Claimo are a great company to deal with. They fully managed the claim process keeping me in the loop as required. There were no unnecessary emails, rather prompt when there was action required. I wasn... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We saw an add on tv for claimo any contacted them out of curiosity. In the past we’ve had loans and credit cards with a few different banks so we were lucky enough to receive several thousand dollars... See more
Company replied
My wife saw an article on claiming junk insurance charges on bank and insurance accounts through Claimo. So we filled out application form through the Claimo website to get the proceed started. Claimo... See more
Company replied
Starting the process was super easy, and Claimo just took it from there! Anyone i spoke to was polite professional, made the process stress free and were in contact often with updates! 6,000 dollers b... See more
Company details
Written by the company
Claimo are experts in refunds for “junk” insurance. Since 2019, Claimo has helped Aussies claim over $25 Million in “junk” insurance refunds. We support eligible Australians to fight for what they deserve.
Contact info
PO Box 3073 Blakehurst NSW, 2221, Sydney, Australia
- 1300 879 071
- hello@claimo.com.au
- claimo.com.au
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from Claimo
Hi Kerry,
Thank you for your feedback! We’re glad to hear you found the process so easy and stress-free — that’s exactly what we aim for.
If there’s anything else you need in the future, we’re always here to help.
Team Claimo
I would like to thank claimo for…
I would like to thank claimo for everything they have done
I wouldn’t have known that I had money owing to me without them
Highly recommend
July 21, 2025
Reply from Claimo
Hi Rohan,
Thank you so much for your lovely feedback! We’re really happy we could help you discover and recover what was rightfully yours.
Your recommendation means a lot to us. If you ever need assistance again, we’re here for you.
Team Claimo
Easy to deal with and they took care of…
Easy to deal with and they took care of everything
July 27, 2025
Reply from Claimo
Hi Rita,
Thank you for your kind words! We’re so glad to hear you found the process easy and hassle-free, and that we could handle everything for you.
If you ever need our help again, we’re always here.
Team Claimo
Easy money
I received a substantial return for very little effort. Only problem I had was trying to contact them by telephone. After being on hold for 30 minutes i was disconnected several times
July 21, 2025
Reply from Claimo
Hi Kim,
Thank you so much for sharing your experience! We’re really pleased you were able to get a great return with minimal effort — that’s exactly what we hope to deliver.
We’re sorry to hear about the difficulty you had reaching us by phone. We understand how frustrating that can be and we’re actively working on improving our call system to better support our clients.
If there’s anything else we can assist you with, please don’t hesitate to let us know.
Team Claimo
Claimo has done really well!
The Claimo staff has been very good with providing me an update on my case. I am very grateful with the outcome of the claim and the process. I was able to reclaim the insurance fees charged from my credit card.
July 28, 2025
Reply from Claimo
Hi Jose,
We’re really glad to hear that you’re happy with the outcome and the process. It’s great to know our team kept you well informed throughout, and that you were able to reclaim the insurance fees successfully.
If you need any assistance in the future, we’re always here to help!
Team Claimo
Good out come
Good out come, contacted all possible financial institutions that were involved, did all the necessary paperwork.. would recommend them to everyone
July 27, 2025
Reply from Claimo
Hi Mick,
We’re pleased to hear you had a good outcome and that we could take care of all the paperwork and follow-ups for you.
We truly appreciate your recommendation.
Team Claimo
I dealt with a few different people at…
I dealt with a few different people at Claimo and they were all very informative, polite and kept us up to date on every aspect of the claim.
Answered any questions we had and were very helpful also.
July 28, 2025
Reply from Claimo
Hi Pamela,
We really appreciate you sharing this!
It’s great to hear that, no matter who you spoke with on the team, you consistently felt supported and well-informed.
Thank you for trusting us with your claim — we’re glad we could help!
Team Claimo
Claimo made the whole experience so…
Claimo made the whole experience so smooth and easy from start to finish. Contacted me throughout the whole claim and I never once felt in the dark and kept me updated. Highly recommend.
July 27, 2025
Reply from Claimo
Hi Calvin,
Thank you so much for your kind words!
We’re delighted to hear you found the process smooth and felt well-informed every step of the way.
Your recommendation means a lot to us — thank you for choosing Claimo!
Team Claimo
Claimo are good at keeping you up to…
Claimo are good at keeping you up to date and follow up with enquiries.
Be prepared though to jump through hoops from the businesses you're claiming against.
Claimo are supportive.
Thank you
July 17, 2025
Reply from Claimo
Hi Suzanne,
Thank you so much for your thoughtful feedback!
We’re glad you felt supported and well-informed throughout the process.
It’s true the businesses being claimed against can make things challenging at times, and we really appreciate your patience.
Thank you for trusting Claimo!
Team Claimo
Dealing with Claimo was fantastic to…
Dealing with Claimo was fantastic to deal with, they came through with great results. Thanks again.
July 18, 2025
Reply from Claimo
Hi David,
Thank you so much for your wonderful feedback!
We’re thrilled to hear you had a great experience and are happy with the results.
Thanks again for choosing Claimo!
Team Claimo
Professional and informative at all…
Professional and informative at all times. Was always kept up to date with what was happening. Thank you Claimo , 5 star .
July 25, 2025
Unprompted review
Reply from Claimo
Hello David,
Thank you so much for your kind words!
We’re glad you felt well-informed and supported throughout the process.
Your 5-star feedback means a lot to us — thank you for choosing Claimo!
Team Claimo
Professional and effective
Professional and effective. Got more money back than I thought. Great service that can be trusted.
July 18, 2025
Unprompted review
Reply from Claimo
Hi Maureen,
Thank you so much for your feedback!
We’re delighted to hear you found our service professional and effective — and that we were able to recover more than you expected.
We truly appreciate your trust in us!
Team Claimo
Thanks for the help 😊
July 18, 2025
Reply from Claimo
Hi Megan,
You’re very welcome! 😊
We’re glad we could help — don’t hesitate to reach out if you need anything else!
Team Claimo
Heard about Claimo from a friend
Heard about Claimo from a friend.
Thought it was worth checking.
Very pleased with entire process, very professional.
We were delighted to receive a refund. Thank you Claimo, we would never had known if it weren’t for you.
May 8, 2025
Unprompted review
Reply from Claimo
Hi G,
Thank you so much for sharing your experience!
We’re thrilled to hear you were happy with the process and that we could help you secure a refund you might not have known about.
Your kind words mean a lot to us, and we truly appreciate you choosing Claimo — and your friend for recommending us!
Team Claimo
Claimo Were Fabulous
Claimo are such a great service. I was sceptical at first but pleasantly surprised at the end. Claimo were able to find more money than I had vaguely guessed I might be eligible to claim and I really only had to send a couple of emails to get it; it was such an easy and fuss free service provided to me that was backed up by prompt and friendly communication along the way. I gave Claimo next to no info, not because I was trying to hinder them but because these accounts were from YEARS ago and I simply didn't have the details and it didn't matter, they found what they needed to proceed without me having to do a thing for it. I am really impressed and would recommend Claimo to anyone.
July 25, 2025
Unprompted review
Reply from Claimo
Hi Chelsea,
We’re so glad you decided to give us a try, even with some initial scepticism! It’s great to hear the process felt effortless on your end, and that we could track down refunds even without all the old details. Really appreciate your recommendation — and if you ever need help again, we’re here!
Team Claimo
Claimo were responsive & really clear…
Claimo were responsive & really clear with each stage of the process.
July 24, 2025
Reply from Claimo
Hi Fonu,
Great to hear you found the process clear and felt supported along the way! If you ever need anything else, just let us know.
Team Claimo
Reply from Claimo
Hi Rodney,
Glad to hear the communication felt clear and efficient! If there’s anything else you need, we’re here to help anytime.
Team Claimo
Helpful, and regular information
Helpful and regular timely information. Promptly responded to any queries.
July 23, 2025
Reply from Claimo
Hello Mike,
Great to hear the updates and quick responses made a difference for you! If you have any more questions down the track, we’re always here to help.
Team Claimo
Would highly recommend Claimo
Saw Claimo on a current affairs programme and thought we should give it a go. We had no idea how much money we were owed! Claimo handled the whole thing professionally and efficiently. We were informed of our progress at every step of the way and are very, very pleased with the outcome. Couldn't recommend them highly enough. Thank you, Claimo!
July 23, 2025
Unprompted review
Reply from Claimo
Hi Tracey,
Wonderful to hear you took a chance after seeing us on TV and had such a positive experience! We’re glad the process felt smooth and that you were kept in the loop throughout. Thanks so much for the recommendation — it really means a lot to us!
Team Claimo
Great service
July 16, 2025
Reply from Claimo
Hi Billy,
Glad to hear you were happy with the service! If you need anything else, we’re here to help.
Team Claimo
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