Easy booking, easy communication with driver before he came. Def recommend the Cancelation fee, since if you dont do it and cancel you dont get any money back. Support when we called got immediately o... See more
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Review summary
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Reviews shaping this summary
Overall good service, vehicle was clean and spacious, driver was polite and English speaker. Flight was delayed and even immigration check also took some time, hence took longer time than expected... See more
Company replied
Excellent service. We booked a return transfer from Marseille airport to the cruise terminal and both journeys were faultless. Drivers communicated via what's app to confirm where they would meet us.... See more
The driver communicated well and was prompt with pick up even though our flight was late and passport control was ridiculously long. Driver was very friendly and gave us great tips and recommendations... See more
Company replied
Company details
Written by the company
Connecto is a private door-to-door transfer and taxi service specializing in airport and city transfers. We are your friendly, reliable, professional chauffers all over Europe. Try our fast & easy online booking and travel in safety, comfort and style.
Contact info
4.6
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Easy booking
Easy booking, easy communication with driver before he came. Def recommend the Cancelation fee, since if you dont do it and cancel you dont get any money back. Support when we called got immediately on the phone and was helping us.
July 13, 2026
Unprompted review
Great service..on time and drivers are very friendly .
Great service . Drivers very friendly . Punctual
July 17, 2026
Unprompted review
Excellent service
Excellent service! Our driver was punctual, professional, and very friendly. The car was clean and comfortable, and the transfer from Paris to Orly was smooth and stress-free. Highly recommend!
July 17, 2026
Unprompted review
Driver was very kind and helpful
Easy and affordable system to make reservation. Very accommodating to make changes.The driver Dominik was very kind and helpful. He was very good in communicating up front. Very personable and shared some of the sights to see around Munich.
July 17, 2026
Very efficient service
Very efficient service. Smooth transfer. Driver arrived early.
July 17, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Extremely bad experience.
Extremely bad experience.
Booked an airport transfer for 12h30 more than one week in advance.
Received multiple confirmations.
At 12:28 of the day of the transfer, and email was sent to communicate that the transfer was cancelled.
Extremely unprofessional company, to be avoided at all costs.
July 17, 2026
Unprompted review
Reply from Connecto Transfers
Hi Matteo,
I’m truly sorry that your confirmed transfer was cancelled only moments before the scheduled pickup time. I will review the entire reservation carefully, including the communication and telephone conversations with our team, and we will contact you directly once the review has been completed.
Kind regards,
Ivana
Very good service
Easy to book. Competitive price. Good communication from driver. They arrived on time (early actually). Will use this service again
July 13, 2026
Unprompted review
A really good ride and a helpful and…
A really good ride and a helpful and nice driver.
July 13, 2026
Unprompted review
Great and always on time very…
Great service and always on time very helpful 💯 recommend 👍🏻
July 16, 2026
Unprompted review
Great experience!
Our driver texted me before the pickup. He was a few minutes early, very friendly driver. On our way to the airport he asked about our holiday and showed interest which was very nice of him. He also told us some fun facts about our destination. Would definitely recommend!
July 12, 2026
Everything perfect
The driver ask for exact address 1 day before, and was on the place on time and the ride was pleasant.
Thank you
July 14, 2026
Unprompted review
Very unprofessional
Very unprofessional. Our airport transfer was confirmed, but nobody showed up and we received no notification or explanation. We had to find and pay for a taxi at the last minute to avoid missing our flight. A service like this is completely unacceptable. I would not recommend them.
July 17, 2026
Unprompted review
Reply from Connecto Transfers
Hi Lello,
I’m truly sorry that no one arrived for your confirmed transfer and that you were left without any explanation. Please contact me directly at ivana.perak@connecto-transfers.com with your booking details so I can investigate what happened and assist you further.
Kind regards,
Ivana
On time
On time, comfortable, safely driven and helped with luggage! Great
July 16, 2026
Unprompted review
Reply from Connecto Transfers
Hi Benjamin,
We're so pleased to hear that your journey was on time, comfortable, safely driven, and that you received help with your luggage! Thank you for your positive feedback.
Kind regards,
Ivana
Convenient and simple process
Convenient and simple process. Driver was very friendly and helpful :)
July 13, 2026
Unprompted review
Reply from Connecto Transfers
Hi McKenna,
We're so pleased you found our process convenient and simple, and that our driver was friendly and helpful. Thank you for your kind words!
Kind regards,
Ivana
Very easy to book
Very easy to book, driver was on time, professional, and the vehicle was very clean.
July 10, 2026
Reply from Connecto Transfers
Hi Terrance,
We're so pleased to hear that booking was easy and that our driver was on time and professional. We also appreciate your kind words about the clean vehicle!
Kind regards,
Ivana
Reply from Connecto Transfers
Hi Charlotte,
We're so happy to hear that your experience with our driver was excellent and pleasant. Thank you for your wonderful feedback; we truly appreciate it!
Kind regards,
Ivana
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