Faultless from beginning to end. Quote online, Simon booked everything with Royal Mail. Collection arrived on the agreed date. Day after, Simon received the package and sent funds over. All I had to... See more
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Great, friendly service from Simon at Console Therapy. Filled out the online contact form on Sunday afternoon, had a response the same day with all the information I needed. Agreed to go ahead with th... See more
Excellent company, Simon was prompt and helpful in his response. He quoted the best price for our son’s broken PS4 and was true to his word in terms of payment which he made as soon as he received and... See more
My XBox One was broken and I wanted to sell it. Out of all the places I looked at, Console Therapy offered the highest price. I contacted them one evening and Simon responded that evening. A brief ema... See more
Company details
Written by the company
We buy faulty game consoles! Do you have a faulty PlayStation 5 or Xbox Series console? We will pay cash for your faulty device and collect for FREE from your home address.
Contact info
PO BOX 596 , EN6 9JH, Potters Bar , United Kingdom
- info@consoletherapy.co.uk
- consoletherapy.com
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Quick & Simple Service
Great, friendly service from Simon at Console Therapy. Filled out the online contact form on Sunday afternoon, had a response the same day with all the information I needed. Agreed to go ahead with the sale on Monday, parcel collected on Tuesday and payment made by Wednesday AM. The whole process was simple from start to finish! Highly recommended.

Reply from Console Therapy
Excellent Service
Simon was very helpful and the process was quick and easy.

Reply from Console Therapy
Great service
Quick and friendly service, bought a broken PS4 for a decent price and collection was easy.

Reply from Console Therapy
No hassle
No hassle, very quick collection, quick delivery and quick payment. Highly recommend

Reply from Console Therapy
Trustworthy & reliable
Excellent company, Simon was prompt and helpful in his response. He quoted the best price for our son’s broken PS4 and was true to his word in terms of payment which he made as soon as he received and checked the console. An added bonus was he arranged convenient collection via courier and sent us a pre-paid postage label. I will not hesitate to recommend console therapy to friends and family.
Amazing Service
Amazing professional service. Sold a faulty xbox to consoke therapy and there customer service was outstanding. It was a quick and easy process with excellent communication and customer service. Would highly recommend. Top prices and top service

Reply from Console Therapy
Excellent, professional service.
Wanted to sell my faulty Xbox One X console (Disc Drive didn't work) and so I found this site, which offered the best price for the condition of the console.
I had some further queries, so I contacted them, and it wasn't long before a response.
I was helped throughout the process, by Simon, of sending my console to them. He was consistently friendly and professional in his quick responses.
The console was collected by the courier, delivered the next day and payment was sent via paypal that same day.
Excellent service, and will definitely recommend to others.

Reply from Console Therapy
Oh Console Therapy! Oh Console Therapy!
[Sing the title as you would if you were singing "Oh Jeremy Corbyn"]
I am honestly indebted to the CT Team but in particular Simon. My Xbox One X suddenly started giving me no image on my TV - it was still relatively new and everything in pristine condition. During a pandemic, where you can't go out, this was my only escape so you can imagine how stressful this was. Everyone else I tried either wanted to charge me excess or just didn't seem bothered but not CT's Simon.
A blessing, a gent and an absolute godsend. Despite issues with my collection, he was patient and offered great advice. He went above and beyond, did more than was required and it was a quick job, delivered on time.
Best service I could ever ask for, I will be recommending CT to everyone I know. Thank you so much!

Reply from Console Therapy
Brilliant, will definitely use this company again
I contacted Console Therapy as my son’s PS4 disc tray was not working and I am so impressed. Customer Service was excellent, really helpful, professional, they kept in touch throughout, the service they provided was fantastic, the console was collected, repaired and returned the same day and the cost was reasonable too. I am super impressed and can’t recommend enough. If you have any console issues, this is the company to use!

Reply from Console Therapy
Look no further for your repair!
Console Therapy’s service was simply brilliant from start to finish. They were quick to respond when initially contacting them with my Xbox one x screen display issue, answered several of my questions and went out of their way to provide a same day collection, repair and drop off. I was also provided with a video of my repair, which was a great touch! Not to mention that their repair prices are the best I’ve found online, combined with the service I received, I wouldn’t look elsewhere to send my console for repair!

Reply from Console Therapy
Very happy with the service from…
Very happy with the service from Console Therapy. My Xbox One S stopped powering on, and I spoke to Simon who gave me a quote and made sure I was updated throughout the whole process. They collected, repaired and delivered my Xbox One S back to me the same day! I highly recommend them.

Reply from Console Therapy
Fast and reliable service
Had my It back within 24 hours Fast and reliable service great communication very good and efficient work from Simon and the team thanks 👍🏻

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Reply from Console Therapy
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