COP IT AU Reviews 85

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Ordered 7th October 2024 - express shipping still nothing a month later. Emailed multiple times no response. Do not purchase as you will waste your money.

Rated 5 out of 5 stars

Buying my apparel with Cop It has been such a smooth and enjoyable experience. I've bought from cop it many times and they're much faster and way more reliable and better prices than other competitors... See more

Company replied

Rated 1 out of 5 stars

shouldve listened to the one star reviews. ordered something a week ago specifically for the 1-3 shipping time because i needed something by tomorrow. tracking has been stuck on 'ready for processing'... See more

Rated 5 out of 5 stars

I had a great shopping experience. I loved that they have a good return policy if wrong size, however, shoes fit well. Perfect condition. Arrived within a few days or order.

Company details

  1. Shoe Store
  2. Children's Clothing Store
  3. Men's Clothing Store
  4. Streetwear Store
  5. Women's Clothing Store

Written by the company

COP IT AU is home to authenticity and exclusivity, providing sneakerheads and fashion enthusiasts alike with the hottest sneakers and streetwear pieces. With same day dispatch and various buy now, pay later options such as Afterpay, Klarna and Zip - COP IT is Australia's #1 pick for everyone!


Contact info

3.1

Average

TrustScore 3 out of 5

85 reviews

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Rated 5 out of 5 stars

Great selection and always have my size…

Great selection and always have my size in stock. Sneakers were delivered within 2 days, and came with proof of authenticity, unlike many other places.

July 14, 2024
Unprompted review
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Reply from COP IT AU

Absolutely delighted to hear about your experience with us Filip :)

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Rated 5 out of 5 stars

I only wish I could give them 10 stars instead of 5.

Hi to all reading this review! I've needed to come on here and express my gratitude and loyalty towards COP IT, as they've always delivered me my orders fast, safely and most importantly, ensured everything is authentic and consistent with quality EVERY SINGLE TIME.

I've purchased from COP IT back from when they were only an Instagram page, not a website and every single time - I'm so grateful to have a business to support every few weeks with my money and I believe they deserve all the love they can get. Specifically, Leon and Ayden - they've gone to the highest of highs for me and my family when it comes to sneakers and trust me, we do not mess around with our collection! If only I could include a photo on here :(

Again, I honestly could not recommend them enough for anyone looking to purchase any sort of sneaker or clothing piece. I literally placed my 16th order with them earlier this week and it arrived the MORNING AFTER! Can you believe that? It's like Amazon, but with actual high-quality stuff. I'm honestly amazed and impressed every single time.

There's other websites that sell the same stuff as COP IT, but why would you purchase from them when their prices are higher and shipping times are higher? Other websites just don't have the stuff I want and I hate waiting for orders to come in through the mail, but I can't complain if it's just 1-2 days!

Thank you so much Leon and Ayden!
- Cathy

July 8, 2024
Unprompted review
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Reply from COP IT AU

Hi Cathy,
Your support to us means the world and we can't thank you enough for everything. Thank you for being here when we were still a very small store, and supporting us for all this time. This is from Leon, and I'll be personally reaching out to you tomorrow to get you some special, exclusive deals.

Thank you!

Rated 5 out of 5 stars

Saw this advertised on Instagram while…

Saw this advertised on Instagram while I was looking for shoes and looked on their website and had a bunch of variety. Delivery was quick and communication was perfect. Will be coming back

July 2, 2024
Unprompted review
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Reply from COP IT AU

Thank you Kevin! Your kind words are extremely appreciated :)

Rated 5 out of 5 stars

COP IT AU fast shipping and excellent customer service

COP IT AU has the absolute best customer service and extremely fast shipped. I ordered a pair of TN’s and a Geedup hoodie, where I received them the next day. Couldn’t be any happier!

July 9, 2024
Unprompted review
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Reply from COP IT AU

Hi Alex,
Thank you so much for your review!

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Rated 5 out of 5 stars

COP IT AU #1 store in all of australia!!

Buying my apparel with Cop It has been such a smooth and enjoyable experience. I've bought from cop it many times and they're much faster and way more reliable and better prices than other competitors. i've bought from sole au, untied au and secret sneaker store but all of them are so slow with shipping unlike cop it au. Thank you so much!!

July 10, 2024
Unprompted review
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Reply from COP IT AU

Thank you Vicki! We appreciate your feedback very much.

Rated 5 out of 5 stars

Kobes for days

I have been looking around for a pair of kobe’s for a while, but i have been reluctant on pulling the trigger due to price. I had a mate that referred me to this site and fortunately enough it was actually bellow my budget. the order came sooner than expected so i got to ball just in time for comp. super happy with the price and delivery times.

July 9, 2024
Unprompted review
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Reply from COP IT AU

Thank you so much Alan!

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Rated 5 out of 5 stars

A reliable and excellent company

A reliable and excellent company, quick with shipping and very helpful if you need assistance.I highly recommend it

July 7, 2024
Unprompted review
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Reply from COP IT AU

Hi Alisena,
Thank you for your review! We greatly appreciate your feedback :)

Rated 5 out of 5 stars

Easy, Fast, Authentic

Easy, fast and overall such a great experience i will 100% be buying from copit again.

June 10, 2024
Unprompted review
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Reply from COP IT AU

Hey Elyas! Thank you so much :)

Rated 5 out of 5 stars

Fast delivery and Authentic!

I ordered from copitau recently and i am extremely impressed with their service. They delivered me my shoes extremely fast and delivered authentic pairs. Now i don’t need to worry about getting scammed by replicas as ive found a trustworthy seller for all my shoe needs. Thank you CopitAu

July 2, 2024
Unprompted review
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Reply from COP IT AU

Hi Neel,
Thank you so much! Authenticity and exclusivity is a big part of our brand.

Rated 5 out of 5 stars

Very trusted company with great prices…

Very trusted company with great prices and also offers discounts! Good to deal with and ships very fast. I use them too source all of my shoes.
Highly recommend!

June 23, 2024
Unprompted review
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Reply from COP IT AU

Thank you Ty! You've been with us since the start, and we've been grateful ever since. Thank you for supporting our small business, and we're excited and look forward to supplying more to your dope sneaker collection :)

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Rated 1 out of 5 stars

Maybe they are okay to buy basic items…

Maybe they are okay to buy basic items from….but buying rare or “unique” products are a real headache.

I ordered shoes on the 4/6, the description advised to allow at least 7 days for dispatch. I received an email on Tuesday apologising for delays, which was kind…but they STILL have not been shipped? I was also told by customer service last time I spoke to them, that they will be shipped by end of day - didn’t happen.

It has now been 10 days since I purchased them, today being a Friday and the weekend starting tomorrow, I’m sure it’ll be at least 12+ days before, if at all, I will be getting any updates about shipping or my item?? When speaking with customer service today, he reminded me that “as per product description”, dispatching takes longer… product description says 7 days, not 10+.

The most frustrating thing is, the shoes are they STILL available to purchase from the site…? How can you allow more and more delays and backlog when people are still waiting on their items to be “sourced” from nearly 2 weeks ago!! If the company cannot give an accurate dispatch time, this should be mentioned BEFORE customer purchases. Selling stock you need to find??? Or source?? Stock you don’t even have or have no clue how to even source?? Is never a trusting or reliable idea, basic business rules.

Hoping that this is not a scam. Getting very skeptical about it now though.

June 14, 2024
Unprompted review
Rated 1 out of 5 stars

Poor communication and misinformation

Paid for an item listed as in stock on website which clearly wasnt in stock, website says same day dispatch on express postage so paid for express and waited 10 days for any sort of dispatch confirmation, reached out multiple times in various ways just to get an update and was ignored

May 28, 2024
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Rated 1 out of 5 stars

Helps if they send the product

Would help if the product had actually shipped. When you pay for express over a week ago it would definitely help if it was sent within a reasonable time frame. Unfortunately can’t leave a 0 star as there is no product received.

May 17, 2024

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