We are dutchies, living in Germany and love Coolblue for transparency, real good webshop (compare possibility!) and a man is a man, a word is a word. (if that translates ...) Very happy with our Wisb... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The best experience I had for a while with a e-shopping website, good price, easy navigation on site, a very quick and clear logistics process. I highly recommend and will use Coolblue.de
Very quick delivery and a great service. They gave me a 1 hour window in the morning on the delivery day and called about 20 minutes before they arrived. The delivery guys were super friendly as well.... See more
I have bought 2 different type of products in the last couple of months. A washing machine and a fridge. In both cases, the order was placed, payment done and a direct confirmation (per email)... See more
Company replied
Company details
Written by the company
Coolblue ist der kundenfreundlichste Elektronikhändler in den Niederlanden und Belgien und seit 2020 auch in Deutschland aktiv. Wir helfen dir das beste Produkt für dich zu finden, von Smartphones und Laptops bis hin zu Waschmaschinen und Fernsehern. Was uns besonders macht, ist unser Service. Wir machen fast alles selbst – mit unserer Website, der App, unserem eigenen Kundenservice, unseren Logistikzentren, unserem Liefer- und Installationsservice und unseren Stores. Das bedeutet: Wir liefern schnell, zuverlässig und planbar – auch Haushaltsgroßgeräte und Fernseher schon am nächsten Tag. Coolblue. Alles für ein Lächeln.
Contact info
Bonner Str. 203h, 40589, Düsseldorf, Germany
- 0211 819 735 55
- kundendienst@coolblue.de
- coolblue.de
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
pleasantly surprised…
I must admit I was pleasantly surprised - the camera I bought wasn't available anywhere else on the internet but here and 2 days later it arrived as described. I've never bought off them before but would do again.
The service was great, so fast!
The service was great! The webpage is very user friendly and the delivery super fast. I got the product the very next day as they said! (impressed because something always happens..)
It took them only 1 day to deliver my…
It took them only 1 day to deliver my product. The price of the Product was fair, the shipping was very fast and very nice shipping tracking.
very beautiful msi gf76 12ue-420dc…
very beautiful msi gf76 12ue-420dc laptop, runs games smoothly no heating.
the employees were very nice
Reliable
Reliable, fast delivery and good price! Highly recommended!
Good customer service
Very fast order fulfillment
Very fast order fulfillment, great prices, well packaged shipment. In addition, very friendly and nice post-purchase contact.
What surprised me the most was the speed of execution. I highly recommend it to everyone, especially that the prices are even lower than on the manufacturer's website.
Was redirected to coolblue via idealo…
Was redirected to coolblue via idealo as it was offering the lowest price for Samsung A52s. Delivered the next day. Pretty great service.
It was great and product was properly…
It was great and product was properly delivered
Super fast, super team, super shop...
Super fast, super team...
a shop that works, no complicated burocracy.
Thanks. Happy to add your shop to my favorites
backbone one
Bought a backbone PlayStation one and I was so very impressed with the fastness how my order was done. The day after I had my order. Super awesome and great shop for buying from
Always fast and helpful!
Good very nice service and the product…
Good very nice service and the product was awesome
Quickly and easy steps to get the…
Quickly and easy steps to get the order. Friendly service. Very comfortable shopping experience.
My favourite for electronic purchases in Germany now
This is actually a great store with quick delivery, clear interface/UX and quick customer support. Enjoyed my experience with them.
fair price, quick shipment, simply perfect
Good place
I ordered my ipad pro, it took just 2 days delivery to receive it , good products , fast delivery , I trust this site 👌
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








