Recommended by money supermarket, best ,reasonable price for a week away on holiday. Covers all of elements needed for travel, price much lower than the rest of insurers listed. Sites easy... See more
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Review summary
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Reviews shaping this summary
Purchased a travel insurance policy online, very straightforward. Very competitive price to cover a number of pre existing conditions for an older person. Then made some slight changes over the pho... See more
Company replied
Extremely straightforward to arrange my renters content insurance,no jargon couldn't believe my luck!!! Compared to comparison sites which in my view is a total nightmare 😞 Good old Co op came to m... See more
For some unknown reason my automatic renewal didn't work so rang policy renewal helpline spoke to a really helpful person named sigir ? Might of spelt his name wrong sorry. Really quick to sort out w... See more
Company replied
Company details
- Insurance Company
- Auto Insurance Agency
- Home Insurance Agency
- Life Insurance Agency
- Pet Insurance Company
- Travel Insurance Company
About Co-op Insurance
Written by the company
Protecting what matters most
Co-op Insurance has been protecting what matters most to people for over 150 years.
We see insurance as an opportunity to make a positive difference all over the UK.
We offer a wide variety of insurance including:
- Car insurance
- Home insurance
- Life insurance
- Over 50 life insurance
- Pet insurance
- Travel insurance
- Van insurance
- Young driver insurance.
Supporting communities, it’s what we do
We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.
Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.
Our Co-op values
Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.
We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.
Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.
With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.
Contact info
United Kingdom
- coop.co.uk/insurance
4.4
Excellent
4K reviews
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To cancel automatic renewal is painful
To cancel automatic renewal is painful. I called them and they want you to enter all your details via the keyboard. They then proceeded to spend 10 minutes with a prerecorded message about themselves and then after waiting another 20 minutes and no response, l hung up. Thank goodness l did not need to claim.
August 10, 2026
Unprompted review
Reply from Co-op Insurance
Hi Arthur
Thank you for sharing your feedback. I’m sorry to hear you’re unhappy with the IVR system and the hold time to reach an agent. I have passed your details across to the relevant department who will be in touch to discuss your concerns further.
Kind regards
Aysha
The person who dealt with my call was…
The person who dealt with my call was very patient, kind, diligent and helpful. I really appreciated his service.
August 10, 2026
Unprompted review
Very easy to navigate the website and…
Very easy to navigate the website and good value for money.
August 8, 2026
It was very straightforward and easy to…
It was very straightforward and easy to get adequate holiday insurance as I have no health issues, if you do however as my partner does ,that is a different matter ,even for simple and common issues.Most people have visited the doctor for minor problems in the past 2 years ,why should this be such a problem .
August 7, 2026
Easy to do online holiday insurance
Easy to do online, if you don’t want to phone up for a quote, options to choose from gold , silver, bronze, for holiday insurance, quote straight away, for you to decide which option you want, choose your quote, then pay on line, holiday insurance straight away for you, no waiting days , also if your a co-op member get so much off
August 7, 2026
Travel Insurance
Very easy to get a quote online, several levels of travel insurance very clearly listed. Came in much lower than my previous travel insurance with a well know company.
August 7, 2026
Easy website to use
August 6, 2026
Easy process and a competitive price
August 6, 2026
Went with Co op travel insurance as…
Went with Co op travel insurance as I've been a member for many years even got my funeral sorted with them. Done it online it was quick and easy no hassle at all 5 minutes and I was covered definitely would recommend them.
August 6, 2026
Fast and easy quote
Fast and easy quote. Well priced. The cover of an expensive insurance but at reasonable price. Happy customer
August 1, 2026
Once through the automated multi choice…
Once through the automated multi choice trail the person on the phone was efficient.
August 7, 2026
Unprompted review
Outstanding experience
I had absolutely no contact with a person I was able to conduct the whole transaction without the need of a human being. I was the only human involved!!
August 7, 2026
Unprompted review
For some unknown reason my automatic…
For some unknown reason my automatic renewal didn't work so rang policy renewal helpline spoke to a really helpful person named sigir ? Might of spelt his name wrong sorry. Really quick to sort out went through each step.
I'm really impressed
August 7, 2026
Unprompted review
Reply from Co-op Insurance
Hi Garry
Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the service provided by Sagir. Thanks for insuring with us.
Kind regards
Leanne
Fantastic price and so easy to get my…
Fantastic price and so easy to get my holiday insurance, all sorted in 5 minutes
August 4, 2026
Wish I had discovered earlier …
Easy form to fill out and a very competitive quote, far easier than several other companies I’ve used over the years. Many will not even accept annual travel for older travellers and a reasonable surcharge for cruise additions
August 4, 2026
Very polite service
Very polite service, and helpful with my requests.
August 6, 2026
Unprompted review
Reply from Co-op Insurance
Good evening
Thank you for your kind words, it’s great to hear you had a good experience with us. We look forward to serving you again in the future and continuing to provide you with excellent service.
Kind regards
Aysha
Very polite staff.
Very polite staff.
I made 2 genuine claims with in a few weeks. It really was no problem with them. I would have no problem recommending CO OP to anyone who is looking for insurance.
Thankyou
Jenny
August 6, 2026
Unprompted review
Reply from Co-op Insurance
Hi Jen
Thank you for taking the time to leave us a review. It's great to hear that you were happy the service provided by the Claims team. We look forward to serving you again in the future and continuing to provide you with excellent service.
Kind regards
Aysha
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