Coolblue Reviews 20,530

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

We are dutchies, living in Germany and love Coolblue for transparency, real good webshop (compare possibility!) and a man is a man, a word is a word. (if that translates ...) Very happy with our Wisb... See more

Rated 5 out of 5 stars

The best experience I had for a while with a e-shopping website, good price, easy navigation on site, a very quick and clear logistics process. I highly recommend and will use Coolblue.de

Rated 5 out of 5 stars

Very quick delivery and a great service. They gave me a 1 hour window in the morning on the delivery day and called about 20 minutes before they arrived. The delivery guys were super friendly as well.... See more

Rated 3 out of 5 stars

I have bought 2 different type of products in the last couple of months. A washing machine and a fridge. In both cases, the order was placed, payment done and a direct confirmation (per email)... See more

Company replied

Company details

  1. Electronics Store

Written by the company

Coolblue ist der kundenfreundlichste Elektronikhändler in den Niederlanden und Belgien und seit 2020 auch in Deutschland aktiv. Wir helfen dir das beste Produkt für dich zu finden, von Smartphones und Laptops bis hin zu Waschmaschinen und Fernsehern. Was uns besonders macht, ist unser Service. Wir machen fast alles selbst – mit unserer Website, der App, unserem eigenen Kundenservice, unseren Logistikzentren, unserem Liefer- und Installationsservice und unseren Stores. Das bedeutet: Wir liefern schnell, zuverlässig und planbar – auch Haushaltsgroßgeräte und Fernseher schon am nächsten Tag. Coolblue. Alles für ein Lächeln.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

21K reviews

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Rated 5 out of 5 stars

pleasantly surprised…

I must admit I was pleasantly surprised - the camera I bought wasn't available anywhere else on the internet but here and 2 days later it arrived as described. I've never bought off them before but would do again.

December 19, 2022
Unprompted review
Rated 5 out of 5 stars

The service was great, so fast!

The service was great! The webpage is very user friendly and the delivery super fast. I got the product the very next day as they said! (impressed because something always happens..)

December 16, 2022
Unprompted review
Rated 5 out of 5 stars

Very fast order fulfillment

Very fast order fulfillment, great prices, well packaged shipment. In addition, very friendly and nice post-purchase contact.
What surprised me the most was the speed of execution. I highly recommend it to everyone, especially that the prices are even lower than on the manufacturer's website.

November 23, 2022
Unprompted review
Rated 5 out of 5 stars

backbone one

Bought a backbone PlayStation one and I was so very impressed with the fastness how my order was done. The day after I had my order. Super awesome and great shop for buying from

November 21, 2022
Unprompted review
Rated 5 out of 5 stars

Good place

I ordered my ipad pro, it took just 2 days delivery to receive it , good products , fast delivery , I trust this site 👌

October 25, 2022
Unprompted review

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