I placed an order for some curtains on Amazon and were supposed to be delivered two days later. I placed another order as it said problem with your order so I applied for prime for next day delivery..... See more
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Nice quality and bold colours. Also was sent out for delivery within three days. Good service. A lot of discrepancies can arise re delivery but Hermes delivered two different ordered parcels that day... See more
I ordered a backpark for my 2 year old with reigns and the reigns did not arrive. I emailed twice and eventually got a reply to apologise. I have a new backback with reigns sent out for free and 20%... See more
Highly advise to avoid!!!! Ordered 2 single Xbox quilts for my children, received double fitting. Have tried to contact many times, received no response. To say customer service is poor is a complimen... See more
Company details
Information provided by various external sources
We Are The Leading Online Supplier Of All Nightwear And Character Pyjamas. We Have The Best Pyjamas, Blankets, Backpacks, Accessories And Bedding Online.
Contact info
The Showroom 1 Croft Street , SK14 1LH, Hyde, United Kingdom
- Customerservice@coolclobber.com
- coolclobber.com
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Everything sorted immediately
Although there was a little misunderstanding it was dealt with in the most professional manner and sorted immediately. Customer service at the highest level!
Quick delivery
Quick delivery. Tracked order throughout. Ordering was easy and good value for money.
Late delivery
Purchased item on Thursday, still not received by the following Tuesday even though I paid extra for For quick delivery
Appalling
I ordered some sonic the hedgehog trainers on 26/03/2021 still not arrived, I have tried calling cool clobber no one answers the phone, I have emailed and all I get told is the tracking number which is Hermes, Hermes have had my parcel for over a week and still no further on, tried contacting them but it is impossible to get anyone human and basic information from the online chat. I now have a very upset 8 year old with no trainers. I have requested a full refund and to cancel my order. I paid for next day delivery with tracking. It is now 06/04/2021. Appalling. Don't use these guys. Steer clear.
Ordered my son baby shark slippers
Ordered my son baby shark slippers, they came way faster than expected and exactly what I was hoping for!!
My son loves Pokemon and he needed a…
My son loves Pokemon and he needed a new backpack for school as soon as possible so I ordered and paid for one on coolclobber.com month later it hasn’t came I was supposed to have had another sent out that didn’t arrive and haven’t had a refund my sons going to be so disappointed
Really impressed with the quality
Really impressed with the quality. Happy mum and happy kids
Ordered 2 Marvel bedding. Not evan in stock but money taken
Ordered 2 Marvel bedding.. waited over 2 weeks and still no delivery. I email customer Service to be told the items were actually out of stock...money had been taken and no bedding was actually going to be posted.. if I didn't email to chase they would not have informed me.
Requested a refund now.
Excellent service
Didn't arrive next day as expected but…
Didn't arrive next day as expected but when contacted the company refunded the delivery costs in full
Severe problems with order
Ordered 3 sets of bedding for my son and 1 rucksack! 1st delivery all that arrived was 1 bed set and rucksack! After having to send photos to prove there error to them I then am promised my 2 bedding but 1 I ordered was now out of stock so chose another! 2nd delivery only 1 bedding arrives! Still missing the 3rd bedding, have now requested a refund which as yet I still have not received!
Frozen bed set
Ordered 3 single duvet covers for my grand children only 2 arrived when i contacted cool clobber they were so nice about it the frozen bed set was out of stock so they told me to choose another bed set if it was more expensive they said i didn't have to pay any extra. Customer service were a pleasure to deal with
Very happy with my order!!
Order came really quick and happy with…
Order came really quick and happy with my items that I ordered will order again
Bad week on and still not got what I…
Bad week on and still not got what I have ordered, company havent even got back to emails..will never order from them again
I ordered single duvet cover marvel…
I ordered single duvet cover marvel with back pack thought they be delivered together only got pack pack even though I've paid for both is the duvet coming separately
Very happy customer
My order came the next day I couldn’t believe how fast it came. My little girl absolutely adores her peppa pig bag and won’t take it off! Thank you so much!
Wrong item received
A wrong item was sent to me so I mailed Cool Clobber Customer Services and it was rectified very quickly.
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