If I could put 10 stars I would! The lady i spoke with was absolutely amazing and so understanding and kind. Wished me luck on my driving test and was incredibly helpful. I’ve had bad experiences with... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Abby was really helpful and polite , helped me with updating my account. Thank you Abby and also Collingwood has been really good and gives you time to pay your insurance on time assisting with a free... See more
Company replied
I spoke to a lady today, I can’t quite remember her name I think it began with a ‘L’, but she got me sorted really quickly. She even gave me advice about having a paracetamol and two bananas before my... See more
Company replied
Today I spoke with georgie she was absolutely brilliant, kind and friendly explained everything perfectly and made the experience very smooth! Honestly chuffed she was the one who took my call after b... See more
Company replied
Company details
About Collingwood Learner Driver
Written by the company
Learner Driver Insurance
We're Collingwood Insurance, an award winning Learner Driver Insurance provider offering Short-term and Annual insurance options.Our Learner Insurance helps provisional licence holders get extra driving practice in their own car, or in a friend or family member’s car, with no risk to the vehicle owners policy!
With Collingwood there's no black box to install in your car and there's no curfew on when you can learn to drive.
Plus, our insurance covers you to take your driving test in your own car!
Get a quote at the links below and start learning to drive today.
Additional benefits of Collingwood Learner Driver Insurance:
- Free Courtesy Car*
- Add a Parent or Spouse
- Accelerated No Claims Bonus**
- Windscreen Cover*
- Reduced Excess Using Approved Repairers
- UK Call Centre
- Immediate Online Documentation
- 24 Hour Claims Helpline
- Flexible Payment Options
- Optional Personal Accident Cover
- Optional Breakdown Cover
- Optional Key Cover
*Depending on the level of cover chosen **Terms conditions and underwriting criteria apply
Contact info
Collingwood House, NE29 6AR, North Shields, United Kingdom
- 0345 470 0014
- learners@collingwood.co.uk
- collingwoodlearners.co.uk
4.6
Excellent
17K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Collingwood Learner Driver
Hi Israh,
Thank you so much for your kind words!
We’re delighted to hear that Nick was able to assist you in a polite and efficient manner.
Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards
The Collingwood Team
Kinda and helfull staff
I spoke to a guy on the phone to sort out insurance really helpful and polite
August 7, 2026
Reply from Collingwood Learner Driver
Hi AT,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Have a Great Day
The Collingwood Team
Amazing
Rob was an amazing, informative and helpful individual. It was so straightforward and a stress free process, all thanks to Rob.
Thank you so much
August 7, 2026
Reply from Collingwood Learner Driver
Hi Rehman,
Thank you so much for your kind words!
We’re delighted to hear that Rob was able to assist you in a polite and efficient manner.
Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards
The Collingwood Team
Lorna was fantastic
Lorna was fantastic. Clear and friendly and able to help. Great service.
August 7, 2026
Reply from Collingwood Learner Driver
Hi Paul,
Thank you so much for your kind words!
We’re delighted to hear that Lorna was able to assist you in a polite and efficient manner.
Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards
The Collingwood Team
Easy to deal with and a good price
July 31, 2026
Reply from Collingwood Learner Driver
Hi Neal,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Have a Great Day
The Collingwood Team
Excellent value for money for learners…
Excellent value for money for learners and always speak to friendly helpful members of staff.
July 31, 2026
Reply from Collingwood Learner Driver
Hi C Murray,
Thank you so much for your kind words!
We’re delighted to hear that we were able to assist you in a polite and efficient manner.
Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards
The Collingwood Team
Cheap price.
Cheap price.. hassle free and upfront Received lots of emails over the term of the policy with helpful guides for learner drivers. Exceptionally courteous on the phone if you have to speak to them. Even wished my Daughter happy birthday and congratulated her when she passed her test.
August 7, 2026
Reply from Collingwood Learner Driver
Hi David,
Thank you so much for your kind words!
We’re delighted to hear that we were able to assist you in a polite and efficient manner.
Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards
The Collingwood Team
Spoke to Natasha to extend car…
Spoke to Natasha to extend car insurance for another month, she was so professional, very helpful and answered my questions. Super service, great price for learner drivers, would highly recommend. Thankyou Natasha for all your help.
August 5, 2026
Unprompted review
Reply from Collingwood Learner Driver
Hi Aileen,
Thank you so much for your kind words!
We’re delighted to hear that Natasha was able to assist you in a polite and efficient manner.
Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards
The Collingwood Team
Amazing customer service!
I had some issues with my understanding but phoned the customer service number and spoke to a lovely woman called Abi (unsure on the spelling). She’d only been there a few weeks but was absolutely spot on and so helpful!
July 31, 2026
Reply from Collingwood Learner Driver
Hi,
Thank you so much for your kind words! We’re delighted to hear that Abi was able to assist you in a polite and efficient manner. Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards
The Collingwood Team
Total fraud Don't even think about…
Total fraud Don't even think about taking student insurance from them The biggest scam ever created by bypassing this insurance company at all costs
July 6, 2026
Unprompted review
Reply from Collingwood Learner Driver
Hi Damian,
Thank you for taking the time to leave a review and we’re sorry to hear that you were unhappy with the service we provided.
We’ve asked Trustpilot to reach out to you to help us identify your policy, and in the meantime, please bear with this brief acknowledgement.
Kind Regards
The Collingwood Team
Been great
Been great, has saved loads vs the cost of private lessons. Taking my son out knowing he is fully insured is great, driving his own car too.
August 7, 2026
Unprompted review
Reply from Collingwood Learner Driver
Hi Matthew,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Have a Great Day
The Collingwood Team
If I could put 10 stars I would
If I could put 10 stars I would! The lady i spoke with was absolutely amazing and so understanding and kind. Wished me luck on my driving test and was incredibly helpful. I’ve had bad experiences with previous insurance companies so this felt like a breath of fresh air!
August 7, 2026
Unprompted review
Reply from Collingwood Learner Driver
Hi Eleanor,
Thank you so much for your lovely review and for sharing your positive experience with Collingwood.
Our team works had to create a great experience for all our customers and we appreciate your kind words.
We look forward to helping you in the future with any support you may need and wish you well in your endeavours to becoming a full licence holder.
Kind Regards
The Collingwood Team
fantastic customer service
August 7, 2026
Reply from Collingwood Learner Driver
Hi Simone,
Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us!
If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help.
Have a great day!
The Collingwood Team
Reply from Collingwood Learner Driver
Hi Vikki,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Have a Great Day
The Collingwood Team
The lady Gorgie was very polite and…
The lady Gorgie was very polite and explained everything well .
August 7, 2026
Reply from Collingwood Learner Driver
Hi Dean,
Thank you so much for your kind words!
We’re delighted to hear that Gorgie was able to assist you in a polite and efficient manner.
Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards
The Collingwood Team
I spoke to Luke and he kept me on the…
I spoke to Luke and he kept me on the swing of things top man much appreciated need more people like this in the world
August 7, 2026
Reply from Collingwood Learner Driver
Hi Zac,
Thank you so much for your kind words!
We’re delighted to hear that Luke was able to assist you in a polite and efficient manner.
Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards
The Collingwood Team
Fantastic service for provisional licence insurance
Really easy to arrange insurance for my daughter with her provisional licence, excellent advisor , great service and price. Thank you
August 6, 2026
Reply from Collingwood Learner Driver
Hi Lina,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Have a Great Day
The Collingwood Team
Helpful customer service
Carol and a few other colleagues have been helping me with my insurance the last couple days and was very Patient and understanding when assisting me and exploring all my options
August 6, 2026
Reply from Collingwood Learner Driver
Hi Nabiha,
Thank you so much for your kind words!
We’re delighted to hear that Carol was able to assist you in a polite and efficient manner.
Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards
The Collingwood Team
Reply from Collingwood Learner Driver
Hi,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Have a Great Day
The Collingwood Team
You cannot get insurance without…
You cannot get insurance without jumping through hoops that get smaller and are on fire
August 6, 2026
Reply from Collingwood Learner Driver
Hi Dave,
Thank you for taking the time to leave a review. We are sorry to hear that you were disappointed with your experience and appreciate you sharing your feedback with us.
As a business authorised and regulated by the Financial Conduct Authority (FCA), we have a responsibility to ensure that customers are provided with all key information about their policy before making a purchase. This includes explaining important terms, conditions, exclusions, fees, and other relevant details so customers can make an informed decision and fully understand the product they are buying.
If you would like to discuss your experience in more detail, please do not hesitate to contact us directly. We would welcome the opportunity to address your concerns and answer any questions you may have.
Kind regards,
The Collingwood Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.