Clarity (formerly Hiive) Reviews 

97
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers often share that the digital platform is straightforward to use, making it simple to navigate through transactions, upload required documents, and manage portfolios smoothly. People frequently mention that the staff provides exceptional support, staying remarkably responsive, professional, and helpful from the very beginning to the final step of every transaction. Some reviewers were not happy with initial communication hurdles, mentioning frustrating attempts to reach out or experiencing occasional delays when trying to connect with representatives. Others also noted that navigating certain features requires patience due to minor process uncertainties.

What people talk about most

User experience

Consumers find user experience to be positive, highlighting the intuitive web portal, seamless transactions,... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are responsive,... See more

Service

Customers consistently note positive experiences with service, highlighting a smooth, professional, and... See more

Staff

Reviewers highlight positive aspects of staff, noting that the team is incredibly responsive and eager to... See more

Response time

Users describe positive interactions with response time, frequently praising staff members for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

from the seller perspective hiive is: - very easy to navigate, even if you don't have experience with it - good, clear UI - great dashboard - lot more bids than on sites of competitors... See more

Rated 5 out of 5 stars

I’m a first time user of hiive platform. Arjun and Olivia give me a lot of help through my first transaction. They are quick at response. One NiceToHave suggestion to the platform itself: Trading pre... See more

Rated 5 out of 5 stars

Ryan F. and Sarah U. were particularly helpful in guiding me through the Hiive app and experience. What a seamless service! Thanks to them, I felt less nervous about the transaction and going thr... See more

Rated 5 out of 5 stars

I’m grateful for Hiive.com for the ability to match buyer and seller transacting none-public company stocks. Specifically thankful for Arjun Pawar for his fast response and keeping me posted throughou... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

97 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(97)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hiive

To who it may concern. Ayden and Nick have shown extreme professionalism. They respond quickly when called, even at 6:30 on a Friday.
They have gone above and beyond the their duty
I would highly recommend them to anyone.
Gerald Dragonetti

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Best place to list pre-IPO shares

My experience with Hiive has been fantastic. I had been looking for a way to sell pre-IPO shares for a while, and Hiive was by far the easiest to work with, the most transparent with the current state of the market, and my deal was executed smoothly with fair transaction costs. I would gladly work with them again in the future and hope to get the opportunity to do so.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Hiive was excellent

My experience with Hiive was excellent! The listing/bidding process was easy, and the
transaction timeline was very good too! The platform is very convenient to use. Customer support was
fantastic as well, with acceptable responses. Overall, I highly recommend Hiive!

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

great and helpful platform for private companies investing

I have been investing private companies’s shares with Hiive platform for couple month Eid now, and I find it a very great platform and convenient to use. The communication from staffs there are extremely helpful, commutative, and clear on every step I need to take. I highly recommends it to everyone who are interested in private companies investment opportunities.

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Hiive knows what they are doing

I had listed my holdings on other private market sites for over a year and had no success. Hiive managed the entire sale process from attracting a willing buyer, assembling the necessary volume of securities and the vital and difficult step of securing Board approval of the share transfer. Job well done.

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

Transparent way to access pre-IPO deals

My experience with Hiive was excellent. The bidding process was straightforward and efficient, and the transaction timeline was well-communicated. The platform was intuitive and easy to use. Customer support was exceptional, with fast responses. Overall, I would recommend Hiive because of their seamless process and outstanding customer care, especially from Ardalan.

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Making it possible to trade private equity

Trading private equity (in my case a sale of stock) is something that has been traditionally very difficult to do. It is still not easy and you must navigate very limited liquidity, fluctuating valuations, and a process that in the end requires legal contracts and exchange of funds between 3 parties (buyer, seller and company) and could be blocked/fall through along the way. It is just the nature of the transaction.

With this in mind, the process of selling shares on Hiive was as transparent and smooth as could be expected. I appreciated the ability to list my shares easily and get liquidity when I needed it. Overall, Hiive did what they promised.

August 1, 2024
Rated 5 out of 5 stars

Smooth Process, Intuitive Platform

Smooth Process, Intuitive Platform, and a great UX. The transaction process was straightforward, and I appreciated the anonymity. Hiive provided useful resources and made what could have been a complicated sale feel secure and easy. I would recommend it to anyone new to navigating the secondary market.

October 1, 2024
Unprompted review
Rated 4 out of 5 stars

Schedule

The Hive is a great system. I recently wrote a review regarding scheduling which I was very frustrated by. However, I am back to manual scheduling and finding it much easier.

January 23, 2025
Unprompted review
Rated 3 out of 5 stars

Thanks for Trustpilot

While watching Moore's law is dead I did a bit of research to see if Light matter were public. It turned out stock was available through Hive. Checking on Hiive took me to Trustpilot. There wasn't much information but it was enough to make me avoid Hiive. Thank you Trustpilot.

December 24, 2024
Unprompted review
Rated 3 out of 5 stars

No real market there, private sellers of future contracts

Most offers Im interested in are private sellers of future contracts or a fund the private person manages. Some bids are way, as in 50%+ above the ask, and nothing happens. Update: support did reply but still the shares I want are not actually available for direct transfer.

October 13, 2024
Unprompted review
Rated 1 out of 5 stars

Hiive charged me $25,000 to introduce…

Hiive charged me $25,000 to introduce me to a thief, Owen Meyer. Meyer was arrested a year earlier in New Jersey on multiple drug charges and Hiive never did any checking on him. Now I have to get a lawyer to go after those incompetent bunglers at hiive.
hiive can be a total ripoff!

March 15, 2024
Unprompted review
Rated 1 out of 5 stars

Not Worth One Star

My experience with Hiive has been nothing but a disaster.

1. Poorly designed user interface (cumbersome and messy).
2. Deals available on the platform but already 100% subscribed (waste of time).
3. Your investment may not go through even after signing an agreement with them (via Sydecar) and funding it before the funding deadline because it has been oversubscribed (not a trustworthy intermediary).
4. Poor communication from Hiive: even if your investment has no chance of being accepted, Hiive won't automatically and promptly inform you about it. So you will wire the funds in vain. Then, you need to go through the refund process (waste of time and money). The refund was processed right away by Sydecar, which is a good thing.

I cannot in good conscience recommend Hiive to any serious investor.

May 29, 2024
Unprompted review

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