Zero stars! Absolutely horrendous service. Booked an iftar dinner cruise this month (March 2026) and was told that it was cancelled after taking my money. I asked for a refund and was told they only g... See more
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Highly recommend, it made booking trips in Dubai a lot easier and quicker you just check availability with Cobone then book via WhatsApp very good way to do it We also had an issue with one of our... See more
Company replied
OASIS PALM FLOATING - Went yesterday (29/10/23). * Pickup Location in Voucher is wrong * Poor maintenance of cruise. * No one will use washrooms other than staffs.
Company replied
Breakfast menu was not international it was only arabic. Only 3 main dishes all were arabic. Bakery items was not fresh all croissants were completely dry. Overall 5 out of 10.
Company replied
Company details
Written by the company
Launched in July 2010 in Dubai, Cobone is the Middle East’s biggest 'daily deals', or group buying, site featuring daily deals on the best things to do, see, eat and buy in the UAE and Saudi Arabia. We have offices in Dubai and Jeddah and employ over 60 staff of over 20 different nationalities, who work hard every day to find you the best savings we can. With over 2.6 million Cobone vouchers bought, we’ve saved our users over $172 million in our 5 year history. We’ve been an innovative leader during this time in the development of transactional E-commerce in the Middle East. Cobone.com is owned by ME Digital Group FZ LLC, a specialist Middle East digital businesses with key expertise in E Commerce and marketing to women. ME Digital Group has interests in the online publishing, content and services industry, including global women’s expat community site, ExpatWoman.com.
Contact info
903, DSC Tower, 478813, Dubai Studio City, U.A.E.
- 045562000
- it@cobone.com
- cobone.com
2.8
Average
63 reviews
Hasn’t replied to negative reviews
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Very good offers available for…
Very good offers available for entertainment, dining and staycations
August 21, 2024
Unprompted review
Reply from Cobone
Hi Adrien,
We do appreciate your Review and Comment wishing we will be always up to our valued customer's expectations.
Thank you for taking the time to add your valuable review, comment, and your kind words.
Best Regards,
Cobone Customer Success Team.
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Appalling customer service
Appalling customer service, illegal practices
Called to get a credit stored on my account which their fine pint clearly stipulate but yet they refused. Bench of money grabbers shame on you!
July 12, 2024
Unprompted review
Reply from Cobone
Hi Red,
We do apologize for any inconvenience you may have experienced, Whilst we always value all our customers and their feedback, we would appreciate it if you could provide us with the precise details of your concern and the points that you would like to share with Cobone as we couldn’t find any communication with us via chat or email, and we assure you that the same will be discussed and responded to accordingly.
Please share your feedback at: support.cobone@cobone.com
Best Regards,
Cobone Customer Success Team
Reply from Cobone
Hi Rafique,
We appreciate your valuable Comment & Review wishing we will always be up to our valued customer's expectations.
Thank you again for taking the time to add your kind words and valuable comments & reviews.
Cobone Customer Success Team
Terrible they are scammers
Sure thing! Here's the review:
"I recently rented a jetski this comaoany in Dubai and it was a nightmare! The company accused me of damaging the jetski when I didn't even touch it. They tried to scammed me into paying for damages . These people are fraudsters, and I strongly advise against using their services. Stay away and save yourself the headache and money!"
June 9, 2024
Unprompted review
Reply from Cobone
Our Valued Customer,
Please accept our apologies for any inconvenience experienced or any discomfort you have been through, we do understand completely the situation and we do not accept such behavior from our merchants.
Kindly note that we will take the issues raised by you very seriously and we guarantee that such experiences will not occur in the future.
If you would like to share more details via email so we can start our investigation and do the necessary, that would be highly appreciated.
Please share the case with us at: support.cobone@cobone.com.
Best Regards,
Cobone Customer Success Team.
ITS was Good discount just avail IT
ITS was Good discount just avail IT
Just come the spa Center and you be satisfy
June 7, 2024
Unprompted review
Reply from Cobone
Hi Felezardo,
We appreciate your valuable Comment & Review wishing we will always be up to our valued customer's expectations.
Thank you again for taking the time to add your kind words and valuable comments & reviews.
Cobone Customer Success Team
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Reply from Cobone
Hi Abdelrahman,
We appreciate your valuable Comment & Review wishing we will always be up to our valued customer's expectations.
Thank you again for taking the time to add your kind words and valuable comment & review.
Cobone Customer Success Team
Good breakfast with amazing price
It's really good option for the price... In overall the food is 7.5 out of 10 . This if we didn't consider the price. If we consider the price it's 9.5 out of 10
May 18, 2024
Unprompted review
Reply from Cobone
Hi Ahmed,
We appreciate your valuable Comment & Review wishing we will always be up to our valued customer's expectations.
Thank you again for taking the time to add your kind words and valuable comment & review.
Cobone Customer Success Team
Great deal...we had fun and excitement…
Great deal...we had fun and excitement for the whole day activities... 😄
April 14, 2024
Unprompted review
Reply from Cobone
Hi Whyn,
We appreciate your valuable Comment & Review wishing we will always be up to our valued customer's expectations.
Thank you again for taking the time to add your kind words and valuable comment & review.
Cobone Customer Success Team
Reply from Cobone
Hi Yogesh,
We appreciate your valuable Comment & Review wishing we will always be up to our valued customer's expectations.
Thank you again for taking the time to add your kind words and valuable comment & review.
Cobone Customer Success Team
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Amazing Eid offers the restaurant was…
Amazing Eid offers the restaurant was great also the staff were so polite and friendly.
April 9, 2024
Unprompted review
Reply from Cobone
Hi Mohamed,
We appreciate your valuable Comment & Review wishing we will always be up to our valued customer's expectations.
Thank you again for taking the time to add your kind words and valuable comment & review.
Cobone Customer Success Team
The application is easy
The application is easy and covers a very wide network of service providers
March 31, 2024
Unprompted review
Reply from Cobone
Hi Sami,
We do appreciate your Review and Comment wishing we will be always up to our valued customer's expectations.
Thank you again for taking the time to add your valuable review and comment.
Cobone Customer Success Team
We cannot say its iftar
We cannot say its iftar.
There was nothing arragement for iftar breaking fast.
There was no date or water on the table
Not good for iftar brakefast
March 28, 2024
Unprompted review
Reply from Cobone
Hi Amjad,
please accept our apologies for any inconvenience caused.
Whilst we sincerely value your feedback, we would appreciate it if you could provide us with the precise details of your concern and the points that you would like to share with Cobone, and we assure you that the same will be discussed and responded to accordingly (support.cobone@cobone.com)
Cobone Customer Success Team.
Special application with amazing promotions
The application offers a lot of promotion and it's so easy to use
March 16, 2024
Unprompted review
Reply from Cobone
Hi Firas,
We do appreciate your Review and Comment wishing we will be always up to our valued customer's expectations.
Thank you again for taking the time to add your valuable review and comment.
Cobone Customer Success Team
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Extremely bad support!
Very Unsatisfied with their support!
I purchased 7 coupons from them, i send them an email and told them i received the vouchers but I need invoice, INVOICE plain English! Online chat support could not understand or help, i send their support an email asking the exact same thing only the receive a response after many hours, sending me the vouchers and trying to teach me how to access them! I say Invoice again INVOICE, what every business should have, I explain individual vouchers won't work in our finance they want invoice because i purchased quantities.... Nothing but silence!
March 12, 2024
Unprompted review
Reply from Cobone
Hi Chady,
We appreciate the feedback you provided and apologize for any inconvenience caused. It is always a pleasure to hear from our valuable customers like you, and we value your feedback.
Please note that we have carefully reviewed your case and there was no delay in responding to you. Our customer service team is currently working with the merchant to address your concern.
Please check your email for further updates, and feel free to contact us if you require any further assistance.
Best regards,
Cobone Customer Success Team
It is easy and worthy thank you so much
February 27, 2024
Unprompted review
Reply from Cobone
Hi Huda,
We do appreciate your Review and Comment wishing we will be always up to our valued customer's expectations.
Thank you again for taking the time to add your valuable review and comment.
Cobone Customer Success Team
Amazing user experience
A great place to get the best offer on my favorite selection of services, highly recommended
January 19, 2024
Unprompted review
Reply from Cobone
Hi Hany,
We do appreciate your Review and Comment wishing we will be always up to our valued customer's expectations.
Thank you again for taking the time to add your valuable review and comment.
Cobone Customer Success Team
My experience was nice with Cobone
My experience was nice with Cobone, I tried them two times and it went smoothly and amazingly!
Everything was clear in the website!
Couldn’t ask for more!
January 11, 2024
Unprompted review
Reply from Cobone
Hi Sidra,
We do appreciate your Review and Comment wishing we will be always up to our valued customer's expectations.
Thank you again for taking the time to add your valuable review and comment.
Cobone Customer Success Team
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I recommend using this app as you can…
I recommend using this app as you can save money and try new places like restaurants, hotels and Children's activities
May 18, 2023
Unprompted review
Reply from Cobone
Hi Hazem,
We do appreciate your Review and Comment wishing we will be always up to our valued customer's expectations.
Thank you again for taking the time to add your valuable review and comment.
Cobone Customer Success Team
Hassle free staycation…
I bought off Cobone for me and my wife to go to Cove rotanna.
Easy process on the website, the hotel operation was smooth. They had a section for cobone customers on arrival.
Overall great price, simple to use can't complain.
January 13, 2024
Unprompted review
Reply from Cobone
Hi James,
We do appreciate your Review and Comment wishing we will be always up to our valued customer's expectations.
Thank you again for taking the time to add your valuable review and comment.
Cobone Customer Success Team
Outstanding platform
I am using this website and application since 2012 and it’s the most beautiful place to get real and pure offers.
January 17, 2024
Unprompted review
Reply from Cobone
Hi Ahmed,
We do appreciate your Review and Comment wishing we will be always up to our valued customer's expectations.
Thank you again for taking the time to add your valuable review and comment.
Cobone Customer Success Team
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