I designed my own decal for my caravan on the Colour Frog website, including importing some graphics I'd purchased. The designing was fairly straightforward and I was delighted with the finished produ... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely Brilliant!! Ordered an exterior business sign with very specific colour codes. I emailed the team straight after placing my order and gave them the colour codes, asking if they could use t... See more
All aspects of getting dibonds printed was excllent and a small printing fault was reprinted promptly without any drama. Would definitely use again. One caveat is postal cost using fedex, who are a ho... See more
Much cheaper than alternative suppliers Much simpler process to submit design Much simpler ordering process Much faster supply of finished article Much better for small batch runs What's not to... See more
Company details
About Colour Frog
Written by the company
Printed signs, banners and self-adhesive graphics
Low £20 Minimum Order
FREE Delivery
No Setup Fees
No Design Fees
Fast Delivery
Design Online!
Contact info
Vale Road, PE23 5HE, Spilsby, United Kingdom
- 01790 75 58 58
- sales@colour-frog.co.uk
- colour-frog.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Uploaded artwork at strongTwice the price of Solopress and poor customer service resolution
Uploaded artwork at strong resolution, arrived printed super pixelated. Nobody used common sense and thought ah maybe we should get this looked at before print. Twice the price of Solopress and poor customer service
October 9, 2025
Unprompted review
Reply from Colour Frog
Hi Thomas,
Following up on our conversation on Friday, we want to personally extend my sincere apologies for the quality of the banner you received. After reviewing the order, we can confirm that the original artwork file submitted was a JPEG measuring only 55x25mm. When this image was enlarged to the required banner size of 3660x1800mm, it unfortunately resulted in severe pixelation and loss of clarity.
In this instance, our design team should have identified that the artwork resolution was insufficient and escalated the matter to our Customer Service team so that we could contact you to request a vector-drawn, high-resolution version of your artwork. This would have ensured that the final product met the professional standards we strive to deliver. I completely understand how disappointing this must have been, and we take full responsibility for the oversight.
As discussed, if you’re able to provide a vector-drawn, high-resolution version of the design, I’ll be happy to arrange for the banner to be reprinted and replaced free of charge. Alternatively, if you would prefer, we can issue a full refund instead. Please let me know which option you’d like to proceed with, and we will ensure it’s handled promptly.
We have also spoken directly with the Department Controller to review what happened. The design and production teams have been reminded that such cases must be flagged and properly queried in the future. We are reinforcing internal procedures to make sure this kind of error does not occur again.
Once again, Thomas, we are truly sorry for the inconvenience this has caused. We genuinely value your business and appreciate your understanding as we work to make things right. Please let me know how you would like to proceed, and we will take care of it straight away.
Following on from our emails, we can confirm a refund has been issued to you, we hope that you are satisfied with the outcome of this matter.
Kind Regards
Colour Frog
excellent all round
excellent order service, quick delivery, beautifully packed and well made
October 7, 2025
2 magnetic signs ordered.. both had faults
Ordered my magnetic signs but when they came, they both had faults. It’s taken far too long now to get them replaced. Very disappointed there was was no quality check before being sent out to me. Waiting to see how I’m recompensed.
October 6, 2025
Reply from Colour Frog
Hi Debbie,
Thank you for taking the time to leave a review about your recent order. We’re very sorry for the inconvenience you’ve experienced with your magnetic signs and completely understand your frustration regarding the delay and quality issues.
Our Customer Relations Manager tried to contact you today to discuss the matter, but unfortunately you were unavailable at the time. Please could you call us back on 01790 752757 at your earliest convenience so we can resolve this for you as quickly as possible?
We are also reviewing our quality control processes to prevent this from happening again and will be arranging a goodwill gesture in recognition of the delay and inconvenience caused.
Thank you for your patience and understanding, and once again, please accept our sincere apologies.
Kind regards,
Colour Frog
Speedy service
Speedy service - easy to use website - select your product, make choices, upload artwork - its as easy as that 👍 highly recommend
September 29, 2025
Fairtrade Window Decals…
Produced the window decals in a very timely way. Using the website worked out better than I thought it would. Prices were very competitive. Would recommend.
October 6, 2025
Easy to use site for getting my custom…
Easy to use site for getting my custom graphics
September 29, 2025
Good quality banner
Really cool banner for my shop and not expensive, turned out better than expected, love it
September 26, 2025
Great service and products
Used your services several times and always effective, puntctual and great products!
September 22, 2025
Speed of manufacture and delivery meant…
Speed of manufacture and delivery meant that were able to take our merch to a show on time.
September 16, 2025
Great product at a great price.
Great product at a great price.
I ordered a metal sign and a sticker for a glass door. Both products arrived well packaged and seem to be great quality.
Thank you.
September 15, 2025
Fast and efficient
September 12, 2025
Love the online design tool and that…
Love the online design tool and that old designs are kept so they can be modified as requited. Really fast turn around of order too - it came in a couple of days.
September 12, 2025
Not malleable - too much ink bleed
The transparent medium used for printing was very inflexible and not best suited for curved car glass, unlike the malleable plastics used for tax disk type corner of the window type plastics which are much softer and easier to flex. The printing also had a massive amount of bleeding to all edges which left the product not suitable for use on a vehicle as it looked unfinished and unprofessional.
September 8, 2025
Reply from Colour Frog
Hi Mark,
Thank you for your feedback, and we’re sorry to hear you weren’t happy with the product. The graphic you ordered was 700mm wide, which makes it much less flexible than the small tax-disc style stickers you mentioned, so it can be more challenging to apply to curved vehicle glass. For this reason, we always recommend requesting a sample pack first to check the material’s suitability for your intended use.
In terms of the print, your artwork did not extend to the edges of the sticker. Your design contained a logo and three lines of white text plus a QR code, so we’re not sure exactly what the ink bleed problem is that you’re describing. We’re sorry if this wasn’t as expected. We did request a photo of the problem so that we could rectify it for you, but unfortunately, you were not able to provide this.
We really value your comments and would be happy to offer guidance or alternative options if you’d like to explore a different finish or size in the future.
Kind Regards,
Colour Frog
Quality Exceeded Expectations
The quality of the window graphic exceeded my expectation to be honest. I used 300 dpi images and the came out perfect and exactly as I had designed. 100% would use again.
September 8, 2025
The sticker is a lot smaller than I…
The sticker is a lot smaller than I imagined that’s not your fault but 20 quid for a small car sticker seems excessive
September 8, 2025
Reply from Colour Frog
Hi,
Thank you for taking the time to leave a review. We’re sorry to hear the sticker felt smaller than you expected. The size you ordered was 400 x 200mm, and because your design was square, it sits neatly within that space with clear areas to the sides.
Our £20 minimum order is the same whether you order one sticker or several, and many customers choose to add extra stickers or select a larger size to make the most of it.
We really appreciate your order and your feedback, and we’d be more than happy to help if you’d like advice on sizing or options for any future designs.
Kind Regards
Colour Frog
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.