Cisdem Inc. Reviews 

Joey was awesome, he responded to my email on a Sunday night pretty quickly, I didn't think I was going to get a response at all. He fixed my issue and this was just an absolute lifesaver!

Excellent software application support service!! Fast, clear visual instructions and courteous! Highly recommended.

Great tool to use for system settings protection. Fast customer support. Highly recommended

Efficient and focused. Often the only tool I can really use to fill those annoying web forms which require far too small uploads of documents.

I have been using CISDEM products since 2020. The UI is very intuitive and easy to use, matching to the product support is amazing as well, had issues with activation and Joey was able to resolve them quickly!

I had license question. I'm in the middle of a computer migration project, so I needed to solve my issue rapidly, as I rely on Duplicate Finder for minimizing unnecessary transfers.I emailed them and they got back to me quickly, and my request was handled quickly and positively. (I know this sounds like a bot review, but it really isn't, I'm just not divulging details of my question.) Very happy with their customer service.

Back in Aug 2023, I purchased the Cisdem Duplicate Finder for Windows - Lifetime License, which I was using on my older PC. Now I have a new PC, and when I tried to install & activate it on my new PC, it showed a "License Quantity Limit" error, for which I contacted the Cisdem Sales & Support teams today (16Sep2026).

Ethan & Joey from Cisdem swiftly attended to my request with effective solutions.

Thank you, Ethan & Joey, for swift & effective solutions.

Regards,
Sabyasachi Jana

Cisdem duplicate finder is found by sheer luck after 20 years of struggling to organize my spread out work all over the Home Office/Study.

I search and research for "Truth" in my work. This obviously results in collection of a huge library of documents, videos images and photos. My data is stored in 10 external hard drives plus several USBs.

10 September 2026 during early morning hours suddenly I seemed to have woken up from hibernation...with an idea of some application for finding duplicates and started searching.

12 September2026 I decided for Cisdem whose features appealed for its simple, intuitive yet comprehensive interface and capabilities.

Its a relief of a lifetime. The support team is very prompt and forthcoming. The designers/ developers are really humane to have launched such an application. Good luck to the entire team.

Excellent customer service and a great company. I had a problem with my licence, and they solved it in under 5 minutes. Highly recommended!.

When I sent an email because I needed support, I received a very prompt and appropriate response.

Fabulous, instantaneous service. Honored their lifetime upgrade!

Great product and fast customer response!

Unfortunately, CISDEM Duplicate File Finder has become increasingly difficult to use.

The previous version was already somewhat unintuitive and, in terms of usability, clearly behind the old LookDisk interface. With the latest facelift, however, things have become even worse.

For someone who just wants to quickly scan a few folders or drives for duplicate files, the new interface is simply not very user-friendly. One particularly confusing decision is to place the relatively rarely used Cloud File Scan on the same level as the selection of files and folders located directly on the computer. It is certainly nice that CISDEM offers cloud scanning, but integrating it this prominently makes basic navigation unnecessarily confusing.

The options for selecting what should be scanned and how the search should be performed are also far less clear than they should be. Instead of making the workflow more intuitive, the redesign seems to add additional layers of complexity.

This is particularly unfortunate because, technically, CISDEM Duplicate File Finder is actually a very good and impressively fast program.

It is a shame to see a fast and capable application undermined by such poor usability. How can a program that performs so well technically be made so unnecessarily difficult to operate?

A cleaner, more logical interface focused on the most common task — selecting local folders and quickly finding duplicate files — would be a major improvement.

Very responsive, with a winning solution. Always

I had some questions about how to use the app, but the after-sales support was excellent and the response was quick. It is a service I can use with confidence and would recommend to others.

Had a licensing issue with a product and wrote an eMail on Sunday evening. The issue was solved less than 12 hours later :)

First of all, Cisdem's products, such as the DVD Burner for Mac, are super and professional. There is so much customization of menus and the app is powerful and well designed. It's better than Wondershare Uniconverter. Also, customer service is superb. They get back to the customer pronto, sometimes within hours, not in 48 hours!

Great Customer service. They’re efficient! They reply quickly and accurately, and help you get solution for your problem without any scams

Been using their software for a few years now and the experience has been great. Downloading/converting videos is a breeze. Supports are prompt and easy to work with.