Console Therapy Reviews 

54
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Faultless from beginning to end. Quote online, Simon booked everything with Royal Mail. Collection arrived on the agreed date. Day after, Simon received the package and sent funds over. All I had to... See more

Rated 5 out of 5 stars

Great, friendly service from Simon at Console Therapy. Filled out the online contact form on Sunday afternoon, had a response the same day with all the information I needed. Agreed to go ahead with th... See more

Rated 5 out of 5 stars

Excellent company, Simon was prompt and helpful in his response. He quoted the best price for our son’s broken PS4 and was true to his word in terms of payment which he made as soon as he received and... See more

Rated 5 out of 5 stars

My XBox One was broken and I wanted to sell it. Out of all the places I looked at, Console Therapy offered the highest price. I contacted them one evening and Simon responded that evening. A brief ema... See more

Company details

  1. Computer Repair Service

Written by the company

We buy faulty game consoles! Do you have a faulty PlayStation 5 or Xbox Series console? We will pay cash for your faulty device and collect for FREE from your home address.


Contact info

4.8

Excellent

TrustScore 5 out of 5

54 reviews

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4.8

All reviews

(54)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

Had a really positive experience with Console Therapy. Very easy process to sell my PS4 with clear communication. Would highly recommend!

December 15, 2021
Unprompted review
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Rated 5 out of 5 stars

Great communication, rapid processing and payment

Very pleasantly surprised. A genuinely transparent business that honours the prices it offers.

Simon was great and maintained good communication throughout the whole transaction. Within a couple of days he had received my broken console and transferred across payment.

Would 100% recommend.

October 27, 2021
Unprompted review
Rated 5 out of 5 stars

Great Service

The process was easy and offered more for my old PS than other sites. They were really flexible about collection and paid straight away. Definitely recommend

October 12, 2021
Unprompted review
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Rated 5 out of 5 stars

If only all services ran this smoothly

My XBox One was broken and I wanted to sell it. Out of all the places I looked at, Console Therapy offered the highest price. I contacted them one evening and Simon responded that evening. A brief email exchange and a form later and all was booked. Simon organised collection, the XBox was collected and Simon paid as soon as it was delivered to him. Extremely open, honest, fast and efficient service, would not hesitate to recommend. Thank you Simon!

October 8, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Really friendly and easy to use, and they paid much more for my busted old PS4 than I would have gotten elsewhere.

Money arrived in my PayPal the day after the courier collected the console.

Definitely recommend.

September 8, 2021
Unprompted review
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Rated 5 out of 5 stars

Great Company

Great Company! Fast reply’s from Simon and easy to use, sets up the pick up for you and instant money transfer. Very friendly.

September 1, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Service, Highly recommend

My experience with console therapy was absolutely fantastic and stress free. After initially emailing to receive a quote, I dealt with Simon who was brilliant from start to finish. We began negotiating the price on Wednesday and after we reached an agreement for my faulty PlayStation 4, the whole process was easy with the console being picked up on Thursday and the payment arriving by Friday morning. Would absolutely recommend to anyone who is wanting to trade in an old console for quick and easy money. Definitely would use again!

August 6, 2021
Unprompted review
Rated 5 out of 5 stars

From start to finish Simon was…

From start to finish Simon was absolutely amazing! From answering g my initial email query on a Saturday night, to arranging the pick up and transferring the money within 24 hours of pick up was phenomenal! I would highly recommend Console Therapy to anyone, and have done so to a few friends! Faultless service and instant response!

August 4, 2021
Unprompted review
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Rated 5 out of 5 stars

Very happy seller

Dealt with Simon from initial enquiry through to sale completion.
Very easy to use service, very good prices compared to similar services, and a very quick turnaround from initial enquiry to recieved payment.
Would definitely recommend them if you have an old damaged console just lying around

July 1, 2021
Unprompted review
Rated 5 out of 5 stars

Very professional and friendly

Simon was very professional and helpful. He arranged for my console to be collected on the Monday and by Tuesday the money arrived in my account. Very trustworthy and definitely offers a better price than anyone else.
100% recommend and I will be using Simon again. Thank you.

June 8, 2021
Unprompted review
Console Therapy logo

Reply from Console Therapy

Thanks very much for your business Amy - really appreciate it

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