CMC Invest Reviews 288

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the service for its speed and efficiency, especially regarding ISA transfers, which many found to be exceptionally quick and smooth compared to other providers. People also appreciate the user-friendly app, describing it as simple, straightforward, and easy to navigate, with many finding it helpful for tracking transfers and staying informed. However, some people were not happy with the payment process, noting delays and arbitrary confirmations when trying to withdraw funds, despite deposits being fast. There were also occasional reports of slow response times to messages, with some customers receiving no replies or acknowledgments.

What people talk about most

Service

Reviewers mention positive feedback about service, particularly praising the speed and efficiency of ISA... See more

Payment

People report ambiguous experiences with payment. While some customers found depositing money and opening... See more

User experience

Users describe positive interactions with the user experience, often highlighting the app's intuitive design... See more

Application

Customers had positive experiences with the app, finding it well-laid out, intuitive, and easy to use for... See more

Response time

Customers consistently note ambiguous experiences with response times. Many reviewers report significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm very happy with my experience of using CMC Invest so far. From transferring an existing cash Isa to them, to making my first deposit. This was all done very quickly compared to other providers I a... See more

Company replied

Rated 4 out of 5 stars

Banking made easy and straightforward with competitive interest rates. Cash ISA transfer in was quick and easy using mobile app. UI is basic, but functional. In app messaging fast and effective provid... See more

Company replied

Rated 4 out of 5 stars

Was amazed at the speed of my ISA transfer to thanks to CMC and Moneybox for that. Opening up the account with the app was a bit tricky and frustrating but got there eventually. Very good interest r... See more

Company replied

Rated 4 out of 5 stars

On wednesday 24 september I withdrew money from my CMC cash isa account to be transfered into my normal bank account to help me pay my bills. That type of transaction usually appears as 'Bank credi... See more

Company replied


Company details

  1. Investment Service
  2. Investment Company
  3. Stock Broker

Written by the company

CMC Invest UK is an award-winning app, backed by 30+ years of financial experience and proprietary end-to-end technology. With our transparent and straight-forward subscription plans, you’ll have access to ISAs, Self-invested Personal Pension, General Investment Account, 4,500+ shares, ETFs and funds, multi-currency wallets, commission-free investing (other charges may apply) – and more. When you invest, your capital is at risk. Tax treatment depends on your individual circumstances & may change in the future.


Contact info

3.8

Great

TrustScore 4 out of 5

288 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Not bad …

I decided to give CMC a go as the 90 day bonus rate was good but within a few weeks of the latest BofE interest rate cut CMC has finally reduced their rate, so in effect my rate is dropping now but in 90 days when the bonus rate goes the lower interest rate will push CMC down the interest table somewhat bearing in mind the cash ISA money is in QMMFs so the compensation scheme which covers £85k will not necessary cover the full amount, albeit QMMFs are fairly safe as safe can be. Having said this the app is good easy to navigate.

August 28, 2025
CMC Invest logo

Reply from CMC Invest

Hello,
Thanks for your review! We appreciate your thoughts on rates and it’s great to hear you’ve found the app easy to use and navigate.

Rated 2 out of 5 stars

Ridiculous drop in ISA rate…

BoE reduce base rate by 25 basis points and yet CMC reduce rate by 64 basis points; time to move on when and if you think 3.95% on an ISA is good

August 26, 2025
CMC Invest logo

Reply from CMC Invest

Hello Andrew,
We’re sorry to hear you’re disappointed with the ISA rate change. While rates don’t always move in line with the Bank of England base rate, we understand your frustration and have shared your feedback with our team.

Rated 1 out of 5 stars

wouldn’t touch this company with a ten-foot pole

I was recommended CMC for a joint investing account and everything seemed fine at first. The real problems started when we decided to withdraw our funds.

CMC have demanded endless documentation and, despite months of paperwork proving our identity, they are still holding our money. The latest issue? Apparently, our handwritten signatures “don’t match.” I’ve explained that we are not robots and that signatures naturally vary, but they continue to delay.

It feels like they are keeping our money ransom, and I now have to fight tooth and nail just to get back what is mine.

It takes a lot for me to write a review especially a negative one but based on my experience I wouldn’t touch this company with a ten-foot pole.

**UPDATE - They finally released funds. It was definitely a joint account so not sure why CMC said they don't offer them. Maybe they don't offer them now but they gave us one in the past.

August 27, 2025
Unprompted review
CMC Invest logo

Reply from CMC Invest

Hello Jess,
We’re really sorry to read about your experience and how stressful this has been for you. We did reach out for more information so we could properly investigate, but we haven’t yet received a reply.

Just to clarify, we don’t currently offer joint investing accounts, so we’d like to make sure there hasn’t been a misunderstanding. If you’re still having trouble with a withdrawal, please do get in touch with our support team directly with your account details - we want to get this resolved for you as quickly as possible.

Rated 5 out of 5 stars

Easy to set up Cash ISA using app

Easy to set up Cash ISA using app. Transfer in from previous provider was straightforward and much quicker than I had expected.

August 21, 2025
CMC Invest logo

Reply from CMC Invest

Hello John,
Great to hear your Cash ISA was easy to set up and that your transfer went through quicker than expected. Thanks for taking the time to share your experience!

Rated 5 out of 5 stars

Very easy to use and set up

Very easy to use and set up! Good rates!

August 15, 2025
CMC Invest logo

Reply from CMC Invest

Hello,
Thanks for the great feedback! We’re really pleased you found it easy to set up and are happy with the rates.

Rated 5 out of 5 stars

Opening a cash isa

Opening a cash isa and transferring funds from another supplier was easy and quick. Done in 4 working days.
Very impressed

August 13, 2025
CMC Invest logo

Reply from CMC Invest

Hello Nic,
Thanks for sharing your review. We’re glad your cash ISA transfer was quick and easy, and that you’re impressed!

Rated 5 out of 5 stars

Thus far….all very good and seamless…

Thus far….all very good and seamless transfer with enticing interest rate 👍👍👍

August 20, 2025
CMC Invest logo

Reply from CMC Invest

Hello,
Thanks for your feedback! We’re glad the transfer was seamless and that you’re enjoying the interest rate.

Rated 5 out of 5 stars

Great App

Great App, easy to set-up and navigate. I transferred an ISA and it was very straightforward and fast with updates at every stage.

August 19, 2025
CMC Invest logo

Reply from CMC Invest

Hello,
Thanks for the great review! We’re glad you found the app easy to use and that your ISA transfer was smooth and speedy.

Rated 4 out of 5 stars

TRUST

All good. Thus far. It’s an App, not my mattress so I assume my money is safe 😉

August 19, 2025
Unprompted review
CMC Invest logo

Reply from CMC Invest

Hello,
You’re right - your money is safe with us, even if it’s not tucked under your mattress! Thanks for the review.

Rated 5 out of 5 stars

Respond quickly to messaging

Respond quickly to messaging. Money goes into the ISA quickly. Super speedy transfer in from cash ISA elsewhere. Surprised how quick they are to respond and seem very friendly. Great service so far. Haven’t tried taking any out yet hoping I can leave it to build. Thank you.

August 15, 2025
CMC Invest logo

Reply from CMC Invest

Hello Jeff,
Thanks for the great review! We’re glad your ISA transfer was quick and our team could help.

Rated 5 out of 5 stars

ISA transfer

The ISA transfer was completed in 3 days which was great.

August 13, 2025
Unprompted review
CMC Invest logo

Reply from CMC Invest

Hello Charles,
Thanks so much for your review! We're so pleased to hear your transfer went through so quickly.

Rated 5 out of 5 stars

Easy to invest

Easy to invest , easy to communicate with and good interest rate

August 11, 2025
CMC Invest logo

Reply from CMC Invest

Hello,
Thanks for the feedback, glad that you've found it simple to use!

Rated 5 out of 5 stars

Transferred an existing ISA into CMC

Transferred an existing ISA into CMC. Straightforward process and kept update throughout. No issues

August 12, 2025
CMC Invest logo

Reply from CMC Invest

Hello,
We're so glad to hear about your experience, thank you for sharing!

Rated 5 out of 5 stars

Seamlessly Simple

I “ transferred in” from another company and the experience was most satisfactory. The whole thing was done within a week.
With regard to the App, I would like to see the daily monetary value of the interest paid in addition to the running total.

August 1, 2025
CMC Invest logo

Reply from CMC Invest

Hello Raymond,
Thanks for sharing your experience! Great to hear your transfer went smoothly and we'll pass your feedback on daily monetary value to the team.

Rated 2 out of 5 stars

Requested partial transfer from…

Requested partial transfer from previous Isa provider but instead received full transfer!

August 8, 2025
CMC Invest logo

Reply from CMC Invest

Hello Steven,
Thanks for your feedback. Your previous provider only supports full transfers, not partial ones, and they should’ve communicated that to you. If you have any other questions, please don't hesitate to reach out support@cmcinvest.com or drop a message via the app.

Rated 5 out of 5 stars

Quick transfer

Quick transfer, some delays at delivering provider which was to be expected. Very happy with service.

August 8, 2025
CMC Invest logo

Reply from CMC Invest

Hello Jason,
Thanks for the 5-star review and kind words! We're so glad you are happy with our service.

Rated 1 out of 5 stars

Excessive generosity in the allocation of funds may appear unrealistic.

Once my premium membership expired, I was taken aback to realize that the service would be costing me a total of £25 per month. Upon this realization, I promptly closed my account and transferred my investments elsewhere. Despite having requested the transfer of my pension investment to another provider 2 months ago, there has been no progress. They are quick to blame the other pension provider, CMC, who are holding onto my funds and charging premium account fees despite my request for closure. This unethical behavior is clearly not in line with FSA standards. I strongly advise avoiding this organization unless you have a penchant for giving away your money without receiving anything in return. To make matters worse, even after withdrawing all my other investments, my account is now showing a negative balance, which I suspect is an unjust charge for a premium account that should have been closed immediately upon request.

August 7, 2025
Unprompted review
CMC Invest logo

Reply from CMC Invest

Hello João,
Thank you for sharing your experience. We’re sorry for the frustration this caused. Our team has already been in touch and I’m glad to confirm the matter has now been resolved. If you have any other questions, please don’t hesitate to reach out - we’re always happy to help.

Rated 5 out of 5 stars

Easy opening Cash ISA & quick…

Easy opening Cash ISA & quick transferring in 2 existing ones.

August 1, 2025
CMC Invest logo

Reply from CMC Invest

Hello Simon,
Great to hear opening and transfers were nice and easy - thanks for sharing!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look