We enquired about one of Cluttons listings, were greeted very quickly by Matt, who showed me the property within 2 hours and helped me through the offer forms on the spot. There were a few frictions o... See more
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Company details
- Real Estate Agents
- Property Management Company
- Real Estate Agency
- Real Estate Consultant
- Real Estate Rental Agency
Written by the company
When it comes to selling or letting your home, we help make it stand out from the ordinary. At Cluttons, we market your home as we would our own, going the extra mile to secure a sale, or find a dependable tenant. In fact, it’s our purpose to help you make the most of your home’s value and guide you through every step of your property journey with us. With a strong emphasis on personal service, we listen to understand what you want to achieve and will always provide objective advice, with the intent on building a long-term and trusted relationship.
Contact info
Yarnwicke, 119-121 Cannon Street, London, EC4N 5AT, London, United Kingdom
- +44 (0)20 3936 5504
- customerfeedback@cluttons.com
- www.cluttons.com
Replied to 100% of negative reviews
Typically replies within 1 week
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Professional
Professional, knowledgeable and timely support and advice throughout the sale process. In particular chasing things through and monitoring the whole chain. Much appreciated.
The team at Cluttons Wapping went above…
The team at Cluttons Wapping went above and beyond on helping progress my sale. Their communication was excellent. Always helpful and keeping me informed when necessary. Highly recommended!
Very smooth London rental
Very smooth working with them on a rental in London from beginning to end.
Efficient and helpful
Abby and Laura helped us through our recent flat purchase which helped to ease the pain of a prolonged process considerable. They helped us to find a rental while we waited and kept us updated on any information they received from the Seller which was helpful. Thank you to all the Cluttons Wapping team!
A very professional team
A very professional team, with strong knowledge of the local property market. Very attentive to the clients requirements. Highly recommended
A genuine pleasure to work with!
A genuine pleasure to work with! We've had a handful of bad experiences trying to sell our flat, but Cluttons have been a real joy to work with. The handover from sales to lettings was seamless and they're such a helpful, friendly, accessible team. Big thanks to Lucy, Charlotte, Gemma and team.
Fantastic estate agents
George and Bryn were brilliant throughout, and navigated all aspects of the selling process with urgency and professionalism throughout
The team were professional in selling…
The team were professional in selling our property. The photographs and display in the window of their Tower Bridge office were excellent. They always had staff who were dressed well, spoke well and answered the calls and knew about the property when going in person to their office (unlike other Agents we had initially instructed). After viewings, they gave us detailed feedback which was helpful and they handled our buyers extremely well during a less than easy selling market time.
Landlords beware.
Renter - chose to move out because of experience of managing agent renewing contract for own financial gain and manipulating everything we as tenants said.

Reply from Cluttons
great experience
I had a great experience with this agency. The managers are helpful, always in touch and make follow ups regularly
Great experience!
Cluttons was great to work with when we bought our flat in January! Bryn Jenkins was a wonderful agent, always helping coordinate with the sellers and ready to respond to all of our questions!
Honest and responsive
As a buying agent I worked closely with George for over two years to secure a particular unit within Butlers Wharf for our client. He was very responsive and trustworthy and it was a pleasure to work with him. I am pleased to say it lead to a very successful outcome for his client and ours.
Great service, very helpful
Cluttons was very helpful throughout the process and Bryn Jenkins was a great agent to work with - responsive and happy to help coordinate with the sellers.
Justice was great!
Great service! Justice helped me a lot and was professional, patient, and easy to work with. I’m very happy with the experience and would recommend.
Alkiviadis Kavouras is an excellent…
Alkiviadis Kavouras is an excellent residential support executive. He is a credit to Clutton's, with his keen attention to detail, his unceasing committment to delivering, his rapid response and follow-up, his integrity and complete reliability. Working with Alkis is a consistent pleasure, and I have a feeling of confidence and of being in secure hands. Thank you!
We purchased a flat through Cluttons…
We purchased a flat through Cluttons Tower Bridge and received excellent guidance and support. We are first time buyers in the UK and benefitted greatly from the excellent communication from the agent, Bryn Jenkins.
Bek Aripov Agent Review
We recently completed a purchase of a property that Cluttons marketed. Our agent, Bek Aripov from the Paddington Office was very supportive and proactive in keeping the progress of the transaction going. He was also very responsive to concerns, or points that need more clarity, which he was quick and accurate in addressing.
Utterly Disappointing Experience with Cluttons
My experience with Cluttons has been nothing short of frustrating and deeply disappointing. From the very beginning, communication was extremely poor, and promises were not kept. I was told that my property was ready to move into which turned out to be completely untrue.
After moving in, I discovered that the heating and hot water weren’t working, amongst many other things. Despite countless emails and phone calls over the course of three weeks, I received minimal responses and no real urgency from their side. By the time the issue was finally resolved, I had already fallen ill due to the lack of heating.
Other problems with the flat were only acknowledged after nearly five weeks of persistent chasing, and it was only when I mentioned involving the council that things began to move forward. The lack of accountability, professionalism, and basic respect for tenants’ time is unacceptable.
If you’re considering renting through Cluttons, I would strongly advise doing a thorough inspection before agreeing to move in and if possible I would recommend looking for another property altogether.
Overall, Cluttons has demonstrated a complete disregard for communication, tenant well-being, and basic property management standards. I would not recommend them to anyone.

Reply from Cluttons
Bhavika is a nice advisor
Bhavika is a nice advisor. She was friendly and professional. I successfully got the place to rent thanks to her.
I’ve recently just moved from Australia
I’ve recently just moved from Australia to London and i am exploring potential areas we’d like to move to and I had a great conversation with Justice at Cluttons Islington. She was so friendly & knowledgeable and really gave us great advice on the rental market in London. Thank you Justice & Cluttons!
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