Clarity (formerly Hiive) Reviews 

97
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers often share that the digital platform is straightforward to use, making it simple to navigate through transactions, upload required documents, and manage portfolios smoothly. People frequently mention that the staff provides exceptional support, staying remarkably responsive, professional, and helpful from the very beginning to the final step of every transaction. Some reviewers were not happy with initial communication hurdles, mentioning frustrating attempts to reach out or experiencing occasional delays when trying to connect with representatives. Others also noted that navigating certain features requires patience due to minor process uncertainties.

What people talk about most

User experience

Consumers find user experience to be positive, highlighting the intuitive web portal, seamless transactions,... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are responsive,... See more

Service

Customers consistently note positive experiences with service, highlighting a smooth, professional, and... See more

Staff

Reviewers highlight positive aspects of staff, noting that the team is incredibly responsive and eager to... See more

Response time

Users describe positive interactions with response time, frequently praising staff members for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

from the seller perspective hiive is: - very easy to navigate, even if you don't have experience with it - good, clear UI - great dashboard - lot more bids than on sites of competitors... See more

Rated 5 out of 5 stars

I’m a first time user of hiive platform. Arjun and Olivia give me a lot of help through my first transaction. They are quick at response. One NiceToHave suggestion to the platform itself: Trading pre... See more

Rated 5 out of 5 stars

Ryan F. and Sarah U. were particularly helpful in guiding me through the Hiive app and experience. What a seamless service! Thanks to them, I felt less nervous about the transaction and going thr... See more

Rated 5 out of 5 stars

I’m grateful for Hiive.com for the ability to match buyer and seller transacting none-public company stocks. Specifically thankful for Arjun Pawar for his fast response and keeping me posted throughou... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(97)

68 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High trust and communication company…

High trust and communication company that makes transactions straight forward, efficient, and with email confirmation every step of the way. Hiive has straight forward reasonable fees, and does not charge percentage of increased value. Outstanding portal to find and invest in exciting private high technology companies, well before any IPO.

September 17, 2026
Unprompted review
Rated 5 out of 5 stars

We had a wonderful experience…

We had a wonderful experience completing our transaction through Hiive. From start to finish, the process was smooth, professional, and well-organized.

A special thank you to Sarah for her outstanding support throughout the transaction. She was responsive, knowledgeable, professional, and always willing to answer our questions and help move things forward. Her communication gave us confidence and made the entire process much easier.

We would recommend Hiive to other investors looking for a professional and reliable platform for private-market transactions.

September 17, 2026
Unprompted review
Rated 5 out of 5 stars

Sally

My experience with Hiive was very positive. I was kept informed by Brett Poje who was very helpful in guiding me through the transaction process and responded quickly to all my questions.

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Hiive Reps Helped Troubleshoot Trades

Representatives from Hiive reached out to suggest matches and facilitate trades. When a buyer was slow in posting funds for a transaction, Hivve reps contacted them and facilitated completion of the deal. Very positive experience overall.

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Hiive - a great combination of people, platform and offerings!

Have been a user on Hiive for over two years and have closed over 10 transactions on it. The platform has been phenomenal and the offerings make up a wide range . The staff (Ardi, Ivy, Harriet and lots of others) are knowledgeable , quick and really helpful and have contributed to a fantastic overall experience.

August 27, 2026
Unprompted review
Rated 1 out of 5 stars

Transaction incorrectly marked as submitted and left unresolved

I agreed to sell shares through Hiive, and their platform marked my transaction “Submitted” and told me the ROFR process was underway. I relied on that representation for major financial decisions.

Months later, Hiive admitted that the transaction had never actually been submitted due to an administrative error. Despite acknowledging the mistake, the transaction is still not submitted and the buyer has yet to contact me. Hiive has repeatedly given new explanations and timelines while effectively leaving the process in the buyer’s hands.

Their legal team has been responsive recently, but that doesn’t undo the underlying problem: I was given an incorrect transaction status for months and have suffered significant financial risk as a result.

For a broker handling private securities transactions, this level of process failure and uncertainty is unacceptable. I would not recommend relying on Hiive for a time-sensitive transaction.

April 14, 2026
Unprompted review
Clarity (formerly Hiive) logo

Reply from Clarity (formerly Hiive)

Thank you for sharing your feedback. We take the accuracy of transaction statuses seriously, and the experience you described does not meet the standards we aim to provide.

We appreciated the opportunity to work with you directly to address the matter and are glad we were able to reach a resolution.

Rated 5 out of 5 stars

First Time User

I’m a first time user of hiive platform. Arjun and Olivia give me a lot of help through my first transaction. They are quick at response.
One NiceToHave suggestion to the platform itself: Trading pre IPO option is a little bit different from traditional stock trading. The overall process is long and either party might change mind during the long process. I am wondering if there would be a rating system to indicate how often does a buyer/seller back out, so that when ppl receives multiple bids or offers they can take that into account.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

I closed on 14 transactions on Hiive

I have closed on 14 transactions at Hiive and a few that didn't close because those companies were not allowing secondary transactions. I have had a seller failed to deliver because he didn't really have the shares. I have had a seller who tried to backout of a signed agreement after a positive announcement by the company moved up the price before we closed. Arjun Pawar helped me navigate that to a positive outcome. He diligently coordinated between company and transfer agent to quickly settle the trades. One was completed within a month. His communication is efficient and effective and appropriately chosen between email and phone call. I have received excellent service from Arjun. Thank you very much!

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

super responsive and upfront/clear!

super responsive and upfront/clear with comms through the entire process. web portal is very intuitive as well. my go to for all 2ndary business. highly recommend!

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with the Hiive team

I’ve had an excellent experience with Hiive across multiple transactions, both as a buyer and a seller, involving Hiive Funds as well as direct private-company shares.

The platform provides access to a strong range of private-market opportunities, and I’ve found the transaction process to be transparent, efficient and well managed.

I’ve had particularly positive experiences working with John on the Execution team, Brett and Finan on the Trading team, and Ardi on the Investor Desk. Each has been responsive, professional and pragmatic in helping transactions move forward. That said, my interactions with the Hiive team more broadly have been uniformly positive.

Having now completed multiple transactions through the platform from both sides of the market, I’ve developed a high level of confidence in Hiive and the team behind it. For anyone active in private secondary markets, I would highly recommend the platform.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Experience and Team

I've been using Hiive for a few years now, and I can't recommend them highly enough. The process is extremely streamlined and the team sources great deals, and is always incredibly helpful. I trust them fully and am very grateful they exist.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

The platform is straightforward and…

The platform is straightforward and easy to use, everything is clear at first glance there are no complications.

I would like to thank the Hiive team for their continuous care/correspondence and following up on the deals that have been closed. Especially Paul from execution services has been very helpful and professional since day one of my experience with Hiive.

As a final review my experience was great with Hiive thus far.

Thank you

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

I had a really tough expensive with…

I had a really tough expensive with them with the largest IPO in our markets to this point. I got a direct call from someone at their trading desk and they couldn’t have been more apologetic and wanted to know how they get my trust back with them. That went a long ways and has been smooth sailing since. So glad I gave them another chance

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Hiive is a good company

I have been dealing with Hiive for sometimes now. It is a great company to deal with. I have gone through difficulties with some transactions and Mr. Arjun Pawar did his best and spent time to resolve it. So, I would recommend it to anyone who is interested in dealing with private stocks and investment in general.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

I recommend Hiive.com highly

I’m grateful for Hiive.com for the ability to match buyer and seller transacting none-public company stocks. Specifically thankful for Arjun Pawar for his fast response and keeping me posted throughout all the steps and making sure all the transactions are closed as fast as possibles.

August 1, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look