I originally ordered two things and one of them seem to have arrived not up to their standard and sent me a new one at no charge. “I never thought I'd be someone who carried a sling bag, but now I... See more
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I bought 2 bags from them, both standard size. They are too small so I replied to them asking how I can return them under their 60 day returns policy. They never reply, even after repeated emails to them. What a scam.

Reply from Concept Global
Really love the 2.0 travel bag. Comfortable, secure, peace of mind. Will be using on all my world travels. The clip lock is great. The wire in the strap is unnoticeable and makes it cut resistant. Way less likely to get stolen. The scan protection is great. The hidden back side zip pocket is great. Love the zip clip option for extra safety. Arrived sooner than expected. Would buy again for sure. Thank you!!

Reply from Concept Global
I haven't been able to safely get on the conceptglobal.co sure because Norton keeps saying the website may be a fake e-store. Both via Android and Windows Chrome. How do others get to their site and have not encountered issues with their CC info being misused ?

Reply from Concept Global
The bag is so useful and I’m glad i bought from concept global. I been searching to find the best bag for me for holiday and I saw on instagram then i look for bag and found one then order straight away. When I got it and I start put on then look at mirror. I feel more safe now. Now I’m look forward for my holiday in summer.

Reply from Concept Global
Great bag and great service!
High quality bag. I do prefer the 1.0 over the 2.0 which is why I contacted them about switching my 2.0 for the 1.0 and they were very fast in replying and helping me!
10/10 would recommend.

Reply from Concept Global
Really impressed by the build quality and overall design of the bags. Overall 10/10

Reply from Concept Global
I have had mine for about two weeks and I use it all the time. I’m heading to New York City next week and I’m so happy I will have it on my trip. I feel so much better not having my credit cards, cash, and phone in my pocket/s. Now I will not be worrying about them falling out and losing them.

Reply from Concept Global
Long shipping and products come straight from China. Asking very high prices and advertising it as better quality, when in reality it is not!!

Reply from Concept Global
I bought 2 cross body bags for traveling. I gave one to my nephew and kept one for myself. I used mine on a recent trip to St Marteen. It was perfect for holding everything I needed. My passport,wallet,phone and cash all fit nicely. All of that would never have fit in my swimsuit pockets. The order was delivered faster than I expected.
I highly recommend this product.

Reply from Concept Global
Great product and even better customer service

Reply from Concept Global
Great company with great customer service. Seamless purchase. My order arrived in lightning speed. Being in Hawaii I was shocked to have received my sling bags so quickly. Received a thank you letter from the founder as well which was a nice touch. This company radiates good vibes.”

Reply from Concept Global
I love the sling bag! It is high-quality and everything as described. I mistakenly ordered the smaller bag. When I contacted customer service, Justine was absolutely amazing with the customer service she provided. Her response was in minutes of my original email, and it was almost like chatting with her. She made it so seamless and easy. I recommend the product, and if you need it, the customer experience was fabulous!

Reply from Concept Global
I enjoy the sling bag while doing my cruises, hold everything I need, cellphone, wallet, passport and money, I am a lefty and I have no issues with the bag, sits under my right arm and easy access to everything

Reply from Concept Global
This is one of my favorite bags. I use this when I travel with my family and on daily commutes/rides on my motorcycle. The RFID is legit. So much so, my push to start car can't recognize the key when it is in the bag. Lightweight and comfortable. A great quality product.

Reply from Concept Global
I took advantage of the BOGO deal. The bags arrived about 2.5 weeks after. I am a lefty and normally wear a sling bag in the front with the pocket openings pointing up. Unfortunately, the sling bags were right-sided and if I were to use it as it would normally, the bag will be on its side or it will have to go on my back.
I emailed customer service and they responded promptly. They were very gracious about solving my concern and gave me a refund. They suggested sharing the sling bags to someone who might want it, so I gave it to my wife who had been using it regularly. She loves the bag as it answers her needs when at work. They are large enough to fit her essentials.
I wish that I could have one for myself as well, but I am overwhelmed by the customer service response, which is why I’m giving them five stars.

Reply from Concept Global
This bag is slightly bigger than the previous bags and it's great to carry everything you need.

Reply from Concept Global
Update: I am updating to 3 stars as I just rec'd the products on the 21st and they seem ok. Will need to travel and use them to check out their durability. The reason for 3 stars is the fact that I was not provided an estimated arrival date when I ordered and did not realize they were made overseas and would require an extensive delivery time.
I ordered 2 sling bags on March 10th. Paid with PayPal. Have not heard anything on when I might expect arrival of the products. I called day before yesterday, and they said they would put a tracker on it and I would have all the info. within 48 hours, have heard nothing from that effort. Sent an email to customer service yesterday and they responded fairly quickly. They said they couldn't find the order even after I sent the info from the PayPal invoice. They then said they would turn this over to someone to look into it further. I asked today when I might expect some type of response as to their investigation or a ship date? No response as of this time. If I don't hear from them soon, I will ask PayPal to recover my money. Dissappointed so far.

Reply from Concept Global
I ordered a travel bag as a present for a friend. It took 3 weeks to arrive. I have asked for their help to find my package. They replied but nothing of an information came to me. After I received the bag, it was a huge disappointment. It's nothing like the advertised product. It's a low quality flee market product at best. I asked for my money back which I have got so that's why I gave 2 stars instead of 1. Do not buy it!

Reply from Concept Global
Great company! Customer service is top notch!! Can't wait to use my bag!!!

Reply from Concept Global
Hello everyone, I would like to share my experience of purchasing two crossbody bags from this wonderful company. Unfortunately, for personal reasons, I had to cancel the purchase. However, I was truly impressed with how this company handled everything. The customer service was impeccable. The team responded to all of my questions very quickly and processed my refund just as fast — without any unnecessary questions or complications. I am very grateful to them and highly recommend this company. You’re doing a fantastic job — please keep up the great work! Thank you so much!”

Reply from Concept Global
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