Claimo are a great company to deal with. They fully managed the claim process keeping me in the loop as required. There were no unnecessary emails, rather prompt when there was action required. I wasn... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We saw an add on tv for claimo any contacted them out of curiosity. In the past we’ve had loans and credit cards with a few different banks so we were lucky enough to receive several thousand dollars... See more
Company replied
My wife saw an article on claiming junk insurance charges on bank and insurance accounts through Claimo. So we filled out application form through the Claimo website to get the proceed started. Claimo... See more
Company replied
Starting the process was super easy, and Claimo just took it from there! Anyone i spoke to was polite professional, made the process stress free and were in contact often with updates! 6,000 dollers b... See more
Company details
Written by the company
Claimo are experts in refunds for “junk” insurance. Since 2019, Claimo has helped Aussies claim over $25 Million in “junk” insurance refunds. We support eligible Australians to fight for what they deserve.
Contact info
PO Box 3073 Blakehurst NSW, 2221, Sydney, Australia
- 1300 879 071
- hello@claimo.com.au
- claimo.com.au
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Claimo
Dear Owen and Donna,
Thank you for your feedback! We’re glad you found the process simple and appreciated our prompt replies. That’s exactly the experience we aim to provide.
Team Claimo
No one wanted to return calls
No one wanted to return calls , when requested , even after a internal email was sent i still did not receive any calls. And if they had called and I did not pick up , they never left a message for me to return the call
August 5, 2025
Reply from Claimo
Hi Robert,
Thank you for your feedback. We understand your concern and apologise for any inconvenience caused by the communication delays. We’ve confirmed that your payment has already been processed and received, and the matter has now been resolved. We’ll also ensure our team follows up more promptly and leaves messages in the future if a call is missed.
Team Claimo
Very happy with communication
Very happy with communication, kept me informed of the whole process.
July 22, 2025
Reply from Claimo
Hi Wendy,
Thank you so much for your kind feedback! We're really glad to hear you were happy with our communication and felt well-informed throughout the process.
It was a pleasure assisting you, and we truly appreciate your trust in Claimo.
Team Claimo
Looking for money that may be owed to you
WOW this was a godsend to me, it was so easy! all i had to do was ask a question? and this company Claimo did all the work for me. I trusted them and they investigated on my behalf and was able to find funds I had been owed. I would recommend them to anyone that may have outstanding financial moneys owing.
July 25, 2025
Unprompted review
Reply from Claimo
Hi Sharon,
Wow — thank you for such a heartfelt review! We're so glad we could be of help and make the process easy for you. It's always rewarding to know we've made a real difference for someone, especially when it comes to uncovering funds that were rightfully yours.
Your trust means everything to us, and your recommendation truly means a lot.
All the best,
The Claimo Team
Amazing company and thanks for your…
Amazing company and thanks for your help I recommend this to everyone
June 23, 2025
Reply from Claimo
Hi Daniel,
Thank you for your kind words! We're so pleased to hear you found our service professional and thorough. Keeping you informed every step of the way is a key part of what we do, and we’re glad it made a difference in your experience.
We truly appreciate your feedback and support!
Team Claimo
Claimo experience
I think you guys are great! Getting people back money that they were encouraged to use but not necessarily needed to!.
Your providing an awesome service
Thankyou
July 24, 2025
Reply from Claimo
Hi Nat,
Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Helping people recover money they never should have had to spend is exactly why we do what we do.
We truly appreciate your support and are so glad we could assist you.
Team Claimo
Very professional service
Very professional service, kept me informed every step of the way, very thorough in their processes.
August 1, 2025
Reply from Claimo
Hi Tim,
Thank you for your wonderful feedback! We're so pleased to hear you found our service professional and thorough. Keeping you informed every step of the way is a priority for us, and we're glad it made a positive impact on your experience.
We truly appreciate your trust in Claimo.
Team Claimo
Excellent and well recommend using CLAIMO
2ND time dealing with this company this year they are great!- they are excellent and go above and beyond in helping you get where you need to be.
May 1, 2025
Unprompted review
Reply from Claimo
Hi Tina,
Thank you so much for your wonderful review and for trusting us not just once, but twice this year! We're thrilled to hear that you've had such a positive experience with our team.
Going above and beyond for our clients is what we strive for, and it's great to know we've delivered that for you.
Thanks again for the recommendation — it means a lot!
Team Claimo
Reply from Claimo
Hi Tara,
Thank you for the kind words! We’re so glad you found the process super easy and our team friendly and helpful — that’s what we aim for every time.
We appreciate your support!
Warm regards,
Team Claimo
Process was very straightforward and…
Process was very straightforward and painless. Definitely worth it if you have had loans in the past.
July 22, 2025
Reply from Claimo
Hi Nathan,
Thank you for your feedback! We’re so glad to hear the process was straightforward and painless for you — that’s exactly what we strive for.
We appreciate your recommendation and are happy we could help you recover what you were entitled to.
Team Claimo
Straight forward service
Straight forward service. A family member told me about Claimo and how they received a refund from a banking institution that Claimo investigated in regards to loan insurance. I have had several personal loans over the last couple of decades and after contacting Claimo they have made a successful claim on my behalf.
Very much appreciate their expertise.
July 31, 2025
Reply from Claimo
Hi Andrew,
Thank you for taking the time to share your experience! We're so pleased to hear that a family referral led you to us — and even more pleased that we could help you secure a successful refund.
It’s great to know our expertise made the process straightforward for you. We truly appreciate your trust and kind words.
Team Claimo
Very simple process
July 24, 2025
Reply from Claimo
Hi Renee,
Thank you for your feedback! We're glad to hear you found the process very simple — that's exactly what we aim for.
All the best,
The Claimo Team
Easy
Easy, informative.... Got me $700 from 13 years ago... That is 46.67 massages in Thailand.
July 31, 2025
Reply from Claimo
Hi Dan,
Thank you for the great review — and what a fantastic way to put it! We’re so glad we could help you recover $700 from 13 years ago — and knowing that it translates to 46.67 massages in Thailand makes it even more satisfying! 😄
We appreciate your trust in Claimo and are thrilled we could make the process easy and informative for you.
Enjoy those massages!
The Claimo Team
Reply from Claimo
Hi David,
Thank you for your kind words! We're so glad you found us easy to deal with and appreciated the communication throughout the process. It was a pleasure assisting you.
Team Claimo
Reply from Claimo
Hi Shaun,
Thank you for your trust and support! We’re glad to have been able to assist you and truly appreciate your feedback.
Team Claimo
Substantial Refund On Junk Insurance
I received a substantial refund on junk insurance i had paid on a loan I had roughly 18 years ago,Without Claimo I wouldn't know we're to begin or have knowledge of junk insurance i had been charged by the Bank,I highly recommend Claimo,Thank you.
July 25, 2025
Unprompted review
Reply from Claimo
Hi John,
Thank you for sharing your experience! We're so pleased to hear that we were able to help you recover a substantial refund on junk insurance — especially on something from nearly two decades ago.
Many people aren’t aware they’ve been charged for junk insurance, so we’re glad we could guide you through the process and make it easier. Your recommendation means a lot to us.
Thanks again, and all the best!
Team Claimo
Great communication response time was…
Great communication response time was very good and they did all the communication and hard work with only requiring me to make a session on a payout or take another route thank you so much
July 22, 2025
Reply from Claimo
Hi Peter,
Thank you so much for your kind words! We’re glad to hear you were happy with our communication and support throughout the process. Making things easier for you is exactly what we aim for, and it’s great to know we delivered on that.
If you ever need assistance again in the future, we’re always here to help!
Team Claimo
Claimo did all the work with little…
Claimo did all the work with little help from me. Very happy with their service
July 28, 2025
Reply from Claimo
Hi Bailey,
Thank you for your feedback! We’re so glad to hear you’re happy with our service and that we could make the process easy and stress-free for you.
If you ever need our help again, we’re always here.
Team Claimo
Claimo have been so thorough from start.
Claimo have been so thorough from start to finish. I am extremely impressed with their professionalism and hard work on my file. I am so very thankful!
July 21, 2025
Reply from Claimo
Hi Mel,
Thank you so much for your wonderful feedback! We’re delighted to hear you were impressed with our thoroughness and professionalism throughout the process.
We’re very grateful for your trust and so glad we could help. If you ever need anything in the future, please don’t hesitate to reach out.
Team Claimo
Great Service, great refund
A work colleague told me about Claimo, and the refund they received. At first I was sceptical, and researched it myself. I decided to submit my details as I've had multiple loans over the past 20 years.
Claimo kept me up to date via email every step of the way, and I was pleasantly surprised that I was getting 2 refunds!!! All up the turn around time from submission to payment was just over 2 months! Highly recommended Claimo. Friendly helpful staff, great service. Well done Claimo, getting us back JUNK insurance money.
July 14, 2025
Unprompted review
Reply from Claimo
Hi Brandi,
Thank you so much for sharing your detailed experience! We’re thrilled to hear that, despite your initial hesitation, you decided to give us a try and ended up with two refunds — that’s fantastic!
It’s great to know our updates kept you reassured throughout the process, and that you found our team friendly and helpful. We really appreciate your recommendation and kind words.
If you or anyone you know ever need help again, we’ll be here.
Team Claimo
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.