Cookwarestore Reviews 

162
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Tried to order a `Japanese kitchen knife the website is not fit to use tried to put in my uk postcode which it refused to accept and would not let me contact them with my e mail very clunky setup to o... See more

Rated 5 out of 5 stars

Ordered a kettle from them (Total cost under £135 - which means no import duty payable), delivery took 3 days so nice and quick and I'm very pleased with the kettle. There was a warning at the checko... See more

Rated 5 out of 5 stars

Fantastic range of quality, stylish & well made kitchen utensils, cook ware, bbq accessories, etc.. In fact everything the cook, chef, postmaster, professional or just keen amateur could wish for is r... See more

Rated 1 out of 5 stars

Very misleading website. UK domain, UK customer services number. I thought I was buying from a UK seller. Does not ship from UK. Instead shipped from Holland. Very underhand. Still waiting for deliver... See more


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3.2

Average

TrustScore 3 out of 5

162 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.2

All reviews

(162)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Despite coming from the Netherlands to the UK delivery was fast, efficient and extremely well packaged. Could not have asked for more

May 20, 2020
Unprompted review
Rated 5 out of 5 stars

Birthday present with short deadline

When completing the purchase I was a little concerned as I was informed the item would be 3 to 5 days to pick. I contacted customer services, they responded immediately. I explained the item was for a birthday present 4 days later, it was posted and arrived on the Friday from the Netherlands in time for the weekend and the birthday. Brilliant service, kept me informed throughout. thanks

May 20, 2020
Unprompted review
Rated 5 out of 5 stars

Needed some BBQ fuel for our Lotus…

Needed some BBQ fuel for our Lotus grill, our normal shop was closed due to the pandemic a quick search on the internet found for a great price. Quick delivery with notifications every step of the way. Now waiting for the sunshine to use it.

May 17, 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service.

This purchase from start to finish was a great experience. The reply to emails were prompt, knowledgeable and helpful. Nothing was too much trouble and the continued service throughout was top class.
Great fluidity within the teams as the purchase, delivery process all went very smoothly.

May 12, 2020
Unprompted review
Rated 5 out of 5 stars

I was advised that the product was out…

I was advised that the product was out of stock and that there would be a delay with the delivery. An approximate time frame was given which was really appreciated as we are in lock-down. The product was then delivered a week earlier so we were very happy.

April 26, 2020
Unprompted review

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