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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability and smooth operation, often highlighting the ease of setup and overall user experience. Many people appreciate the fast response times from the support team, noting their helpfulness and professionalism in resolving issues. The staff are frequently commended for their attentive and solution-oriented approach, making interactions pleasant and stress-free. However, some customers reported dissatisfaction with the support process, mentioning difficulties with ticket management and slow resolution times for persistent issues. A few users also experienced service outages and found the support to be unresponsive or unable to identify root causes, leading to prolonged downtime and the need for new server instances.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers appreciate the responsive... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the team's... See more

User experience

Reviewers express high satisfaction with the user experience, highlighting the straightforward setup and... See more

Response time

People report positive experiences with response times. Many customers praise the fast and helpful support,... See more

Staff

Consumers consistently find the staff to be positive, highlighting their responsiveness, professionalism, and... See more

Based on these reviews

Rated 5 out of 5 stars

Several months ago I searched for small VPS for hosting of some network services (VPN, proxy, responsible DNS) and found Cloudzy as optimal ptovider (from a pile of suggested by AI and Google). H... See more

Company replied

Rated 5 out of 5 stars

Hello, dear colleagues. I use Cloudzy.com to seamlessly integrate my servers around the world. I like the prices, the stability, and the almost family-like atmosphere. I highly recommend Cloudzy.com T... See more

Rated 5 out of 5 stars

Everything is smooth , no security issues ddos attacks or anything like this , that could have had affected vps usage so far. One important Feature i'd really really appreciate you to have ,... See more

Company replied

Rated 5 out of 5 stars

have been using their services for over a year. best thing is paying with crypto! Although not many countries supported like large DCs like Hetzner, but their services are good quality and uptime i... See more

Company replied


Company details

  1. Cloud Computing Service
  2. Business to Business Service
  3. Cloud Storage Service
  4. e-Commerce Service
  5. e-Commerce Solution Provider
  6. Web Hosting Company

About Cloudzy

Written by the company

Cloudzy (formerly known as RouterHosting) is a cloud and VPS hosting provider with 15+ data centers all around the globe in Europe, America and Asia. Since our establishment in 2008, Cloudzy has been committed to delivering exceptional hosting solutions. Our NVMe SSD VPS plans are designed to offer unparalleled speed and performance, ensuring an optimal experience for our clients. We take pride in our extensive customer base, which includes over 12000 satisfied clients. They rely on Cloudzy for a multitude of purposes, such as automated Forex trading, streaming, remote access, game servers, website creation, and web application development. At Cloudzy, our commitment to affordability remains unwavering. We strive to offer competitive pricing without compromising on the quality of our services. We are dedicated to ensuring customer satisfaction by providing reliable cloud VPS backed by top-notch customer support. Join the ranks of our satisfied customers and experience the exceptional performance and reliability of Cloudzy's cloud VPS hosting services. Get in touch with us today to explore how we can support your hosting needs and take your online presence to new heights. Stay connected with us through our various social channels: YouTube, Facebook, Twitter & Medium.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

674 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

I like Cloduzy: "Strong performance", "Quick Support", "Great Value for the price"

I've been using various VPS services for my professional work over the years including PowerVPS, Cloudzy, MonoVM and Namespace.

Among them, cloudzy stands out as one of best.
The VPS spec are excellent , and the pricing is much lower compared to other providers with similar performance.

The overall functionality and system performance are great, making it very comfortable to use.

In addition, their "support team" is very responsive usually resolving issues within 30 minutes, which is impressive.

However, I've occasionally experienced minor issues such as network disconnections through Remote Desktop and unexpected suspensions. there are some inconveniences for advanced users but could be confusing for general users.

I like Cloduzy: "Strong performance", "Quick Support", "Great Value for the price"

June 7, 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you so much for your detailed and thoughtful feedback! We’re thrilled to know you appreciate our performance, pricing, and fast support. Your comments about occasional network issues and usability are also valuable — we’ll keep working to make the experience even smoother for all users.

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Rated 5 out of 5 stars

Excellent Experience

My experience with Cloudzy has been excellent.

I encountered a couple of early performance-related issues but both times the support tickets were explained and/or resolved extremely quickly and professionally.

This is my first experience with a VPS and thus far I would strongly recommend Cloudzy.

October 2, 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thanks for sharing your experience! We're glad our team could resolve the early issues quickly and professionally. It’s great to hear your first VPS experience is going well — we truly appreciate the recommendation!

Rated 5 out of 5 stars

Cloudy is the best hourly vps server…

Cloudzy is the best service provider offering hourly servers across various locations, with the great advantage of allowing payments in cryptocurrency."

September 30, 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thanks for the awesome feedback! We're glad you’re enjoying the flexibility, global coverage, and crypto payment option — we’re here to keep delivering top-notch service!

Rated 5 out of 5 stars

Very helpful support and good high quality VPS

The support team is very helpful, fast and competent. And the quality of the provided services are very good. For me a perfect balance of good support and fair prices.

September 29, 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for the great feedback! We're happy to hear the service and support have been a perfect fit — it means a lot to us!

Rated 5 out of 5 stars

Thanks very much for a trusted service

I've been using this service.
Last time, I needed to withdraw some balances on my account because of my personal issue.
The service team understood my issue and they accepted and refunded successfully.
I'm very glad and very satisfaction their service.
This time is the event that my trust gets higher.
Thanks again.
Bests

September 27, 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you for sharing your experience! We're really glad we could support you when it mattered — your trust means a lot to us. Always here whenever you need us!

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Rated 5 out of 5 stars

I’m currently hosting a small task with…

I’m currently hosting a small task with Cloudzy, and I haven’t experienced any issues so far. Everything works smoothly, and overall I’m fully satisfied with the service. Because of this, it’s a bit difficult for me to suggest any missing features or improvements that could make my work easier.

September 24, 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thanks for the thoughtful feedback! We're really glad everything's running smoothly and you're fully satisfied. That’s exactly what we aim for — and we’ll keep working to stay one step ahead in case your needs grow!

Rated 5 out of 5 stars

Nice works

Nice works, stable and good support.

September 22, 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thanks a lot! We're glad you're enjoying the stability and support — always here to keep it that way!

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Rated 5 out of 5 stars

Perfect

Perfect! Cloudzy.

September 22, 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you! We're glad to hear you're enjoying Cloudzy — always here to keep things running perfectly for you!

Rated 1 out of 5 stars

Extremely unreliable provider

Extremely unreliable provider. The VPS suffered from constant disruptions, making it impossible to rely on. My account was then suspended after PayPal froze a payment — something completely outside my control. They also refused to let me switch my payment method from PayPal to a VISA card, leaving me with no way to resolve the issue. In the end, I had no choice but to quit the platform.

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

The website is good in handling tasks…

The website is good in handling tasks with different customizable machines.
You can buy machines instantly and pay hourly.
It gives much flexibility for your work.

September 16, 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thanks for the feedback! We're glad the flexibility and instant setup are working well for you — it's great to hear the platform fits your workflow!

Rated 5 out of 5 stars

stable services and prefect and fast…

stable services , Fast and excellent support, Other than these two things, the rest isn't very important.

September 15, 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thanks for the great feedback! We're glad to hear the stability and support are hitting the mark — that’s what matters most, and we’re here to keep it that way!

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Rated 5 out of 5 stars

Great experience

Great experience
fast and stable

September 13, 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thanks for the feedback! We're glad you're enjoying the fast and stable experience — always here to keep it that way!

Rated 5 out of 5 stars

Amazing Team

Amazing support, Amazing servers, not a single complaint.

September 13, 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you so much! We're thrilled to hear everything’s been running smoothly — that’s exactly what we aim for!

Rated 5 out of 5 stars

best service

best service, highly recommended

September 11, 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you! We really appreciate the recommendation — glad you're enjoying the service!

Rated 5 out of 5 stars

Quick response and equal resolution

Quick response and equal resolution.
Still configuring, but in testing, the server is extremely fast, as are network connections.

September 7, 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thanks for the feedback! We're glad the setup and speed are meeting your expectations so far — let us know if you need anything during configuration!

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Rated 5 out of 5 stars

Great service

Easy, high performance, 99.9 uptime, cheap and good support

September 1, 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thanks for the great summary! We're happy to hear the performance, uptime, and support are hitting the mark — always here to keep it that way!

Rated 5 out of 5 stars

Reliable

Reliable, robust service... Highly recommend it.

September 5, 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thank you! We're glad you're enjoying the reliability — really appreciate the recommendation!

Rated 5 out of 5 stars

Great connection

Great connection! I've been using it for about 4 months and it's been great so far, our server's users are delighted with the low ping we offer thanks to this service.

September 2, 2025
Unprompted review
Cloudzy logo

Reply from Cloudzy

Thanks for sharing! We're thrilled to hear your users are enjoying the low ping and smooth connection — that’s exactly what we aim to deliver!

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