarkation point.

NOTE! The Circle Parking team run a brilliant service working out the logistics for pick ups and drop offs at the cruise terminal so you need to bare that in mind and expect to be part of this process e.g. if you do need to wait a little while, chill; you should be in holiday mode. They will always get you there in plenty of time.

The negative reviews with regards to parking charges and fines people have received outside of the car park are wholly unfair as it’s nothing to do with Circle Parking! Just engage your brain and read before you park at Starbucks, or arrive at your provided estimated time at the car park and just park in there and walk across to Starbucks! The Circle Parking team are always just a phone call away and helpful so if you are early, no problems, they will always try to accommodate you.

From park to port, everything ran like clockwork. Fair pricing, exceptional security, and top-class customer service. We will 100% be booking here for our next cruise!

Was Ideal parking for the cruise port. Was easy to find. It seemed very secure. The shuttle to and from the port was great. We did not have to wait too long either way. Would definitely use it again.

Arrived to a piece of waste ground, no one to greet you. phoned and was told we hadn't given enough notice even though we phoned 30 minutes before arrival. Eventually an ancient minibus arrived and took us to the terminal. Upon our return we waited 1hr 15mins to be picked up. Phoned twice to be told "don't know". Would not use again.

Very disappointing experience. Parking restrictions were recently extended to additional bays that regular customers had been using for around 18 months without issue. Rather than making this change obvious, genuine customers are now being hit with £60 parking charges for parking where they have always parked.

When I contacted the company, they admitted the parking arrangements had changed but simply blamed Starbucks instead of addressing why so many customers have been caught out. In fact, they acknowledged that we weren't the only people to contact them about this.

If multiple genuine customers are making the same mistake, perhaps the issue isn't the customers—it's the way the change has been implemented. Poor communication, inadequate signage and a dismissive response when concerns are raised. I wouldn't recommend dealing with this company.

DO NOT USE THIS COMPANY! Awful experience with them. All information on website is wrong as it states you get a private transfer only to receive information after booking there is a shuttle bus every hour. Manager became very rude on asking for a refund, then owner charged me for cancellation. Lots of misinformation on websites these days and this shouldn’t be allowed.
I have a screen shot of website stating individual transfers and as other reviews state you DO NOT run an efficient service.

Last minute car parking booked with Circle. Easy to find and approx 20 minutes from cruise terminals. Please ensure you read the timings of both ways as the last drop to the berths is 2pm so ensure you get there on time otherwise you will be able to park but will need to catch a taxi as the shuttle buses finish at 2pm. Similarly on your return the last pick up from the berth is 9.45am. All of this is clear in the booking email confirmation.

Reasonably efficient at taking us to and bringing us back from the cruise terminal. My one concern was that the driver taking us to the terminal committed at least three moving traffic offences including passing two sets of traffic lights when they were on red and passing on the right hand side of a traffic separator which had a pass on the left arrow on it.

BOOK WITH THEM! A GREAT TEAM

I don't usually leave reviews, unless I feel a company really deserve it. Circle parking was once again fabulous. We used them a good few times now and all our family book with them too. Coming all the way down from Bolton we wanted to know our van was nice and safe while we were away and honestly I couldn't be happier!

Its so quick to book online it takes minutes plus the price is the best around ! but most important we dont worry at all about the van while we were away because it was so safe!

On the morning of your check in the team call you and get your eta so they can plan ahead as much as possible. We were stuck in traffic running late and the team were so helpful!

Then once you arrive, you park get on a minibus and there are shuttle's going right to the cruise ships through out the day.

The drivers are super friendly and it really feels exciting like the start of your holiday!

The most we've ever had to wait is 10 minutes, but the team are a lovely family business and they genuinely care and want to get you from a to b.

Honestly Id never book anywhere else now!