My telephone call with the staff member was helpful and polite. What I found very frustrating was the amount of information being read out, very quickly, from a script. I feel that I can read all this... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The product is very good, but at present I’ve not had to make a claim. I would have given it a 5 start apart from your renewal costs, for the second year in a row I’ve declined the renewal because th... See more
Company replied
As an elderly lady holiday insurance can be expensive. I thought Co op was a fair price for the range of cover. I would recommend it to friends.
Company replied
With my then current pet insurance provider putting up the price substantially despite no claim being made I thought I'd look elsewhere. The Co-op insurance was very competitive. Unfortunately the si... See more
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Company details
- Insurance Company
- Auto Insurance Agency
- Home Insurance Agency
- Life Insurance Agency
- Pet Insurance Company
- Travel Insurance Company
About Co-op Insurance
Written by the company
Protecting what matters most
Co-op Insurance has been protecting what matters most to people for over 150 years.
We see insurance as an opportunity to make a positive difference all over the UK.
We offer a wide variety of insurance including:
- Car insurance
- Home insurance
- Life insurance
- Over 50 life insurance
- Pet insurance
- Travel insurance
- Van insurance
- Young driver insurance.
Supporting communities, it’s what we do
We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.
Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.
Our Co-op values
Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.
We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.
Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.
With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.
Contact info
United Kingdom
- coop.co.uk/insurance
4.3
Excellent
4K reviews
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So easy to answer a few questions and…
So easy to answer a few questions and you got your quote straight away
June 2, 2026
Clear and truthful policies
Looking for a travel insurance I had made enquiries on other companies but returned to co-op as they set out each type of policy very clearly.
I feel confident and use the co- op for many different policies and have been a member for many years. I trust these policies.
June 2, 2026
Easy to apply and do medical screening…
Easy to apply and do medical screening before your quote. One of the cheapest quotes for basically the same as other insures. Would definately recommend, will even post your documents if need be. Very helpful customer service number too.
June 1, 2026
A straightforward experience
Simple to access the various options and the differences between the options is clearly shown.
May 31, 2026
Very good professional straight forward…
Very good professional straight forward service and very competitive price
May 30, 2026
Travel insurance
Easy to use website and understand all aspects of peoduct. Really good price
May 30, 2026
I like to speak to people
I like to speak to people, and the staff at the Co-op are so helpful, nothing is to much trouble, and they answered my questions.
Well done, the staff are so patient.
June 1, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Co-op Insurance
Good morning
Thank you for the positive review!
Kind regards
Jemma
The Co-op Pet Team 🐾
Quick and easy way to sort insurance…
Quick and easy way to sort insurance and peace of mind- even for this elderly lady.
May 29, 2026
Easy to get a qoute very straight…
Easy to get a qoute very straight forward all paperwork sent by email in minutes
May 27, 2026
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