Arrived quickly and just what I needed. After trying many Hearing Aid Places in town, only to be told if they NHS hearing aids they would not sell me spares as their customers have priority. I found C... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Connevans; Designing, Manufacturing and Supplying Equipment for Deaf and Hard of Hearing People in Education, Employment, the Home & Leisure, as well as much much more! As an extension to our product range, we also supply a wide selection of Daily Living Aids, many of which are manufactured in the UK. The name Connevans is derived from its founders Connie and Meurig Evans who started the company in 1961. Today Connevans is run by their son David and granddaughter Laura. There are a number of other family connections within the company, such as a Mother & Daughter and a God-father & God-daughter and we have to mention the occasional 'office dogs' like Pixel & Tara! With Connevans it is not just business, it's family, just one of the many reasons why we pride ourselves on a very high level of customer service. We are delighted with the kind comments we receive on Trustpilot and if a member of our staff is mentioned by name, we always tell them and thank them.
Bridge House. 1 Nutfield Road, RH1 3EB, Merstham, Surrey, United Kingdom
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Connevans Limited
Easy to order parts for signia hearing aids. All good.

Reply from Connevans Limited
1. The order was delivered within 48 hours. Super prompt.
2. Connevans pricing is very competitive.
3. Hooray for independent family businesses with great customer service. They deserve to thrive.
4. A big thank you.

Reply from Connevans Limited
Excellent service. Was kept up to date on how the package was doing en route to me. Package was well wrapped and arrived on time.
The Bernafon TV-A works really well and I can now hear everything very clearly through my hearing aids (when I need to use it). Ideal for mumbling actors!

Reply from Connevans Limited
Product arrived when promised and was as described
Will purchase again. In future.

Reply from Connevans Limited

Reply from Connevans Limited
Simple service, when ordered the delivery was prompt. Having now used my purchase I can confirm the quality to be very good. I will therefore look to them to supply my next order when required.

Reply from Connevans Limited
Very helpful and after a phone call to a friendly person we found the right charger

Reply from Connevans Limited
I bought the Streamline mic because I was having difficulty hearing my wife at home.
I have recently been referred to have a CI but unfortunately when tested I didn't meet the criteria.
Currently I am having difficulty hearing my wife at home which is having a negative effect on our quality of life so I contacted Connevans who recommended the Streamline mic.
I purchased it a week ago and my wife wears the small mic which sends her talk directly to my earphones. The quality of contact between us is via Bluetooth direct to my earphones is now absolutely great. We have normal conversations where I don't have to ask her to repeat herself every time. The connection is very versatile and is maintained throughout our bungalow and outside. When I do loose connection it automatically reconnects. Great advice from Connevans and I wouldn't be without the mic as it has improved our life considerably.

Reply from Connevans Limited
Very satisfied with my purchase. The service was fast, friendly and informative.

Reply from Connevans Limited

Reply from Connevans Limited
Brought the Bellman’s door transmitter and receiver for my 94 year old mum as she is now almost deaf and was missing deliveries as could not hear door intercom.
The Bellman has made a huge difference to her day to day life as missing visitors was keeping her isolated.
Relatively straight forward to set up and no wire/drilling etc needed.
Pricey but worth the money for convenience. Fast delivery too.

Reply from Connevans Limited
Item arrived quickly and was exactly what I needed to protect and secure my hearing aids when working outdoors in rough country.

Reply from Connevans Limited
After struggling to hear clearly I was extremely pleased with my purchase. The clip arrived quickly and was exactly what I needed.
The assistance I received was also very helpful.
Thank you

Reply from Connevans Limited
The item ordered was delivered two days after the order was submitted.
I have used this company before and the equipment is top quality on both occasions.

Reply from Connevans Limited
My Unitron Moxi hearing aid charger pack has distorted and split, possibly due to failure of its internal battery. Your website offers both the Unitron replacement and a Phonak equivalent, both made by Sonova and sharing similar technology. Whilst I understood that Phonak offers more cutting edge technology its charger pack seems to be a third of the price of the Unitron equivalent. Ordering and paying was simple. Replacement arrived at the correct address within a few business days of my order undamaged and seems to function as intended. Entirely satisfied with the service provided.

Reply from Connevans Limited
I bought the TV connector for my daughter who is hard of hearing. The purchasing process was simple and there was good communication from Connevans regarding the order and delivery. The installation process was simple and straight forward and my daughter is very happy with the product as she now doesn't need to put subtitles on her TV. I think it will also help with hearing her Teams meetings with her colleagues as she finds it particularly to hear what people are saying.

Reply from Connevans Limited
Excellent service, very quick delivery. I had to order them due to NHS quoting me a 3 month waiting time for hearing aid spares.
Well done Connevans.

Reply from Connevans Limited
After several years of trying to convince my mum that a Partner Mic would help her she finally let me order one. I had several conversations with a member of Connevans staff and she was very helpful and patient. The Partner Mic arrived within 3 days and the transformation in mums ability to hear a 1:1 conversation has been amazing. We would both highly recommend ⭐️

Reply from Connevans Limited
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.