Do NOT use this company for RMM/MSP - Nothing they promise will happen, they will waste your time, and over bill you, raise your rates as they want, contracts mean nothing, not a single person or depa... See more
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See what reviewers are saying
We've used ConnectWise since it acquired Continuum a few years ago. While some of the product features, like ScreenConnect are great, one feature can't make up for unethical business practices. Thei... See more
This company, increase prices right after contract. They do not reply to support tickets. Months of problems without solutions. Closing tickets without solving or even answering. Worst support I ever... See more
Company replied
Screenconnect (connectwise) is one of the best remote support tools I've used as an IT admin. Very EASY and intuitive, and for the most part consistent! Every once and again, the remote client ser... See more
Company details
Written by the company
ConnectWise is a community-driven software company dedicated to the success of Technology Solutions Providers. Our suite helps you Manage your business, Sell more efficiently, Automate service delivery, and remotely Control technology so you can consistently deliver amazing customer experiences. Established in 1982, ConnectWise began as a full-service IT solution provider to small and mid-sized businesses. After discovering a need to better streamline and automate processes in our own business, we built the ConnectWise business management solution to manage all of the core functions of any technology business in one integrated solution. Today more than 10,000 technology organizations, including IT solution providers, MSPs, system integrators, software developers, and VARs, rely on ConnectWise to achieve greater accountability, operational efficiency, and profitability in their businesses.
Contact info
400 N Tampa St., Suite 130, 33602, Tampa, United States
- 813-463-4700
- info@connectwise.com
- connectwise.com
2.4
Poor
859 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Great for remote access
Great for remote access. Excellent tools to stay secure. Good cross platform functionality between operating systems.
May 6, 2022
Unprompted review
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Connectwise Control is a great tool…
Connectwise Control is a great tool that allows our team to be very efficient in providing great customer service!
May 6, 2022
Unprompted review
Highly useful and an integral part of…
Highly useful and an integral part of our support to our clients. Only issue I have is the need to upgrade license to get additional useful features.
May 6, 2022
Unprompted review
I use to control central to manage all…
I use to control central to manage all my client's computers. Very versatile and customizable. Very affordable
May 6, 2022
Unprompted review
Probably the best value in remote…
Probably the best value in remote control only software.
May 6, 2022
Unprompted review
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Great product
Great product. I am able to connect to all my clients whenever they need help without any issues.
May 6, 2022
Unprompted review
Excellent Software
May 6, 2022
Unprompted review
Connectwise Control is a must-have for…
Connectwise Control is a must-have for any established MSP, IT, or Telecom company who want to look after their customer's valuable infrastructure remotely. It's been great for us.
May 6, 2022
Unprompted review
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Best desktop remote control solution
I've used ConnectWise Control for 3 years. It's been fast and easy to maintain. There were brief outages of 1 to 3 hours, roughly twice per year. Price per host is the most affordable given the security and audit features that this solution provides.
May 6, 2022
Unprompted review
Love this remote troubleshooting tool
Love this remote troubleshooting tool. The Connectwise Screenconnect client is small and installs easily on client's computers; yet, provides you with all the tools to get the job done.
May 6, 2022
Unprompted review
Screen connect is the best remote login…
Screen connect is the best remote login system I have ever found. Love being able to login from home.
May 6, 2022
Unprompted review
ScreenConnect is the greatest piece of…
ScreenConnect is the greatest piece of software probably ever written. It just works! Every time.
May 6, 2022
Unprompted review
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I use control to access any computer in…
I use control to access any computer in my office.
It alows me to assist my employees with any issures they have no matter where I am.
I also use it to help my clients.
Easy to Use and Fairly Priced.
Thank you Connectwise!
May 6, 2022
Unprompted review
I love this software.
Greatest remote admin software yet created. Full control with scripting capabilities. I have used many of these types of software, this one though is by far the most fully featured and easiest to use. No drivers, no runtimes... just works.
May 6, 2022
Unprompted review
I'd rate higher than 5 stars if I could.
I couldn't imagine supporting our clients without ConnectWise Control! Great platform, easy to use & train internal team members to use, easy to direct our clients to get connected, and amazing functionality to make both our internal team member and external client support efforts a breeze - not to mention impressive to our clients. I'd rate higher than 5 stars if I could.
May 6, 2022
Unprompted review
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Connect wise Control Screen Connect is THE BEST
Connect wise Control Screen Connect is the best remote software. No other Remote Software even comes close.
May 6, 2022
Unprompted review
Great tool
ConnectWise Control is an intuitive and responsive tool, and a must have for anyone in an IT supporting role or position.
May 6, 2022
Unprompted review
Top Choice
Best screen connect software that i have ever used. Working seamlessly between different OS, and multiple screens, able to log off, and reboot without having to rely on others.
May 6, 2022
Unprompted review
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