Connevans Limited Reviews 6,393

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the promptness of delivery and the excellent service received, highlighting the ease of the ordering process and the helpfulness of the team. Many people found the products to be exactly what they needed, often at very competitive prices, and appreciated the clear communication regarding their orders. However, some customers experienced issues with faulty products, noting that they had to manage communication with manufacturers themselves and were disappointed when a product didn't meet their expectations. A few other people also felt that the product information on the website could be more detailed, and some were dissatisfied with the quantity of items received in certain orders.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers are satisfied with their... See more

Delivery service

Reviewers express high satisfaction with the delivery service. Customers consistently praise the speed of... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering and payment process simple,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the fast,... See more

Price

Users describe positive interactions with price, consistently finding products to be reasonably priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived quickly and just what I needed. After trying many Hearing Aid Places in town, only to be told if they NHS hearing aids they would not sell me spares as their customers have priority. I found C... See more

Company replied

Rated 5 out of 5 stars

I purchased some "tulip" clip domes, semi closed for my specsavers advanced hearing aids, the hearing aids are in fact made by signia. I got 6 domes from connevans for the price specsavers wanted fo... See more

Company replied

Rated 5 out of 5 stars

I ordered an Oticon Tv Adaptor which arrived promptly packed well and undamaged so 5 stars to connevan. As for the adaptor not yet come to a firm opinion at times broadcasts appear to be greatly imp... See more

Company replied

Rated 5 out of 5 stars

Purchased a Phonak PerfectDry Lux Hearing Aid & Earmould Sanitiser & Drying Box with UK power supply for my husband.He was getting condensation in his hearing aid tubes. This works a treat. Ordering w... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Battery Store
  3. Disability Equipment Supplier
  4. Mobility Equipment Supplier

Written by the company

Connevans; Designing, Manufacturing and Supplying Equipment for Deaf and Hard of Hearing People in Education, Employment, the Home & Leisure, as well as much much more! As an extension to our product range, we also supply a wide selection of Daily Living Aids, many of which are manufactured in the UK. The name Connevans is derived from its founders Connie and Meurig Evans who started the company in 1961. Today Connevans is run by their son David and granddaughter Laura. There are a number of other family connections within the company, such as a Mother & Daughter and a God-father & God-daughter and we have to mention the occasional 'office dogs' like Pixel & Tara! With Connevans it is not just business, it's family, just one of the many reasons why we pride ourselves on a very high level of customer service. We are delighted with the kind comments we receive on Trustpilot and if a member of our staff is mentioned by name, we always tell them and thank them.


Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Great personal service

April 1, 2026
Unprompted review
Connevans Limited logo

Reply from Connevans Limited

Hello Rob, thank you for leaving us a review on Trustpilot.
I'm pleased your experiences with our service were so positive.
Best wishes from all of us at Connevans

Rated 5 out of 5 stars

Excellent service

Excellent service, great help and fast delivery

March 19, 2026
Unprompted review
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Reply from Connevans Limited

Hello, thank you for leaving us a review on Trustpilot.
I'm very pleased your experiences with us were so positive and that we were able to help.
Best wishes from all of us at Connevans

Rated 5 out of 5 stars

Hearing aid parts

Easy to order parts for signia hearing aids. All good.

March 20, 2026
Unprompted review
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Reply from Connevans Limited

Hello, thank you for leaving us a review on Trustpilot.
I'm pleased your experiences with us were so positive and that we were able to help.
Best wishes from all of us at Connevans

Rated 5 out of 5 stars

Family business with keen prices and good service. Look no further.

1. The order was delivered within 48 hours. Super prompt.
2. Connevans pricing is very competitive.
3. Hooray for independent family businesses with great customer service. They deserve to thrive.
4. A big thank you.

March 20, 2026
Unprompted review
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Reply from Connevans Limited

Hello Dominic, a very big thank you to you too for leaving us a review on Trustpilot.
I'm very pleased your experiences with us were so positive and that we were able to help, if you are happy then so are we :-)
We look forward to the next time and best wishes from all of us at Connevans

Rated 5 out of 5 stars

Excellent service

Excellent service. Was kept up to date on how the package was doing en route to me. Package was well wrapped and arrived on time.
The Bernafon TV-A works really well and I can now hear everything very clearly through my hearing aids (when I need to use it). Ideal for mumbling actors!

March 19, 2026
Unprompted review
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Reply from Connevans Limited

Hello, thank you for leaving us a review on Trustpilot.
I'm very pleased your experiences with us were so positive and that we were able to help.
It's super to know you are hearing the 'mumbling actors' more clearly now :-)
Best wishes from all of us at Connevans

Rated 5 out of 5 stars

As described

Product arrived when promised and was as described
Will purchase again. In future.

March 20, 2026
Unprompted review
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Reply from Connevans Limited

Hello Nigel, thank you for leaving us a review on Trustpilot.
I'm very pleased your experiences with us were so positive and that we were able to help.
We look forward to the next time.
Best wishes from all of us at Connevans

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Great prices. Thank you!

March 18, 2026
Unprompted review
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Reply from Connevans Limited

Hello Mr Wilkin, thank you for leaving us a review on Trustpilot.
I'm very pleased your experiences with us were so positive and that we were able to help.
Best wishes from all of us at Connevans

Rated 5 out of 5 stars

Excellent service

Simple service, when ordered the delivery was prompt. Having now used my purchase I can confirm the quality to be very good. I will therefore look to them to supply my next order when required.

March 23, 2026
Unprompted review
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Reply from Connevans Limited

Hello Dave, thank you for leaving us a review on Trustpilot.
I'm very pleased your experiences with us were so positive and that we were able to help.
If you are happy, then so are we !
Best wishes from all of us at Connevans

Rated 5 out of 5 stars

Very helpful

Very helpful and after a phone call to a friendly person we found the right charger

March 27, 2026
Unprompted review
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Reply from Connevans Limited

Hello Anita, thank you for leaving us a review on Trustpilot.
I'm very pleased your experiences with us were so positive and that we were able to help.
Best wishes from all of us at Connevans

Rated 5 out of 5 stars

Streamline mic a saviour

I bought the Streamline mic because I was having difficulty hearing my wife at home.
I have recently been referred to have a CI but unfortunately when tested I didn't meet the criteria.
Currently I am having difficulty hearing my wife at home which is having a negative effect on our quality of life so I contacted Connevans who recommended the Streamline mic.
I purchased it a week ago and my wife wears the small mic which sends her talk directly to my earphones. The quality of contact between us is via Bluetooth direct to my earphones is now absolutely great. We have normal conversations where I don't have to ask her to repeat herself every time. The connection is very versatile and is maintained throughout our bungalow and outside. When I do loose connection it automatically reconnects. Great advice from Connevans and I wouldn't be without the mic as it has improved our life considerably.

March 27, 2026
Unprompted review
Connevans Limited logo

Reply from Connevans Limited

Hello Peter, thank you for leaving us a review on Trustpilot.
I'm very pleased your experiences with us were so positive and that we were able to help, both you and your wife.
If you are both happy, then so are we !
Best wishes from all of us at Connevans

Rated 5 out of 5 stars

Very satisfied with my purchase

Very satisfied with my purchase. The service was fast, friendly and informative.

March 27, 2026
Unprompted review
Connevans Limited logo

Reply from Connevans Limited

Hello Jane, thank you for leaving us a review on Trustpilot.
I'm very pleased your experiences with us were so positive and that we were able to help.
We look forward to the next time.
Best wishes from all of us at Connevans

Rated 5 out of 5 stars

Yess

Yes, popped in took a photo, it’s all good

March 20, 2026
Unprompted review
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Reply from Connevans Limited

Hello Ken, thank you for leaving us a review on Trustpilot.
I'm very pleased your experiences with us were so positive although not sure you are reviewing the right Company !! We are Connevans, mainly supplying equipment to help people who are Deaf or Hard of Hearing.
Nonetheless, if you are happy, then so are we :-)
Best wishes from all of us at Connevans

Rated 5 out of 5 stars

Bellman Door Transmitter/Receiver

Brought the Bellman’s door transmitter and receiver for my 94 year old mum as she is now almost deaf and was missing deliveries as could not hear door intercom.

The Bellman has made a huge difference to her day to day life as missing visitors was keeping her isolated.

Relatively straight forward to set up and no wire/drilling etc needed.

Pricey but worth the money for convenience. Fast delivery too.

March 16, 2026
Unprompted review
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Reply from Connevans Limited

Hello Gillian, thank you for leaving us a review on Trustpilot.
I'm very pleased your experiences with us were so positive and that we were able to help your Mum.
Best wishes from all of us at Connevans

Rated 5 out of 5 stars

Item arrived quickly and was exactly…

Item arrived quickly and was exactly what I needed to protect and secure my hearing aids when working outdoors in rough country.

March 19, 2026
Unprompted review
Connevans Limited logo

Reply from Connevans Limited

Hello Maggie, thank you for leaving us a review on Trustpilot.
I'm very pleased your experiences with us were so positive and we look forward to the next time.
Best wishes from all of us at Connevans

Rated 5 out of 5 stars

After struggling to hear clearly I was…

After struggling to hear clearly I was extremely pleased with my purchase. The clip arrived quickly and was exactly what I needed.
The assistance I received was also very helpful.
Thank you

February 4, 2026
Unprompted review
Connevans Limited logo

Reply from Connevans Limited

Hello Naida, thank you for leaving us a review on Trustpilot.
I'm very pleased your experiences with us were so positive and that we were able to help.
We look forward to the next time.
Best wishes from all of us at Connevans

Rated 5 out of 5 stars

Their service and expertise was second to none. The item bought was easy too install and works like a treat

The item ordered was delivered two days after the order was submitted.
I have used this company before and the equipment is top quality on both occasions.

March 20, 2026
Unprompted review
Connevans Limited logo

Reply from Connevans Limited

Hello Robert, thank you for leaving us a review on Trustpilot and for your kind comments.
I'm very pleased your experiences with us were so positive and we look forward to the next time.
Best wishes from all of us at Connevans

Rated 5 out of 5 stars

Unitron Moxi hearing aid charger pack

My Unitron Moxi hearing aid charger pack has distorted and split, possibly due to failure of its internal battery. Your website offers both the Unitron replacement and a Phonak equivalent, both made by Sonova and sharing similar technology. Whilst I understood that Phonak offers more cutting edge technology its charger pack seems to be a third of the price of the Unitron equivalent. Ordering and paying was simple. Replacement arrived at the correct address within a few business days of my order undamaged and seems to function as intended. Entirely satisfied with the service provided.

March 18, 2026
Unprompted review
Connevans Limited logo

Reply from Connevans Limited

Hello, thank you for leaving us a review on Trustpilot and for your helpful comments.
I'm very pleased your experiences with us were so positive and if you are happy then so are we !
Best wishes from all of us at Connevans

Rated 5 out of 5 stars

Very happy with the TV connector.

I bought the TV connector for my daughter who is hard of hearing. The purchasing process was simple and there was good communication from Connevans regarding the order and delivery. The installation process was simple and straight forward and my daughter is very happy with the product as she now doesn't need to put subtitles on her TV. I think it will also help with hearing her Teams meetings with her colleagues as she finds it particularly to hear what people are saying.

March 16, 2026
Unprompted review
Connevans Limited logo

Reply from Connevans Limited

Hello Kevin, thank you for leaving us a review on Trustpilot.
I'm very pleased your experiences with us were so positive and that we were able to help, you and your daughter.
Best wishes from all of us at Connevans

Rated 5 out of 5 stars

Excellent service

Excellent service, very quick delivery. I had to order them due to NHS quoting me a 3 month waiting time for hearing aid spares.
Well done Connevans.

March 25, 2026
Unprompted review
Connevans Limited logo

Reply from Connevans Limited

Hello Malcolm, thank you for leaving us a review on Trustpilot.
I'm very pleased your experiences with us were so positive and we look forward to the next time.
Best wishes from all of us at Connevans

Rated 5 out of 5 stars

Vast improvement in hearing with Partner Mic

After several years of trying to convince my mum that a Partner Mic would help her she finally let me order one. I had several conversations with a member of Connevans staff and she was very helpful and patient. The Partner Mic arrived within 3 days and the transformation in mums ability to hear a 1:1 conversation has been amazing. We would both highly recommend ⭐️

March 13, 2026
Unprompted review
Connevans Limited logo

Reply from Connevans Limited

Hello Paula, thank you for leaving us a review on Trustpilot.
I'm very pleased your experiences with us were so positive and that we were able to help, you and your Mum.
Best wishes from all of us at Connevans

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