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Comfybedss Reviews 

2,203
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,079 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and value of the products, noting their sturdy construction, premium materials, and attractive appearance. Many people highlight the exceptional delivery service, with staff described as helpful, polite, and respectful, often assisting with installation. The overall purchasing process is frequently cited as smooth and pleasant, leading to high satisfaction. However, some customers experienced delivery delays or a lack of tracking updates. A few also reported issues with damaged items, incorrect orders, or unexpected restocking fees. Difficulties obtaining fabric samples were also mentioned.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers mention positive feedback about product quality, with many describing items as excellent,... See more

Quality

Customers consistently note positive experiences with quality, often describing products as excellent, solid,... See more

Staff

Users describe positive interactions with staff, particularly praising the delivery teams for being friendly,... See more

Service

Reviewers highlight positive aspects of service, with many praising the helpfulness and politeness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order the bed base on line. Great choice of colours and drawer options to select from. Delivery was on the specified day and within the allotted time window. The driver called 30 minutes be... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with our bed and headboard. I love the colour which certainly makes a difference in our bedroom. Only one negative comment which doesn't warrant taking away a 'star' is that messag... See more

Company replied

Rated 5 out of 5 stars

You rescheduled the delivery after you had given me a day I could not do. The men went beyond by removing packaging because I am nearly 90. The bed itself is lovely. Good colour. Very well made. Exc... See more

Company replied


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Children's Furniture Store
  5. Furniture Store
  6. Mattress Store

About Comfybedss

Written by the company

Comfybedss logo

Comfybedss is a UK bed, mattress and furniture retailer focused on making better sleep and stylish homes more affordable. From ottoman beds, divan bases and mattresses to kids beds, upholstered bed frames, headboards and home furniture, we offer practical products designed for real homes, real budgets and everyday comfort.

Our mission is to make finding the right bed simple. Whether you need clever storage, a supportive mattress, a safe kids bed, a statement upholstered bed frame or furniture to complete your space, our range brings together comfort, practicality and modern design.

With a growing collection of bedroom furniture, flexible payment options and a focus on value, Comfybedss helps customers create a home that feels comfortable, organised and beautifully put together.

Shop All Beds

Upholstered Bed Frames

Shop Kids Beds

Shop Ottoman Beds

Shop Divan Bed Bases

Shop Mattresses

Shop Headboards

Shop Furniture

Shop Our Sale

Our Promise to You

Written by the company

We're Committed to Our Customers
At Comfybedss, our customers are at the heart of everything we do. We promise to deliver quality products, reliable service, and a seamless shopping experience every time. Your trust means everything to us, which is why we’re committed to being transparent, responsive, and going above and beyond to ensure your satisfaction. Thank you for choosing us, we’re here to make your experience the best it can be.

Free Fabric Samples

Order up-to 8 Free Fabrics

Free Fabric Samples from Comfybedss

Not sure which fabric or colour is right for your bedroom? Order up to 8 free fabric samples from Comfybedss and see the quality before placing your order.

Order Free Fabric Samples


Contact info

FLASH SALE ⚡️

15% Off Site-wide With Code: EXTRA15

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(2,203)

1,053 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great beds & Excellent services

Highly recommended
Beds: sturdy,
Mattresses: firm and comfortable.
Delivery staff : keeps me informed, cheerful.
Customer service staff: prompt reply, cheerful, supportive.

May 10, 2026
Unprompted review
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Reply from Comfybedss

Thank you so much for your kind review.

We’re really pleased to hear you’re happy with the sturdy beds, firm and comfortable mattresses, and the service you received from both our delivery and customer support teams.

We really appreciate your recommendation and hope you enjoy your new beds.

Kind regards,
Comfybedss Customer Support

Rated 5 out of 5 stars

Positive all round experience

Easy website to navigate, plenty of choice, good value, quick and problem free delivery.

May 23, 2026
Unprompted review
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Reply from Comfybedss

Thank you so much for your review.

We’re really pleased to hear you found the website easy to navigate, with plenty of choice and good value. It’s also great to know your delivery was quick and problem free.

We really appreciate your feedback and hope you enjoy your new bed.

Kind regards,
Comfybedss Customer Support

Rated 5 out of 5 stars

A good experience with Comfybedss

A good experience with Comfybedss. Order process and delivery were completed without any hitch. Beds are constructed well from sound materials. I would have no hesitation to use Comfybedss again.

May 31, 2026
Unprompted review
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Reply from Comfybedss

Thank you so much for your kind review.

We’re really pleased to hear you had a good experience with Comfybedss and that both the ordering process and delivery went smoothly. It’s also great to know you’re happy with the quality and construction of the beds.

We really appreciate your feedback and would be more than happy to help again in the future.

Kind regards,
Comfybedss Customer Support

Rated 5 out of 5 stars

Lovely bed

Lovely bed. Delivery however was much later than the slot given, but the delivery men were very respectful and helpful.

May 30, 2026
Unprompted review
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Reply from Comfybedss

Thank you so much for your review.

We’re really pleased to hear you’re happy with your lovely new bed and that our delivery team were respectful and helpful.

We’re sorry the delivery arrived later than the time slot provided. We really appreciate your patience and feedback, and we’ll pass this on so we can continue improving our delivery experience.

Kind regards,
Comfybedss Customer Support

Rated 5 out of 5 stars

Delivery was on time

Delivery was on time. No moaning about navigating tight corners to get in to the bedroom. Bed and mattress both very good quality and colour was just right.

May 30, 2026
Unprompted review
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Reply from Comfybedss

Thank you so much for your lovely review.

We’re really pleased to hear your delivery was on time and that the team were helpful when getting everything into the bedroom. It’s also great to know you’re happy with the quality of both the bed and mattress, and that the colour was just right.

We really appreciate your feedback and hope you enjoy your new bed.

Kind regards,
Comfybedss Customer Support

Rated 5 out of 5 stars

Very happy with my bed base and…

Very happy with my bed base and headboard very good quality also delivery drivers were very helpful too and highly recommend

June 17, 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thank you so much for your lovely review.

We’re really pleased to hear you’re happy with the quality of your bed base and headboard. It’s also great to know our delivery drivers were helpful throughout.

We really appreciate your recommendation and hope you enjoy your new bed.

Kind regards,
Comfybedss Customer Support

Rated 5 out of 5 stars

Fast delivery

Fast delivery, very little assembly required and a very comfortable bed

June 8, 2026
Unprompted review
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Reply from Comfybedss

Thank you so much for your review.

We’re really pleased to hear your delivery was fast, assembly was simple and that you’re finding the bed very comfortable.

We really appreciate your feedback and hope you enjoy your new bed.

Kind regards,
Comfybedss Customer Support

Rated 5 out of 5 stars

Great service

Great service

May 29, 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thank you so much for your review.

We’re really pleased to hear you were happy with the service. We really appreciate your feedback and hope you enjoy your new bed.

Kind regards,
Comfybedss Customer Support

Rated 5 out of 5 stars
Comfybedss logo

Reply from Comfybedss

Thank you so much for your review.

We’re really pleased to hear your purchase was quick and easy, and that delivery went smoothly too.

We really appreciate your feedback and hope you enjoy your new bed.

Kind regards,
Comfybedss Customer Support

Rated 5 out of 5 stars

Great bed

Good communication, quick delivery and the delivery team set up and installed the bed perfectly.

July 3, 2026
Unprompted review
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Reply from Comfybedss

Thank you so much for your review.

We’re really pleased to hear you were happy with the communication and quick delivery. It’s also great to know the delivery team set up and installed the bed perfectly for you.

We really appreciate your feedback and hope you enjoy your new bed.

Kind regards,
Comfybedss Customer Support

Rated 5 out of 5 stars

I am very pleased with our bed and…

I am very pleased with our bed and headboard. I love the colour which certainly makes a difference in our bedroom. Only one negative comment which doesn't warrant taking away a 'star' is that messages I left on their ansaphone were not returned which did cause a bit of concern. I would also give 5*s for D4U. the guys were very respectful and helpful.

June 17, 2026
Unprompted review
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Reply from Comfybedss

Thank you so much for your lovely review.

We’re really pleased to hear you’re happy with your bed and headboard, and that you love the colour. It’s great to know it has made such a difference to your bedroom.

We’re also really glad to hear D4U were respectful and helpful during delivery.

We’re sorry to hear your voicemail messages weren’t returned and understand how that may have caused concern. We really appreciate you raising this, and we’ll take your feedback on board so we can continue improving our communication.

Thank you again for your kind feedback and 5-star review.

Kind regards,
Comfybedss Customer Support

Rated 5 out of 5 stars

Easy to order the bed base on line with quick delivery

Easy to order the bed base on line. Great choice of colours and drawer options to select from. Delivery was on the specified day and within the allotted time window. The driver called 30 minutes before to say he was on the way. The 2 man delivery team took base upstairs to bedroom. They do offer an install service at additional cost but we declined this as unpacking and installation was very simple. Overall the bed base is of fairly good quality and represents excellent value. Highly recommended

June 16, 2026
Unprompted review
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Reply from Comfybedss

Hi,

Thank you for your lovely review. We’re really pleased to hear you found the ordering process easy and that you were happy with the choice of colours and drawer options available.

It’s great to know the delivery arrived on the specified day, within the time window, and that the drivers kept you updated before arrival. We’re also glad the two man team were able to take the base upstairs for you.

Thank you for your kind comments about the quality and value of the bed base. We truly appreciate your recommendation and hope you enjoy your new bed.

Kind regards
Comfybedss Customer Support

Rated 3 out of 5 stars

Great beds but delivery partner poor…

Great beds and exactly what we hoped for. Delivery partner was poor with only one man despite promise of two. Created problems getting the beds indoors

June 19, 2026
Unprompted review
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Reply from Comfybedss

Hi,

Thank you for your review. We’re really pleased to hear the beds are exactly what you hoped for.

We’re sorry to hear the delivery experience wasn’t as expected. We understand how frustrating this must have been, especially when a two man delivery service was expected and this caused difficulty getting the beds indoors.

We’ll raise this feedback with our delivery partner so it can be reviewed internally and improved moving forward.

Kind regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Good service

Good service, customer support and delivery

June 22, 2026
Unprompted review
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Reply from Comfybedss

Hi,

Thank you for your kind review. We’re really pleased to hear you were happy with the service, customer support and delivery.

We truly appreciate your feedback and hope you enjoy your new product.

Kind regards
Comfybedss Customer Support

Rated 5 out of 5 stars

I can’t be happier with my purchase

I can’t be happier with my purchase. The bed fits perfectly in that tiny space what i previously discussed with an easy chat. The material is superb. I had to wait a bit longer for delivery but I’ve got exactly what i wanted. Thank you Comfybedss

June 26, 2026
Unprompted review
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Reply from Comfybedss

Hi,

Thank you so much for your lovely review. We’re really pleased to hear you’re so happy with your purchase and that the bed fits perfectly in the space you had in mind.

It’s great to know our chat team could help beforehand and that you’re pleased with the material and overall finish. We do appreciate your patience with the delivery and we’re glad the bed was exactly what you wanted.

Kind regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Otterman single bed

Prompt delivery, and a great product that fits nicely in my daughter's bebroom

May 23, 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Hi,

Thank you for your kind review. We’re really pleased to hear your order arrived promptly and that you’re happy with the product.

It’s lovely to know it fits nicely in your daughter’s bedroom. We truly appreciate your feedback.

Kind regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Excellent quality will recommend to friends

Great customer service when ordering, knowledgeable & advised all I needed to know. The Blanket box is gorgeous, love the colour & fabric. Wonderful quality for the price & exactly what I wanted. Packed very well. I will also add the delivery service was excellent.

June 22, 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Hi,

Thank you so much for your lovely review. We’re really pleased to hear you had a great experience when ordering and that our team could help with the information you needed.

It’s wonderful to know you’re happy with your blanket box, especially the colour, fabric and quality. We’re also glad the item arrived well packed and that the delivery service was excellent.

We truly appreciate your kind feedback and hope you enjoy your new blanket box.

Kind regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Great service from start to end

Great service from start to end, always knew what was happening and to top it off, a great product!

June 22, 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Hi,

Thank you for your kind review. We’re really pleased to hear you had a great experience from start to finish and that you felt kept updated throughout.

It’s lovely to know you’re happy with the product too. We truly appreciate your feedback.

Kind regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Great experience at each step

I was looking for a pocket sprung divan base as I had bought my mattress elsewhere. Comfybedss had exactly what I wanted at the right price. The whole process was straightforward. Communication for delivery was good and the delivery experience was positive as delivered as promised and the delivery drivers stayed in touch and let me know when they were nearby so we could be ready. Delivery was upstairs and they took care getting up the stairs. Overall a very positive experience and would recommend.

May 8, 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Hi,

Thank you for your lovely review. We’re really pleased to hear you found the pocket sprung divan base you were looking for at the right price.

It’s great to know the ordering process was straightforward and that the delivery went smoothly, especially with the drivers keeping you updated and taking care when delivering upstairs.

We truly appreciate your recommendation and hope you enjoy your new divan base.

Kind regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Friendly

Friendly, efficient service and a great product. Good value for money

May 18, 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Hi,

Thank you for your kind review. We’re really pleased to hear you were happy with the service and that you’re enjoying your new product.

It’s great to know you found it good value for money too. We truly appreciate your feedback and recommendation.

Kind regards
Comfybedss Customer Support

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