After very badly supported and poorly demanded by clients in Switzerland Uber eats, Coople is a decent alternative. Takes a while to get good rating, yet simple interface of the app, quite a few job o... See more
Company replied
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See what reviewers are saying
This agency post “ fake add “ I registered with this agency a month ago , applying everyday for jobs and never been accepted anywhere despite 6 years experience in this industry , suddenly a questi... See more
Company replied
After booking an interview with Coopla at 9.30am I wasn't allowed to enter the building because I got there at 9.27am. it's a company policy to force people to get to the interview much before the app... See more
Great if you want part time work and need to decide your own hours, ofcourse at some months it's not as much on offer as others but it truly tries to offer you options all the time and find you matche... See more
Company replied
Company details
Written by the company
Coople’s Flexwork Platform helps over 30,000 companies align labour spend with real-time demand increasing agility, reducing overheads and protecting margins. Businesses can build smart worker pools, book pre-trained staff, and fill shifts faster and more efficiently. When needed, they gain instant access to Coople’s pool of 1.3 million flexible workers across retail, hospitality, logistics, events and more.
Contact info
United Kingdom
- coople.com
2.8
Average
153 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Coople
I had a wonderful experience with Coople. they’ve been nothing but exceptional and very helpful to satisfy my needs. Staff was very quick, helpful & professional to respond to any queries I had. I had a pleasure dealing with the staff.
Would definitely recommend!
June 3, 2023
Unprompted review
Reply from Coople UK
Thank you so much Jay for this great review!
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Delaware
Delaware, wembley stadium
Manager was great and helped us with everything and even the Coople team on site were really helpful.
May 27, 2023
Unprompted review
Reply from Coople UK
thanks for this nice review!
Excellent agency with flexible shifts
May 31, 2023
Unprompted review
Reply from Coople UK
thank you for your review!
Great customer service and quick…
Great customer service and quick response and problem gets sorted out easily
May 25, 2023
Unprompted review
Reply from Coople UK
Thanks for your great feedback and rating!
Great Customer Support
Their Customer Service are ready to help every step of the way.
May 22, 2023
Unprompted review
Reply from Coople UK
Thanks for your great review and rating!
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Great job site
May 21, 2023
Unprompted review
Reply from Coople UK
Thanks for your great review and rating!
The timely manner my inquiry was handled
May 18, 2023
Unprompted review
Reply from Coople UK
Thanks for your review.
Professionally they know what they are…
Professionally they know what they are doing
May 18, 2023
Unprompted review
Reply from Coople UK
Awesome, thanks for your great review and rating!
Coople is best chef agency to work
Coople is best chef agency to work. My opinion it is uk 1 agency
May 4, 2023
Unprompted review
Reply from Coople UK
Amazing, thank you so much for your great review and rating!
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My experience at coople was truly great. The shifts was easy to use and so was the App. Payment was swift and timesheets very easily signed. Thanks Coople.
The frequent Shifts.
May 15, 2023
Unprompted review
Reply from Coople UK
Thanks for your great review and rating! We're so happy to connect you with flexible work.
Coople is very supportive of its…
Coople is very supportive of its workers.
May 11, 2023
Unprompted review
Reply from Coople UK
Thanks for your nice review and rating!
I finally got my first shift
I finally got my first shift and am super excited to begin this journey with Coople
May 4, 2023
Unprompted review
Reply from Coople UK
Thanks for your great review and rating! We wish you all the best for your first Coople Job and are excited to connect you with flexible work.
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Very poor service
May 3, 2023
Unprompted review
Reply from Coople UK
Hi Lukumon
We're super sorry that you've made a bad experience with us. If you'd like to share more information on what happened, we'd love to look into your case and assist you the best we can.
The application process was swift and…
The application process was swift and straightforward. The response was also very fast.
May 2, 2023
Unprompted review
Reply from Coople UK
Thanks for your great review and rating!
I spoke with a rep and the conversation…
I spoke with a rep and the conversation seemed like between two old time friends. He probably studied my profile before calling.
April 25, 2023
Unprompted review
Reply from Coople UK
Always nice to hear you've felt welcomed and known when interacting with our customer success team! Thanks for your review.
Timely responds and kind gesture.
April 24, 2023
Unprompted review
Reply from Coople UK
Thanks for your great review and rating!
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The working location was too cool
The working location was too cool. The team members were humble and polite had great experience. Looking forward to work in future.
April 21, 2023
Unprompted review
Reply from Coople UK
Thanks for your great review and rating!
Non existent customer service, random deletion of account
Not sure but what happened but I wasn’t able to login to my account. I’m guessing it was deleted. When I emailed them (4 times) I got a response asking what was wrong from a man yet no response to any solution on the matter.
They also don’t have a number which is a big sign how unprofessional the agency is, I wouldn’t recommend best to go else where.
April 20, 2023
Unprompted review
Reply from Coople UK
Hi LT
Thanks for your feedback which we take seriously. We've asked you for more information, so we can look into your case and assist you the best we can which you unfortunately didn't react to. We only set profiles inactive if a worker is not showing up to their shifts without any reason. Please reach out to info@coople.com with further information on your case, so we can help you sort this out.
Thanks and best
Your Coople Team
Reply from Coople UK
Thank you for this amazing review!
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