I bought a pair of pants but despite measuring up they did not fit. Even though returned clean with the hygiene strip intact they refuse to refund or exchange. Now they don't even answer my emails. I... See more
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Bought these for my daughter and I was really hopeful they were the answer to my drying the period pants in winter (or English summer ) conundrum. However when they arrived one of the two types I... See more
I have urge incontinence. When I leaked the confitex pad continued to feel wet for a long time. Sometimes the confitex pad was not sufficient and my jeans got a bit wet. I usually use a dispo... See more
I had been hoping to find a UK supplier of washable incontinence underwear so I didn't have to keep importing from the US. Unfortunately although the lace is beautiful, the gusset is about three time... See more
Company details
Information provided by various external sources
Confitex set out to create a range of highly functional, beautifully designed washable incontinence underwear which offer a real alternative to disposable incontinence products. After three years of extensive – and exhaustive – research, development and trials, we have devised a product that meets the original brief: to be fashionable, highly functional and make people feel good.
Contact info
Confitex, CM14 4JE, Brentwood, United Kingdom
- 0800 055 6770
- info@confitex.co.uk
- confitex.co.uk
The product is good
The product is good, ordering on the website is difficult. One has to find how to order in stirling and not dollars
not as good as a disposable pad
I have urge incontinence.
When I leaked the confitex pad continued to feel wet for a long time. Sometimes the confitex pad was not sufficient and my jeans got a bit wet. I usually use a disposable pad which feels almost dry after a leak, and will safely contain a lot more urine than this confitex product.
Perhaps a more absorbent confitex product would deal with the problem of jeans getting wet, but I suspect the pad would still feel wet against me.
The knickers were a bit tight around the waist, and a bit loose around the legs.
There was no friction.
QUICK AND EASY WEB SITE .BUT PLEASE…
QUICK AND EASY WEB SITE .BUT PLEASE GIVE CHOICE OFF DELIVERY .ROYAL MAIL NOT THE BEST.
Comfortable to wear.Give a feeling of…
Comfortable to wear.Give a feeling of security
I am very pleased with these ladies…
I am very pleased with these ladies knickers. They fit nicely, look good, lovely quality and I feel very comfortable in them.
Quick delivery
Quick delivery, well packaged. Item purchased is a good fit, very comfortable.
Amazed
Fantastic. My husband has a new air of confidence since he has had them
good prompt service
I am sure I saw price per pair.
I am sure I saw price per pair.
Bit of a rip off, even though they are good.
Reference order number OR0003246 please …
Reference order number OR0003246 please change woman's colour from Beige to BLACK
REGARDS
Peter Purnell
rRepeat Order, satisfied with first
Prompt delivery, useful product, especially as it survives repeated washes
Comfortable and do the job.
Thanks for a great product ,well worth …
Thanks for a great product ,well worth the money spent,now gives me the confidence to know that I can go out and not to worry. Thanks v.
Fabulous
Fabulous, Fabulous, A perfect fit! I have tried other companies products and these are the Rolls Royce of incontinence pants. I have so much confidence now and I will renew my underwear draw monthly with your product.
Thank you so much
Brian Bull
Service was excellent with speedy …
Service was excellent with speedy delivery.
The product is excellent, just that bit of confidence when necessary. Just a shame they are so expensive.
Very prompt delivery
Very prompt delivery. Comfortable to wear but if in doubt about watst size choose the larger one. Only just got them but think they will be a good investment. So good not to be concious of "that" smell.
The product looks well made compared …
I am not concerned about product ratings and my concern is TRUSTPILOT who introduce me as being Scott Smith partner to Catherine , I am father to Catherine and Scott Smith is not Catherine's partner.
I would ask you to refrain from using Scott Smith with this email address ,
Love the product
Love the product, Arrived quickly and in discreet packaging. Excellent service.
Poor customer service
Please beware when dealing with this company. I recently ordered two pairs of briefs, using their size chart, they arrived beautifully boxed, but when I opened one of the boxes I could see they were much too big, I didn't even need to try on. Obviously, I didn't even need to open the second box, just filled in the returns form and sent back and waited for my refund, a couple of days later I received an email stating that I can only be refunded for the pair that hadn't been opened, I am still trying to work out how you can tell if a garment is suitable without opening the box! I did reply to the email, but to no avail, and yes I am still waiting for the promised refund!
Amazing service
Amazing service. I am expecting my parcel by 9am tomorrow but the help, advice and kindness on the phone was exceptional.
Thank you so much
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